Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more
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Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!
Unit 5, 230 Woodbourn Rd, S9 3LQ, Sheffield, United Kingdom
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Email stated ready for pickup. Staff had no idea about the order..two items not in stocks and had to have a refund for one and alternative item for the other..staff instore very sympathetic and did best to accommodate. Ordered before with no issues.

Reply from Green Spirit Horticulture
Great customer service - my pot arrived damaged and was replaced straight away, no prblem.
Spoke with staff on phone, to enquire if they had the product I wanted. They did & I received next day
Absolutely amazing service. Would definitely buy again.
A*****
Everything turned up as ordered and they even threw in some nutes👍
It is a fair priced product that was dispatched and arrived in quick time.
It does what it is supposed to.
Excellent
I ordered and paid for a wall fan through the online shop.
First thing next day I received a call saying the one I purchased they didn’t have is stock so we’re sending me a different fan, of better quality, slightly higher cost, but with no extra fee!
The fan arrived the very next day and works great!
Fantastic service and products.
A very happy customer!
My go-to-grow-shop
Highly recommend these guys customer service is amazing will keep ordering from theses guys in the future and also tell my friends etc look no further than greenspirit for your hydro equipment.
Always do their best to help, the staff give you professional honest advice even if you're spending a fiver. They make you feel very welcomed
Delighted with my planters. Excellent quality and value for money. Packed well and delivered quickly.
Great customer service, as i live abroad i find dealing with companies not in my own country at times difficult. Customer service answered all my inquiries within the same working day. Order arrived quicker than expected.
Thanks for making this so easy for me. Looking forward to future purchases.
Placed my order shop did not even stock what I needed will not be paying via card on website Again just wasted my time and fuel

Reply from Green Spirit Horticulture

Reply from Green Spirit Horticulture
UPDATE **yes I did get 3 replacement bases as stated below, one was broken which was stated below, but I've still yet to see a refund for that one, or replacement of that broken base. Please stop emailing me as I won't change this review as you've made a shambles of this transaction and lied about a refund**
not impressed by these pots nor the seller greenspirit-hydroponics.com. There were 3 bases broken when arrived (no visible damage to the packaging) as all three broken ones were on the bottom of the package but this could have been avoided by using corrugated fiberboard box instead of wrapping them all in bubble wrap and medium weight plastic wrapping. Since then another base and one pot has cracked. Customer service was good until I was told this in an email "Sorry again for your package arriving broken, you must have a heavy handed delivery driver." As I didn't hire the delivery service this really angered me and the company said in a subsequent email that it was a joke, well that is just horrible customer service. I will take my lumps for buying cheap and not use this company again.

Reply from Green Spirit Horticulture
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