Grip500.co.uk Reviews 327

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... See more

Rated 4 out of 5 stars

I ordered 4 x Continental Wintertrac TS 860 195 55 16 tyres for my wife’s Mini Cooper S. Ordering was easy and price was better than any other online company. Delivery time was reasonable too. My only... See more

Rated 4 out of 5 stars

I found a full set of tyres much cheaper than anybody else and if that wasn't good enough reason to buy from grip500 I found a discount code too and you get free postage. Great communication and t... See more

Rated 5 out of 5 stars

Speedy and efficient service, excellent tyres delivered to our nominated fitter. Very happy with this product.

Company details

  1. Tire Shop

Written by the company

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Rated 4 out of 5 stars

Easy access and browsing methods to…

Easy access and browsing methods to find what I needed
Post delivery date was late tho

I get that the given circumstances provide a later delivery date but dispatch from the depo could of been better

My Tyre was sitting in Dpd for 3 days before being sent out for delivery leaving me to go back to the garage on a separate date rather than the given date and I had to pay for another service when I could of got the Tyre fixed on my original appointment

November 18, 2020
Rated 5 out of 5 stars

Love new hoops!

Tyres arrived promptly with free delivery, saved around 40 quid for the set vs other online retailers. Fitting is being carried out tomorrow at my preferred independent.

November 17, 2020
Rated 5 out of 5 stars

Great service

Great service. Very much pleased. As I was away on that day, delivery person cared to send me a text to confirm my delivery which was really very helpful. I'm on the run with my new tyres & its been a week now. Overall no complaints or issues. Hope it'll stay that way.
-BMW 118D ( 225/45-R18 RFT)

November 17, 2020
Rated 4 out of 5 stars

Ordered

Ordered, tracked and delivered as per the website. There was some initial confusion with the fitting partner.

November 13, 2020
Rated 5 out of 5 stars

My bike has a new boot

Right tyre at the right price delivered quickly to the right place. Excellent service, what more can I say, other than thank you! Recommended.

November 12, 2020
Rated 3 out of 5 stars

Tyres arrived really late

Tyres arrived really late. Average service wouldn't recommend.

In reply to your comments. I purchased the tyres on the 4/11/20 and received them yesterday. That's average service 👍

November 12, 2020
Grip500.co.uk logo

Reply from Grip500.co.uk

Hello,
Your package was delivered to you within 6 working days.
As indicated in our general conditions of sale, the Customer is informed purely as an indication that the delivery takes place on average between two (2) and eight (8) working days from receipt of full payment of the Price of the Order.
Best regards,
Sara from grip500.co.uk

Rated 1 out of 5 stars

Worst company I’ve ever used

Worst company I’ve ever used, ordered 4 tyres, the first 2 turned up fine, but then when fitting found 1 tyre to be defected, with 2 pin holes, a small bulge and cords showing on the inside of the tyre, the second pair never came and I requested a refund but am still yet to get any money from them so will have to involve my bank. Just check out the complaints on their Facebook page.

November 11, 2020
Grip500.co.uk logo

Reply from Grip500.co.uk

Hello,
Our after-sales service is aware of your problem.
We will get back to you as soon as possible.
Best regards,
Sara from grip500.co.uk

Rated 4 out of 5 stars

Best value and fast service, dodgy courier though...

I found a full set of tyres much cheaper than anybody else and if that wasn't good enough reason to buy from grip500 I found a discount code too and you get free postage. Great communication and tracking service, arrived quicker than expected.

Only negative thing i have to say is that the courier left the whole set of tyres on full view in the middle of my drive for anybody to steal and didn't even attempt to make me aware, didn't ring the doorbell or even leave a note! Lucky I live in a decent area otherwise they would have been gone and I'd be none the wiser.

If it wasn't for that I would have left five stars

November 10, 2020
Rated 4 out of 5 stars

Good selection and prices

Good selection and prices, delivery took 5 business days, non-time slot delivery by GLS and parcelforce (UK). Tracking system is fine, no major problems or issues, email communication was good. Website and ordering also simple and straightforward

November 9, 2020

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