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Grisport UK Reviews 

417
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the walking shoes and boots, often noting their waterproof features and durability. Many people also appreciate the excellent value for money, especially with the inclusion of free, good quality accessory packs like merino socks. The ordering process is frequently described as seamless and easy, complemented by very fast and efficient delivery services. However, some customers also noted issues with product durability and waterproofing, with some experiencing wet feet or soles breaking quickly. A few other people also felt that delivery services occasionally faced problems, leading to delays or lost items. Additionally, some reviewers mentioned difficulties with exchanges, refunds, or inconsistent sizing, where ordered items did not fit as expected.

What people talk about most

Product

People report positive experiences with product, often highlighting the comfort and quality of the footwear,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Order

Customers generally express satisfaction with the ordering process, finding it easy and reliable, with many... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife,... See more

Rated 5 out of 5 stars

I have bought online Lady Adventurer walking boots as I needed proper waterproof boots. They are lightweight, very comfortable and most importantly waterproof! Tested in long wet grass while walking d... See more

Rated 5 out of 5 stars

Arrived very quickly. The Poseidon GTX safety boots were comfortable at first wearing. He especially liked the extra width for his broad feet. The lacing system allows for easy adjustment. Especially... See more

Rated 5 out of 5 stars

Yet another pair of quality walking boots, both of us have had. several pairs over the decade and wouldn't shop anywhere else for our outdoor footwear. Always quality boots, fast delivery and value fo... See more


Company details

  1. Footwear Wholesaler
  2. Shoe Store

Written by the company

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

417 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(417)

195 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second to none

I have used this company before when I wanted some comfortable robust boots to walk my dog I. The Lake District Yorkshire Derbyshire and my boots which I have now had for two years fitted that bill but also the comfort of putting them straight on and going for a good walk was brilliant . I have now ordered myself a pair of walking shoes and my hubby on his second pair I would not review unless I believed and used something myself . One more tick in the box, the shoes I have just ordered Gravity grey walking shoes came with in two days, again straight on and comfortable.
Thank you grisport customer. Service brilliant I cannot recommend this company enough

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant shoes

Very comfortable, high quality walking shoes (men’s Tilbury) - wearable straight out of the box. Fantastic value - with an additional £20+ of free high quality socks and a useful Spork (travel knife, fork and spoon set). Very fast efficient delivery - 36 hours after ordering. I have bought several of their shoes and boots over the years and it’s the same experience every time - all of those purchases are still in regular use.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

After researching for a pair of hiking…

After researching for a pair of hiking shoes for a trip to Crete this coming October. I opted for a pair of Grisport renegade. These are a WHICH magazine “best buy”
Comfortable fit right out of the box. Have done a few walks locally to trail test, so far so good. Feel to be good quality and I thought VFM.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great trainers

Really happy with my purchase.Followed the size chart and got a pair of trainers which fit perfectly. Super speedy delivery without any issues. Highly recomended.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Glencoe Walking Boots

The Glencoe walking boots are the 4th pair of boots bought from Grisport. They are comfortable and the wide fit toe box suits my fit and allows room for thick walking socks. The low ankle collar helps to keep tendonitis at bay. Delivery was quick and problem free. It is a bonus to speak to a human being and calls were answered promptly. The Grisport staff have always been courteous.

May 17, 2026
Unprompted review
Rated 4 out of 5 stars

Pyke boots wide fit

I ordered a pair of Pyke boots in brown size 10. Delivery was good with the quality and look of the boots great and also the bonus of a free gift however they were just too narrow in the toe box for me so I had to return them.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Everything good quality

Easy ordering. Quick turn around. Prompt informed delivery.
Great boots (Fortress brown hiking boots) very comfortable from start. Nice “free” items accompanied the boots, towel, laces and socks. Everything is good quality and well priced.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Best boots on the market

This is my third order for walking boots from Grisport. I bought a pair for myself a year ago after reading many excellent reviews on line. Above all I wanted a waterproof boot with a Vibram sole. Having tried other brands with manmade uppers which eventually lost their waterproofing, I decided to return to leather. They have kept my feet dry all winter - I look after them with dubbin - and are excellent. I have since purchased a pair for my partner and son - both who previously had difficulty finding boots wide enough but Grisport took care of that. Can’t recommend them highly enough - the boots arrived within three days and the free socks and towel were a lovely touch. A company that really understands customer care.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect walking shoes

Great shoes, I hadn't heard of this brand until I started looking for walking shoes/trainers. I've ordered from other well known brands but nothing was right. My Grisport shoes arrived within a couple of days, they fit perfect, great quality and the colour (pink) is fab: also got free socks and a towel. Will definitely recommend and be back.

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

Keswick Brown walking shoe

I bought the Keswick Brown walking shoe. The website was easy to use and the shoe was delivered next day. The product is as described on the website. Comfortable out of the box and I hope durable in use.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lady Trivor boots (wide fit)

I bought Lady Trivor boots. I was delighted to find, at last, that Grisport offered womens' lightweight boots in a wide fit. My family and I have been buying boots and shoes from Grisport for many years because they are so comfortable, long lasting and great value. My only criticism is that the laces are much thinner than usual, and actually too short when threaded through all the eyelets. More like standard shoe laces.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of ladies walking boots…

Ordered a pair of ladies walking boots on line. I've had many pairs of grisport over the years so knew what I wanted.
Easy to use website, great choices. Fast delivery. Worn my new boots today did a 5 mile walk so comfy and nice to look at as well

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Grisport Legacy Brown Shoes.

Have used this company before online and buying in store. I can honestly say I am really impressed by the range of products for us from walking/hiking to casual wear.
I find them a good fit and lightweight. The quality of the leather uppers are very soft making them ideal to wear and no sore feet after a long day's walking.
The delivery service is excellent. Always delivered within 48hrs by courier.
Many thanks for another great product.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my first pair of walking…

Just received my first pair of walking shoes. Walking around the house to try them out. Comfortable straight out of the box I would recommend this company as the process was effortless and with a free pair of Merino socks as a bonus.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

My husband now has 3 pairs of Grisport…

My husband now has 3 pairs of Grisport shoes and we have both just purchased a pair of walking shoes. Their shoes are excellent quality, never need ‘wearing in’ and are comfortable from day one. Highly recommend. Ordering and delivery both quick and easy.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

After having a replacement knee i…

After having a replacement knee i suffered some nerves damage resulting in an uncomfortable foot.
The fit of the boots is so well made i find them really comfortable and can walk my dog much further then expected, thank you

May 16, 2026
Unprompted review

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