after calling in to the shop, we were advised how to proceed. on line form submitted, however, delivery failed to turn up. following day, 3 phone calls various excuses, no return phone calls alt... See more
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See what reviewers are saying
Currency provided on time as requested and at a competitive rate. A minor issue (caused by me) was dealt with promptly. Not sure why some reviewers had problems with fluctuating exchange rates as my c... See more
Company replied
Great service. Was worried as never bought foreign currency over the internet before and the bank transfer system made me nervous but their exchange rates were the best so thought would give it a try.... See more
Company replied
Looked online for best rates and found them. Bit concerned about handing money over to someone I don't know but after reading reviews went for it. Very pleased I did. Easy ordering, quickly delivered... See more
Company replied
Company details
Contact info
122 Hamlet Court Road, SS0 7LP, Westcliff On Sea
- 0345 8686020
- financial@griffin-uk.com
- griffin-financial.co.uk
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good exchange rate and very speedy …
Good exchange rate and very speedy delivery.
July 5, 2017
Unprompted review
Reply from Griffin Financial
Hello Daryl,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Griffin currency exchange. (Buying currency)
Fast and efficient
Easy and hassle free experience,plus their rates are good
Used them for several years with no problems.
July 5, 2017
Unprompted review
Reply from Griffin Financial
Hello Peter,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent service will use again
July 5, 2017
Unprompted review
Reply from Griffin Financial
Hello Darren,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Great service .arrived safely and on …
Great service .arrived safely and on time
Will use again
John
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello Victoria,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
First class service
First class service. Delivered on correct date easy smooth transaction.
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello Peter,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Glad i found this company good exchange …
Glad i found this company good exchange rate and delivered as promised with a good mixture of notes I am definitely recommending them
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello Michael,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Was a little bit dubious but to be fair …
Was a little bit dubious but to be fair they delivered. I was selling some unused Euro's and they said I would here from then when they received my money in the secure post and that it would take three days to credit my account. all sorted!!
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello David,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
My second transaction was as easy as …
My second transaction was as easy as the first. Money as per rate and only issue was again arrived a day early so had to collect from the post office. Will be using again
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello Stuart,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
great service thankyou
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Pleasure to Deal with.
Money delivered as promised with good communication and competitive rates. Highly recommended.
July 4, 2017
Unprompted review
Reply from Griffin Financial
Hello Dougie.
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
100% will be using again
Incredibly impressed with this company! Had an absolute freak-out when I realised I'd selected the delivery date as the day I was actually flying out! Rang them as soon as I'd realised in order to change the delivery day and the next day my euros are in my hand. So happy with their friendly and reliable service!
June 29, 2017
Unprompted review
Reply from Griffin Financial
Hello Kirsten,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Some transaction with delivery on time
June 28, 2017
Unprompted review
Reply from Griffin Financial
Hello Robert,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Good service and competitive rates
June 28, 2017
Unprompted review
Reply from Griffin Financial
Hello Robert,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Made a mistake when ordering my euros
Made a mistake when ordering my euros, i put the wrong date for delivery on my order,which would mean my money arrived when i was away on holiday, one phone call later the problem was sorted. Excellent service.
June 27, 2017
Unprompted review
Reply from Griffin Financial
Hello Gerard,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Great Service
Really easy, professional, quick, great exchange! Use them!
June 27, 2017
Unprompted review
Reply from Griffin Financial
Hello Shaun,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Very swift and reliable company
Very swift and reliable company. Will definitely use them again
June 27, 2017
Unprompted review
Reply from Griffin Financial
Hello Mrs Curran,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
great rates very good service arrived …
great rates very good service arrived so quickly will use again.
June 27, 2017
Unprompted review
Reply from Griffin Financial
Hello Bethia,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Excellent !
Fast, efficent and reliable - did exactly what it said on the tin !
June 27, 2017
Unprompted review
Reply from Griffin Financial
Hi Alison,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Good company
Used this company twice and no issues, excellent service -the only comment would be I selected a Thursday for euros to be delivered and they came Wednesday when I was not in.
June 25, 2017
Unprompted review
Reply from Griffin Financial
Hi Karen,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
Good exchange rates and the currencies …
Good exchange rates and the currencies arrived as promised.
June 23, 2017
Unprompted review
Reply from Griffin Financial
Hello,
Thank you very much for the 5 star review.
We're pleased to hear that you were happy with the provided service.
We hope to hear from you again in the future.
Kind regards,
Griffin Financial.
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