Not in Use  Reviews 

221
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally re... See more

Company replied

Rated 1 out of 5 stars

In 12 years of renting, this was the worst experience I have ever had of dealing with an estate agent. To add a bit of colour here, myself and my partner took an hour off work to travel an hour to... See more

Company replied

Rated 1 out of 5 stars

Arranged a viewing in Bristol, drove an hour to view the property, after waiting outside for agent for a while I called to find out that the agent in charge of my viewing was not around and there was... See more

Company replied

Rated 1 out of 5 stars

This a terrible company both as a letting agent and as an estate agent. I let through them and sold my property in Bristol. They never seemed to do what I needed and had to be prompted every step of... See more

Company replied

Company details

  1. Real Estate Agency

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Account not in use


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1.3

Bad

TrustScore 1.5 out of 5

221 reviews

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No recent history of asking for reviews

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1.3

All reviews

(221)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended!

Great service from the team at Greenwoods, pulled out all the stops to help with a difficult transaction. A very personal service and great communication at all times. Highly recommend them.

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend

I would definitely recommend. Everyone at Greenwoods was really helpful, especially when things were very stressful with my purchase. They were extremely patient and explained every step of the process.

April 10, 2018
Unprompted review
Rated 5 out of 5 stars

The staff at the Whitchurch branch are…

The staff at the Whitchurch branch are friendly and helpful and as it was my first time selling they explained how the process worked and kept in contact throughout. The viewing process is straight forward and they send property info to everyone on the mailing list and they have email and text service reminders. My house took longer to go through then expected and they helped chase the buyer and solicitors when needed. I would recommend Greenwoods to people considering selling /buying.

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Can't imagine using anyone else

If you've had bad experiences with estate agents (I haven't, but I know friends who have) the people at Greenwoods will reverse your opinion. They are down to earth, friendly, responsive to questions, don't give you a load of BS, and offer courteous and thoughtful service and practical help.
As a first-time landlady, they've talked me through every step of letting my property with patience and a positive attitude. Couldn't imagine using anyone else.

March 18, 2018
Unprompted review
Rated 5 out of 5 stars

staff very helpful and knowledgeable

staff very helpful and knowledgeable. our first experience of renting has been made very easy and effortless. thank you

March 6, 2018
Unprompted review
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Reply from Not in Use

Thank you for taking the time to leave a review of our services we appreciate all the positive comments and will pass them on to the rest of the team.

Rated 5 out of 5 stars

Very pleased with service from…

Very pleased with service from Greenwoods. The staff were very efficient and dealt with the whole process in a very efficient manner. My only concern is that the fees are too expensive.

February 28, 2018
Unprompted review
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Reply from Not in Use

Thank you for leaving a positive review of our services i will pass the comments on to the rest of the team.

Rated 5 out of 5 stars

lisa and emma always go the extra mile

lisa and emma always go the extra mile, a fab team!

February 27, 2018
Unprompted review
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Reply from Not in Use

We appreciate you taking the time out of your day to leave a positive review of our services I will make sure to pass on the message to both Lisa and Emma.

Rated 5 out of 5 stars

Recommendation

We have both bought and sold through Greenwoods, and on both occasions they provided a professional and helpful service to make sure that the transactions went as smoothly as possible.

February 27, 2018
Unprompted review
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Reply from Not in Use

Thank you very much for taking the time to leave a review of our services. We are glad that you came away from the experience with positive memories.

Rated 1 out of 5 stars

Many failings. Would not recommend.

Greenwoods (mainly Phil) made our selling experience far more stressful than it should have been. They were disorganised and made decisions without consulting us. A conversation with Phil generally resulted in confusion and upset. It was not an easy sale but they did not even get the basics right. We would never use them again.

February 22, 2018
Unprompted review
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Reply from Not in Use

Thank you very much for taking the time to leave a review of our services. We are very disappointed that you came away from the experience unhappy and would very much like to get some more information in regards to the service you received so that we can rectify the issues and prevent it from happening again. If you would like to contact me directly we can have a conversation about your experience with us.

Rated 4 out of 5 stars

Go Whitchurch and Knowle keep it up.

All the team in both the Whitchurch and Knowle branches of Greenwood’s Property Centre were involved in the business of selling my property and the buying of the new property. They were all friendly and approachable. I have used them before and would do so again.

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Honest and trustworthy advice

Honest and trustworthy advice, great service with regular feedback.

February 8, 2018
Unprompted review
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Reply from Not in Use

Thank you very much for your review of our service, we appreciate you taking the time to leave such a positive review and are pleased that you came away happy with your experience.

Rated 5 out of 5 stars

House buy

Would recommend Greenwoods kept me informed at every stage of my new house purchase

January 19, 2018
Unprompted review
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Reply from Not in Use

We appreciate you taking the time to leave a review, We are pleased that you feel the service provided was Good.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with, communication was great from start to finish. Kept me informed of viewings and offers as they happened, and maintained a great service throughout.

January 16, 2018
Unprompted review
Not in Use  logo

Reply from Not in Use

Thank you for taking the time out of your day to leave a review of your experience with Greenwoods, we are glad that you had a positive one and are happy with the service provided.

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