after calling in to the shop, we were advised how to proceed. on line form submitted, however, delivery failed to turn up. following day, 3 phone calls various excuses, no return phone calls alt... See more
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Currency provided on time as requested and at a competitive rate. A minor issue (caused by me) was dealt with promptly. Not sure why some reviewers had problems with fluctuating exchange rates as my c... See more
Company replied
Great service. Was worried as never bought foreign currency over the internet before and the bank transfer system made me nervous but their exchange rates were the best so thought would give it a try.... See more
Company replied
Looked online for best rates and found them. Bit concerned about handing money over to someone I don't know but after reading reviews went for it. Very pleased I did. Easy ordering, quickly delivered... See more
Company replied
Company details
Contact info
122 Hamlet Court Road, SS0 7LP, Westcliff On Sea
- 0345 8686020
- financial@griffin-uk.com
- griffin-financial.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really easy to use
Really easy to use, plus supportive and friendly on the phone.
June 22, 2017
Unprompted review
Reply from Griffin Financial
Hi Linda,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Awesome experience
Was very pleasantly surprised at the rate offered and the service received. Will definitely use Griffin again, and am.already recommending them to any who will listen
June 21, 2017
Unprompted review
Reply from Griffin Financial
Hi Martin,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Ordered currency
Ordered currency Wednesday morning before 10.30 and received it Friday as advised. Perfect.
June 21, 2017
Unprompted review
Reply from Griffin Financial
Hi Jean,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
I have used a couple times now and …
I have used a couple times now and currency has been delivered timeously. Communication is clear and concise.
June 21, 2017
Unprompted review
Reply from Griffin Financial
Hi Gordon,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Outstanding
Ordered 9.30am for delivery in 2 days. Emailed them at the same time to confirm a delivery time slot. They offered and did actually deliver by hand on the same afternoon that the order was made. Rate was also far more competitive than any others I could find.
June 21, 2017
Unprompted review
Reply from Griffin Financial
Hi Jeff,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
very fast to deliver currency ,good …
very fast to deliver currency ,good mixed selection of notes.would use them
again also reccomend.JM. Chester
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi John,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
First class service all the time every …
First class service all the time every time, always professional, very very helpful staff, would not hesitate to recommend.
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Jason,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Happy customer!
Was a bit nervous as you order your currency and then have to transfer the money separately, but I have to admit I'm happy with the service received! Currency arrived on the day I requested before 12pm, the only downside was the denominations. We ordered €1000, and €700 are in 50's, but it all spends so hey ho!
Definitely going to use Griffin again!
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Danielle,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
No problems at all
No problems at all. Made the order - selected the delivery date - received the money. No problems at all
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Alan,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent service
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Annmarie,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Reply from Griffin Financial
Hi Valdas,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
griffin financial great-royal mail very poor service!!!!
ordered currency without trouble which arrived late
due to poor royal mail service! would definitely use
griffin financial again though when i need currency.
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hello,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Reply from Griffin Financial
Hi James,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Fantastic rate and service as always
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hello,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Speedy delivery and best rate on the day
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Fiona,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent service and money turned up …superb service
Excellent service and money turned up at the right time
June 20, 2017
Unprompted review
Reply from Griffin Financial
Hi Stuart,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Simple to do
Simple to do, good rates and fast delivary. No brainer really.
June 14, 2017
Unprompted review
Reply from Griffin Financial
Hi Gareth,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
I have recieved a good service
I have recieved a good service. I would use again.
June 13, 2017
Unprompted review
Reply from Griffin Financial
Hi Vanessa,
Thank you very much for the 4 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Highly recommend
Highly recommend
Was Told It Would Arrive On The Monday Which Was Fine But Eh Arrived On The Saturday Even Better
June 13, 2017
Unprompted review
Reply from Griffin Financial
Hi Pamela,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
A hassle free experience.
June 8, 2017
Unprompted review
Reply from Griffin Financial
Hi Eluned,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
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