Brilliant service. These guys have so many options of payment and delivery it makes it really easy to shop with them. this time I had to have the products dropped of at my local newsagents. They al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Green Spirit Hydroponics is a South Yorkshire based hydroponics retailer offering high-quality lighting, filtration, growth media and nutrients and more. first opening in 2004 in a small castle market stall which has since evolved and grown into one of the larget hydroponics distributors in the uk!
Unit 5, 230 Woodbourn Rd, S9 3LQ, Sheffield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was a problem and my order didn’t arrive. I contacted the company and they were so apologetic and immediately dealt with the order that arrived very rapidly! Packaged with care and containing a garden gift. A real turn around to my views!

Reply from Green Spirit Horticulture
Had a great experience with green spirit hydroponics, ordered on line , I made a mistake and emailed them and a really helpful guy phned me 1st thing next morning and sorted it , got my item like rapid delivery, was a very satisfied customer 👍

Reply from Green Spirit Horticulture
A great company. Good received quickly and well packed. Highly recommended
Helpful staff, great propagation lights at a very reasonable price. A+++
Very quick and efficient on delivery really easy smooth process.
Donald was very helpful, helped me with what I needed!
Always good service and prices. Really helpful when you go in too.
Read great reviews for this company so was happy to place an order. Turns out the advertised price of the items I wanted was incorrect on their website and they contacted me to say this. Fair enough. I asked them to refund that part of the order and send out the other items that formed my order. I was assured that this would be done. However this has not happened despite repeated attempts to contact them over the past number of weeks. Very disappointing service all round.
I bought a tent from these chaps. Some parts were missing. I'm told to wait for some replacement parts, it'll be sorted soon apparently. SIX MONTHS pass. Finally I give up and ask to return and refund the tent. Now I'm told to pay for return postage (just under £25 with DHL) out of my pocket if I want a chance of a refund.
The best shop around! Extremely helpful and knowledgeable staff. Why go anywhere else?
Good advice and helpful people. Good delivery arrangement and all you could wish for.
Placed the order online I had a small hiccup with delivery only part of my order arrived but once I made contact it was all sorted with no hassle. Great friendly service and the products are really good.
Easy buying experience and amazing service, totally understand and swapped products when I got the wrong one
Great customer service very helpful so I will be using them again ,
Not there fault but the courier left parcel outside my house in the street , so I was very lucky I got home early.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.