I found this website excellent. I ordered a light up dog grooming table from them recently. It came from the UK to Ireland and at a very reasonable price. I found the company very nice and straightfo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I found this website excellent. I ordered a light up dog grooming table from them recently. It came from the UK to Ireland and at a very reasonable price. I found the company very nice and straightfo... See more
Company replied
Excellent service and good prices. I ordered several grooming products from this company. The order was delivered the next day by Fedex and all items were carefully packaged. I was really happy wit... See more
after reading the negative reviews on here i was a little sceptical so I made a call as I had a couple of questions about the product I was looking to order.. We run a business and reviews can eith... See more
Company replied
Got a long haired cat that needed some grooming attention and I couldn't afford to take to a salon so had a hunt around for things my partner and I could use ourselves at home. Came across groom... See more
Company replied
Established in 1986, Groomers has supported the health and wellbeing of pets for over 35 years. Our passion for the creativity of grooming and comfort of pets drives everything we do. Via consistent collaboration with grooming and pet care specialists, we’ve harnessed a distinct expertise to deliver convenient, adaptive, and innovative products and tools – keeping professional groomers at the forefront of their artistic profession. We are committed to quality, guidance and safety, and believe in clear and honest communication.
137 Greenham Business Park, RG19 6HN, Newbury , United Kingdom
Order : 0000780212
I ordered 2 fine stripping knives, arrived in very good time, well packaged no plastic.
Lovely knives very pleased with my full experience from this company.
Great products and service. Quick delivery. I bought the fibreglass groomers bath and so far I'm loving the design.
Super fast delivery of well-priced Roseline scissors.
Excellent customer service from start to finish. I spoke with Hannah to enquire about the student discount and to get advice on choosing a good pair of midrange scissors. She was incredibly helpful, knowledgeable and applied the student discount, making the already competitive price even better. My order arrived quickly and safely, and I was delighted to find a thoughtful surprise included – a lovely apron, which was very much appreciated. A great experience all round – thank you, Hannah and team!

Reply from Groomers Online
Really happy with this company recently. The customer service from Frankie was great when I ordered a new grooming table and had a query about shipping time. They also always have fab deals and its a great site to find bargains for your business! 10/10

Reply from Groomers Online
The customer service for groomers was great! (Dealt with by Frankie) who kept me updated all the way through regarding my order, with very fast responses and answered every question that was asked! Would highly recommend.

Reply from Groomers Online
Great communication and organisation of my delivery which had to be freight delivered , updates and emails etc . Very good service , quick delivery too

Reply from Groomers Online
I found this website excellent. I ordered a light up dog grooming table from them recently. It came from the UK to Ireland and at a very reasonable price. I found the company very nice and straightforward to deal with, they took care of the customs for me. The order arrived promptly and I am very happy. They don't normally deliver to the Republic of Ireland but if I really wanted something, I'm sure they'd happily send it by ordering via email or phone!
Delighted with my experience with them and hopefully will buy more stuff again from them 😊

Reply from Groomers Online
Fabulous service from ordering online to customer service and delivery
Plus pleased with quality of goods ordered
I missed the deadline for offers
I sent an email and order was honoured with discount added
Excellent service

Reply from Groomers Online
Very good. Happy with how packed my grooming table was. Turned up in allotted time slot. Used it for a week and had no problems at all

Reply from Groomers Online
I needed to return a pair of Wahl clippers as they weren't cutting at all. Decided to take them directly to Groomers at Crufts so that I could discuss the issue face to face. Within a few minutes I had a new set of clippers ......upgraded! Couldn't be happier with my experience today. Thank you so much.

Reply from Groomers Online
after reading the negative reviews on here i was a little sceptical so I made a call as I had a couple of questions about the product I was looking to order.. We run a business and reviews can eith make or break the reputation of companies in a keyboard stroke.. I ordered Tuesday... landed on Wednesday .. Frankie professionally handled my call, answered my questions and processed the order and took credit card on the phone ... received an email half an hour later confirming my order with an invoice.. the items were despatched on courier and landed with me less than 24 hours after i ordered... I don't normally leave reviews but after reading the bad ones on here I thought I'd add my experience to create a little balance.. credit where credit is due 5* service ad would definitely be using again...
Albert Marrocco
DIOMYX Ltd

Reply from Groomers Online
Best customer service I’ve ever received!! Had a little problem with my order which was resolved quickly and the customer service was excellent!
Will always order from Groomers.
Amazing customer service. Very friendly and helpful team. I will definitely be a repeat customer!

Reply from Groomers Online
As always amazing service from Groomers online. Cant fault them from general service, friendliness, pricing and always great quality products. From placing orders to receiving, perfect 👌 Love Groomers products and my new table for the salon is stunning and the price was unbelievable! 🐾

Reply from Groomers Online
Excellent customer service. And very quick delivery.
100% from me

Reply from Groomers Online
Groomers are a fab supplier 👍 I use their performance and everyday range shampoos in my salon on a regular basis ..the Performance Scissor Shampoo is a particular favourite 😍.
They are always happy to answer any questions I have and provide great customer service 😊 and they're products are affordable whilst still being high quality.
I can't fault Groomers and will continue to shop with them 👏

Reply from Groomers Online
Got a long haired cat that needed some grooming attention and I couldn't afford to take to a salon so had a hunt around for things my partner and I could use ourselves at home.
Came across groomers Purrfect coat detangling spray and thought we would give it a go.
I forgot to add a brush to the order when I placed it so called to see if I could add to avoid extra postage. Spoke to someone called Charlie and he arranged adding the missing brush with no problem at all, saving me money and a telling off from my partner!
Arrived sooner than anticipated and works brilliantly.
Our fluffball is looking sleeker than ever and he was happy as larry to be brushed and washed as we weren't pulling at his hair.
Definitely recommend.

Reply from Groomers Online
The choice of products is exceptional.
Customer Service helped me choose the right products for my needs.
Will definitely be returning for all my dog grooming needs.
Thank You Groomers

Reply from Groomers Online
Have good stuff but rip off on postage.
Bought a brush and was charged 6.50 for Royal mail small parcel 2nd class when that costs about 2.60.

Reply from Groomers Online
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.