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Grisport UK Reviews 

417
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the walking shoes and boots, often noting their waterproof features and durability. Many people also appreciate the excellent value for money, especially with the inclusion of free, good quality accessory packs like merino socks. The ordering process is frequently described as seamless and easy, complemented by very fast and efficient delivery services. However, some customers also noted issues with product durability and waterproofing, with some experiencing wet feet or soles breaking quickly. A few other people also felt that delivery services occasionally faced problems, leading to delays or lost items. Additionally, some reviewers mentioned difficulties with exchanges, refunds, or inconsistent sizing, where ordered items did not fit as expected.

What people talk about most

Product

People report positive experiences with product, often highlighting the comfort and quality of the footwear,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Order

Customers generally express satisfaction with the ordering process, finding it easy and reliable, with many... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife,... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more

Rated 5 out of 5 stars

Arrived very quickly. The Poseidon GTX safety boots were comfortable at first wearing. He especially liked the extra width for his broad feet. The lacing system allows for easy adjustment. Especially... See more

Rated 5 out of 5 stars

Yet another pair of quality walking boots, both of us have had. several pairs over the decade and wouldn't shop anywhere else for our outdoor footwear. Always quality boots, fast delivery and value fo... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

417 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(417)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

I just knew they were a good fit within seconds

After trying hiking shoes from several more well known brands and finding they are uncomfortable, cause blisters, trigger achilles pain etc I finally found Grisport. Being in my 50s with arthritic toes, a size 12, recurrent achilles issues and wanting that bit of luxury I am 110% happy with my recent purchase. Now to put them to the test in the Julian alps!

August 15, 2025
Unprompted review
Rated 4 out of 5 stars

Bought a pair of Platform Safety boots

Bought a pair of Platform Safety boots. Thought I would try something different instead of the usual Cofra ones. Delivery was exceptionally good. Fitted perfectly from the start and have incredible grip are very light so overall very good boots. The issue came after wearing them for my usual 10 to 12 hr stint is that my feet became very tired. On closer inspection I found the insoles to be very thin and not supportive. This meant I had to swap them. Now much better. I have read another review of Grisport work boots with the same issue of just being too hard. Maybe for younger people it’s not a problem but when you’re in your sixties it can be.
My conclusion is hopefully from this review Grisport may take a look at there insoles and make some improvements such as softer over all and thicker with better arch support.( order number 340137 )

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Grisport Forester Sympatex walking shoes

Very happy with these. Bought directly from Grisport. Was told 5 day delivery, got them in 2. Very comfortable from the outset, no breaking in needed. Done a couple of medium-long walks (16km+) so far and no issues. Size as expected.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and excellent service

Ordered a pair of Grisport Timber boots. The transaction was simple, although they were displaying an old price for the pair of boots I initially wanted. When I contacted them I was told the problem was because I had cached the site when the price was effective, but this was the first time I had visited the site after reading some good reviews.
Communication throughout was very good and quick delivery. They appear to make returns very easy, although I did not have to try the process.
The boots have so far been very comfortable but the longest walk has only been about 7 miles. It's been a dry summer so I have not got to try them in the wet.
I recommend giving them a try next time you're looking for a new pair of boots.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Grisport Merino wool socks

Merino wool socks. A bit concerned at first as they are one size 37 - 41 and I am size 41. However they are a lovely fit. Normally, I can't wear wool but these are so soft and comfortable that it is not an issue.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Second pair of walking boots

Second pair of walking shoes from Grisport.
First pair of 'Fuse' walking boots purchased 2 years, ago comfortable from the start, after many of miles of tough walking on Dartmoor and the South West coast paths they are worn but dry with more miles left in them.
Recent pair of 'Coniston' walking shoes, just a few miles covered but promising to be equally tough with a similar grippy Vibram sole.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quatro Brown Hiking Boots

I have purchased a pair of Quatro Brown Hiking Boot. This is my first pair of hiking boots that are over the ankle having previously purchased Grisport Dartmoor hiking boots. I was concerned the Quatros would be uncomfortable and rub on the ankle but not at all and they were comfortable from the first wear - Highly recommend.

