Grip Electric Limited Reviews 

22
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I had an issue with my fire alarm, called out service. They arrived in time and resolved the problem in no time. Very polite and helpful tradesman. Work was very effective. Very glad with service.

Rated 1 out of 5 stars

SHAM COMPANY - AVOID!!! Used this shambolic company for an emergency call out. Was charged over £300 call out fee. The guy was here less than 5 minutes but said he had fixed the issue. The next morn... See more

Rated 1 out of 5 stars

Called out for a faulty smoke alarm. Charged £319.20 to an elderly vulnerable person. Called the customer service line, spoke with Mike (clearly had no customer service training). Said to me when I wa... See more

Company details

  1. Electrician
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Electrical Repair Shop

Written by the company

We reach with in 1 hour All over London Thank you for visiting our company profile, We offer, Latest 18th Edition Qualified Electrician. This regulation comes in force from 1st January 2019. £2 Million insurance. We do offer free quote on any non fault finding job and fault finding depending nature of your fault. Call for honest, excellent workmanship and down to earth cost effective solutions. We carry all ID related to Electrical, hard copy and soft copy Please do not hesitate to ask. we give discounted services to who are disabled in anyway. we always issue all type of electric work certificate https://www.gripelectric.net/


Contact info

3.1

Average

TrustScore 3 out of 5

22 reviews

5-star
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1-star

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3.1

All reviews

(22)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

SHAM COMPANY - avoid!!!

SHAM COMPANY - AVOID!!! Used this shambolic company for an emergency call out. Was charged over £300 call out fee. The guy was here less than 5 minutes but said he had fixed the issue. The next morning the issue was still occurring so phoned him and the company, asking him to come back. We were ghosted by the electrician and the company would not help in any way or refund the money we paid.

Currently trying to go through the bank to get our money back. Avoid like the plague- this company and their staff are conmen.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Be warned

Be warned! We were charged £336 for a repair that repaired nothing. The electrician was present for about 5 minutes, 'diagnosed' the problem as a faulty breaker and simply switched it with a spare one on the consumer unit. I queried if that was definitely a full fix and he was adamant it was and that the issue would "definitely" not reoccur. Low and behold, a few hours later the circuit shorted again. We had to call out another electrician via another company who actually did a full investigation, identified that actual cause and conducted a proper repair. I have been trying to contact Grip Electric for weeks for a refund of the labour charge and they have completely ghosted me. Calls and messages completely ignored. It is disgraceful. Do not be lulled in by the cheap £30 callout charge. Look elsewhere.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and despicable customer service

Called out for a faulty smoke alarm. Charged £319.20 to an elderly vulnerable person. Called the customer service line, spoke with Mike (clearly had no customer service training). Said to me when I was complaining "What do you expect a free service". Disgusting. Would not recommend. Escalating a complaint to the CEO.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Not as advertised on website

Emergency call out!!! I had to wait 2 days for an appointment. Ayan was 7 hours late, my appointment was at 2pm at 1.45pm he called to say he had been held up and would be with my customersbetween 5pm-6pm. I hadn't heard anything by 5.30pm so called again for him to say he was still held up but would be with me today! Finally turned up at 8pm. As for his charges which he didn't discuss with me before proceeding with job were beyond belief.... he said it was fault finding.... I had told him where the problem was and what was wrong!!!! Not as advertised on their website or explained when you book....Ayan is a law unto his self!! I would not recommend.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Such amazing service

Such amazing service! The staff was extremely polite and professional. Everything was clean and comfortable. I’m very happy and will definitely come again.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Excessive Emercency rates.

I called this firm for an emergency, Ayan turned up 1hour later. He never solved the problem only bypassed the boiler with an extension lead. he was with us 2hrs 45mins and charged us £825.00 inc VAT. At no time did anyone mention the rates until they wanted payment. Their rates are at the bottom of the website which you have to scroll down alot. We think this rate is way above any average price. I'm feeling disgusted.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had an issue with my fire alarm

I had an issue with my fire alarm, called out service. They arrived in time and resolved the problem in no time. Very polite and helpful tradesman. Work was very effective. Very glad with service.

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

They fixed burning smell coming from…

They fixed burning smell coming from electrical penal well done 👍👍

May 20, 2024
Unprompted review
Grip Electric Limited logo

Reply from Grip Electric Limited

Thank you immensely for your exceptional 5-star review on Trust Pilot. Your positive feedback is greatly appreciated and serves as a testament to our commitment to providing superior service.

It is our utmost pleasure to have met your expectations, and we are delighted to know that our efforts have contributed positively to your experience. Your review not only motivates our entire team but also reaffirms our dedication to continuous improvement and excellence.

We are truly grateful for your support and trust in our services. Thank you once again for taking the time to share your experience, and we look forward to continually exceeding your expectations.

Warm regards,
Grip Electric Limited

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