Green Swing Reviews 710

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their durability and wide range of choices. Many consumers appreciate the efficient and prompt delivery service, often noting that items arrive quickly and are well-packaged. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. However, some customers also noted issues with delivery times, with a few experiencing significant delays or missing orders. A small number of people were dissatisfied with the quality of specific items, such as certain limited edition tees where the color chipped off, or a golf glove that fell apart quickly.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing items as durable,... See more

Quality

Users describe positive interactions with product quality. Many reviewers consistently praise the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and fast delivery,... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the speedy,... See more

Order

People report positive experiences with order. Customers praise the ease of ordering and the swift delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price for my bamboo turret golf tees and a good selection of sizes. The free shipping was much appreciated and arrived as advised. Just need some good weather now to get on the course and use... See more

Company replied

Rated 5 out of 5 stars

An easy purchase...which had to be returned because of user error! However, the returns and exchange was handled brilliantly by GreenSwing and they cannot be faulted for customer satisfaction. Will bu... See more

Rated 5 out of 5 stars

The tees are top quality and exactly what I needed. Despite missing the 2pm cut off time for next day delivery, they still arrived the following morning which is phenomenal service. I will definitely... See more

Company replied

Rated 5 out of 5 stars

As Always, The Product Is Fantastic. If You Have Never Used The Variety They Supply Then You Should. They Really Do Make A Difference, Definitely For Me. Many Thanks Guys, Keep Up The Fantastic Serv... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Golf shop
  3. Outdoor Sports Store

About Green Swing

Written by the company

Welcome to the Club

about us At Green Swing we are proud to manufacture and provide a range of strong, sustainable and biodegradable golf tees.

Bamboo golf tees (and other on-course golf accessories) to be precise!

Our mission is to provide fit for purpose products that take the game forward.

castle golf tees classic golf tees show me everything We are an independent business, with all items shipped from our UK warehouse. We also operate with a direct to customer service on Amazon across Europe, America and Australia. This means you retain the benefits of buying direct from the brand but with faster and cheaper shipping options, making our products more accessible.

Golf is evolving and everyone is welcome to join our club. For new players to long term members, golf has never been more inclusive and we are here to shout about that.


Feedback on our products and the service provided is crucial to our growth and helping us reach new customers, so we thank you for taking the time to leave us a review!

GSHQ

shop now contact us

Free UK Delivery

Same day dispatch before 4pm

Same day dispatch before 4pm
All our orders are dispatched the same working day before 4pm and we offer free delivery on all UK orders.

Contact info

Promotion box for Green Swing

Which way do you Swing?

Commit to going plastic free off the tee, we have your game covered.

4.7

Excellent

TrustScore 4.5 out of 5

710 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Delivered to the wrong property

Delivered to the wrong property, delay in refund and communication wouldn't recommend this so called ethical company, you are already a niche people will stay away even more!

The response from the company just shows the level that it will go to camouflage the truth I would highly recommend to people to this company not worth the hassle.

November 25, 2024
Green Swing logo

Reply from Green Swing

Hi Moonsar

While we appreciate you taking the time to leave us a review we really don’t think you are being fair. Your order was picked and despatched on the same day of order and subsequently delivered 2-3 days later, albeit to the wrong address which is out of our control.

The item was addressed correctly and this fault lies with Royal Mail. Nonetheless, we still offered to replace the items for you and as you declined we issued you a full refund.

We found your responses to our team to be quite rude despite us just trying to help locate your order from the tracking details. While we appreciate these things can be frustrating, we do feel that we did our best to resolve your issue in a timely manner and we are sorry that you feel that way.

GSHQ

Rated 5 out of 5 stars

Great that there is a company doing…

Great that there is a company doing things sustainably- now I can get gifts for my golfing nephew that won’t be so impactful on the planet :)

November 18, 2024
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Reply from Green Swing

Thank you for your fantastic review Josephine - we hope to see you again soon!

GSHQ

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Great product. Environment friendly.

November 13, 2024
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Reply from Green Swing

Thank you Rajarshi for taking the time to leave us an awesome review - we hope to see you again soon!

GSHQ

Rated 5 out of 5 stars

Good product

Good product, delivery on time

October 29, 2024
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Reply from Green Swing

Thanks for your positive review Richard - you are reviewer number 500! We are always grateful for reviews and thankful that you took the time.

Here's to another 500!

GSHQ

Rated 3 out of 5 stars

Great product spoiled by the incessant…

Great product spoiled by the incessant requests for feedback

October 28, 2024
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Reply from Green Swing

Hi Victoria,

Thank you for taking the time to leave us a review it is much appreciated.

Sorry that you feel our requests are too much - we just ask once after around ten days then follow up with an email (via TrustPilot) a week later. I will pass your comments to the team and perhaps we can review this frequency.

As an independent online business, our reviews are the lifeblood for our service and encourage others to choose us if they have not seen or heard of us before.

Nonetheless we have taken your feedback on board and ultimately we are delighted that you like our products!

GSHQ

Rated 3 out of 5 stars

Nice fabric externally and well made

Nice fabric externally and well made. Inside fabric already has a hole where the stitching has come undone. Not sure if quality checked before it left as the hole would of been picked up before it was sent out for delivery.

October 16, 2024
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Reply from Green Swing

Good afternoon Kane,

Thank you for bringing this to our attention.

While we do have a QC process in place, it is not always possible to pick up any minor defects.

Rest assured, we will replace the faulty item for you and we will investigate this batch to ensure it is not a common theme with the product.

We will send you an email now to confirm.

Many thanks!

GSHQ

Rated 5 out of 5 stars

Fantastic tees

Very good service!!

October 16, 2024
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Reply from Green Swing

Thank you for your kind words and fantastic review - we hope to see you again soon!

GSHQ

Rated 5 out of 5 stars

Good

Good product

October 14, 2024
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Reply from Green Swing

Thank you Michael, we appreciate you taking the time to leave us a review - we hope to see you again soon!

GSHQ

Rated 5 out of 5 stars

Great products

Quality of products are first class, all were very reasonably priced.

October 7, 2024
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Reply from Green Swing

Thank you Peter, it means the world you taking the time to stop by and leave us a review.

Much appreciated

GSHQ

Rated 5 out of 5 stars

Brilliant idea. Great for any golf fan.

I had some personalised Tees made and they’re great. Ordered on Friday, delivered on Monday.

October 7, 2024
Unprompted review
Green Swing logo

Reply from Green Swing

Thank you for your great review - it means the world to us

We hope to see you again!

GSHQ

Rated 5 out of 5 stars

Perfect tees

Very efficient ordering, quick delivery and perfect in use and above all, no plastic!

September 17, 2024
Green Swing logo

Reply from Green Swing

Thank you for your awesome review Chris! Plastic free - every time!

We hope to see you again soon

GSHQ

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