July 26, 2025
Unprompted review
Rated 4 out of 5 stars

Very swift service as always from this company

Very swift service as always from Grisport - this was my 5th purchase of walking boots. Only four stars this time, though. Two reasons; 1) as I now realise, a size 39 in Lady Hurricane is not the same size as 39 in Lady Glide......l rang the company beforehand for advice on which size to purchase but in the event what l ordered were HUGE and had to be returned. 2) Buying direct from Grisport is not always the cheapest option. Free gifts are always nice, but for returning customers (how many socks/laces/boot bags does a girl need?!) perhaps the company could consider offering a choice of either gifts or a larger discount.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased pair of Grisport Crazy Horse…

Purchased pair of Grisport Crazy Horse boots recently and used them last week in the Lake District; very comfortable and secure on various terrains and totally waterproof. Wish I’d found Grisport years ago! Great value and quality.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Grisport company and hiking boots

This is a first time I’ve used this company and walking boots make.
Ordering online was super easy. I’ve ordered two sizes as never had Grisport boots before. Returns and refunds were accepted , so why not?!
Unfortunately the size that fitted was faulty ( couldn’t tie the laces as one snap just snapped ) so I had to return both pairs. One for exchange and for refund ( was too big).
Today I’ve received my new pair of boots and tied them with no issues! ( let’s hope it continues). My order came with some freebies ( socks, wellington bag and laces ).
I wore the boots on the dog walk this morning and found them quite comfortable, however I was thinking that I might add an insole to support foot arch as the boots felt quite flat compared to my Merrell hiking boots.
Only a good hike will tell how the boots will perform in bogs and on rocks.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

The Best Online Shopping Experience Ever!

Of all the online shopping experiences I have had, Grisport UK was the best ever! I did my research and decided on a pair of Grisport Lady Tempest boots. Grisport were well-stocked in all sizes. Not only were the boots a great price compared to high street stores, ( I saved at least £45) , they also had an amazing deal. I received a boot bag, spare laces and a pair of merino wool socks to boot! The parcel was delivered so fast. Inside the well packed original box, there was a Royal Post return slip already printed. So if I wanted for any reason to return the purchase for another size or a refund, Grisport made it easy. However the Lady Tempest boots are a perfect fit, super comfortable and the most gorgeous colour. Beautifully made. Highly recommend.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Sherman Walking Boot

Quick delivery, really like the style. Tested these over 3 days hiking/wild camping in Wales carrying packs all day and I could not be happier. Relatively lightweight, good support, extra grippy Vibram sole, waterproof, comfy. Only quite minor hotspots after 3 days in pretty rough terrain. The only minor negative I can think of is that the stock laces seem very thin, but I was also sent a thicker spare pair in the bonus accessories pack so even that is taken care of. I only have this one pair so far, but I think the quality-to-price ratio for Grisport is very hard to beat and have recommended to all my hillwalking buddies. 5/5.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered after reading great reviews /…

Ordered after reading great reviews / waterproof boots. Sick and tired of another brand, rhymes with Beryl, very comfortable but always leak even if shortish wet grass on dog walk. The boots arrived next day, seem very well made, and are very comfortable straight out the box. Time will tell tell how waterproof they are, but a trip to Scotland next week should tell!
Also very pleased how easy they are to take on and off without at struggle
But I have high hopes 🤞

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Most excellent pair of walking boots

Ordered a pair of Lady Excalibur boots. Was told they would arrive on 30 July. They did. Was told they would feel great straight out of the box. They do. Went for a good walk in them yesterday. Wore them for many hours today. So comfortable. Absolutely delighted with my purchase. I do have some issues with my feet and usually I need to remove my footwear after a few hours but not with these. Amazing.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

The Grisport website is easy to novigate

The Grisport website is easy to navigate and there is a great choice of products.
The order process was really straight forward (including a discount being a new customer), then delivery of the products was really quick.
Since there is a free return option for UK based customers, I did not have any issues in buying online. Since I have very wide feet and an issues with a toe on my left foot, I am always very wary as to whether the sizes are right. However, the shoes (Constance Nubuck Leather Women's Walking Shoes) fit perfectly. Thanks!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great shoes.…

My Lady Cheviot trekking shoes are superb and extremely comfortable. Quality and service are great and I will certainly be ordering another pair. Thanks. Sylvia Parsons.

July 31, 2025
Unprompted review

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