Groomi Limited Reviews 1,413

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as effective and easy to use, especially for removing pet fur. Many people appreciate the quality of the product, noting how well-made it is and how it works wonders on their pets, even those who usually dislike being groomed. The overall user experience is frequently highlighted as very positive, with customers finding the product much better than traditional brushes. However, some customers also noted issues with certain products, such as receiving faulty or broken items. There were also mentions of products not fitting hands properly or attachments breaking after a few uses. A few other people also felt that some products were ineffective for specific pet breeds or that certain features, like shampoo dispensers or vacuum attachments, did not work as expected.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its effectiveness, noting it... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the product as well-made and... See more

User experience

Customers consistently note positive experiences with user experience. Many found the product effective and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a pink Groomi for retired Guide dog Jenny. Jenny is a golden retriever with a very thick, curly coat. Jenny normally hates being groomed but she loved Groomi and was really relaxed when usin... See more

Rated 5 out of 5 stars

Didn’t expect to get so much fur off my black, short haired cat. It was almost unbelievable but I got a ball of fur bigger than a tennis ball ! He seemed to enjoy the combing but my long haired cat wa... See more

Rated 5 out of 5 stars

So much better than a brush!! I have a yellow lab and I didn’t realise how much they moult as much as they do. My furniture, carpets, even tiled floors are covered in a layer of fur. Having visitors... See more

Rated 5 out of 5 stars

Great communication, arrived promptly and a great price. I especially like the fact they champion British manufacturing and the best bit is that this is an unbelievable product. Very happy with the w... See more


Company details

  1. Pet Supply Store

Written by the company

GROOMI LIMITED (EST. 2017) IS A FAMILY RUN BUSINESS BASED IN CAMBRIDGESHIRE, UNITED KINGDOM. We are a family run business of animal lovers who know the difference that having a clean coat makes to a pet’s happiness. Owner Charlotte has had animals her whole life and now she has children, understands more than ever the importance of keeping animal hair around the home to a minimum. After getting a bit fed up with some other grooming tools out there: some too harsh on the skin, some falling apart in our hands, we eventually had enough and said, “That’s annoying, we should probably make a better one.” Which we’re rather proud of doing! Groomi is designed to remove dead hair, dirt and dandruff in an effective yet gentle way. With our unique shallow, wide toothed comb the hair is removed without dragging, breaking or tugging at the coat ensuring the animal has a pleasant experience! We’re here to help keep your pets – and home – stay fresh and clean from stray fur.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Deshedder - amazing product!!

Our Labrador has been itching for days now but we were away on holiday so didn’t have a brush or mitt to help her. We went into a pet shop and the Groomi deshedder was recommended. Now we have never used a comb etc on her - only ever a hand mitt which she never really liked but this deshedder she absolutely loves!! Just stands there and lets me comb her and the amount of dead fur that I have managed to take off is phenomenal. I really can’t express how good this is. Well worth the money and made in the UK too!!

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

I really hate businesses that add…

I really hate businesses that add shipping protection with your order as an option you need to untick. I accidentally forgot to untick the shipping protection box and consequently have paid more for my order. This is a sneaky additional cost as Australia Post offers free shipping protection for orders under $100. I won't be ordering from this company again.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

Cannot recommend this for a Black Labrador, hopeless...

Bought this on the basis of what seemed like good reviews only to find it is hopeless at deshedding my black labrador's coat. Gone back to the deshedding comb I bought off eBay for half the price of the Groomi. Would return it but the company put on so many conditions it will cost more to send back!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

So much better than a brush!

So much better than a brush!! I have a yellow lab and I didn’t realise how much they moult as much as they do. My furniture, carpets, even tiled floors are covered in a layer of fur. Having visitors was embarrassing when I saw their clothes when they left.
You will never remove all the fur but there has been a big noticeable difference since using the groomi. Even my dog now likes to be groomed and the amount of fur that comes out is unbelievable. Highly recommend.

February 24, 2026
Rated 1 out of 5 stars

Don’t bother- Groomi Kit and Hydro Hound

I purchased the Groomi Kit and the Dog Wash Hydro-Hound and I really regret wasting my money.
These products are cheaply made and not worth the price tag.
I attempted to wash my dog with the Hydro-Hound today and the item itself is cheap plastic that would shatter if you dropped it on the ground. The use of the shampoo was ineffective as the water flow managed to empty the soap bottle completely after a few seconds when I changed the setting to ‘soap’.
The different ‘flow’ options were pointless and the only one that was effective was the ‘shower’. All other options were useless. Don’t bother.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn’t work at all

Doesn’t work at all. Hair flies everywhere so it’s just a furminator that spooks the dog. This was the case for both our (different haired) dogs. Don’t waste your money.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed.

This is the second Groomi I have bought as I was so impressed with it....this one is a Christmas present for a friend. It arrived really quickly and correspondence was great. Please support this small business as they have designed a great product in the Groomi......my dog absolutely loves being brushed now.

November 24, 2025
Rated 5 out of 5 stars

Works Really Well On My Short Haired Cat.

Didn’t expect to get so much fur off my black, short haired cat. It was almost unbelievable but I got a ball of fur bigger than a tennis ball ! He seemed to enjoy the combing but my long haired cat was not so impressed. Her fur is so much finer I don’t think she has such a dense undercoat as he did. They are house cats so not worried about them feeling the cold.

December 1, 2025
Rated 2 out of 5 stars

Over-rated

Over-rated. Plastic is cheap. The brush head (holder) whistles as the piping is smaller than the diameter of a common vacuum pipe. The dog hates the sound.

It was better just to use it as a normal brush that you can dislodge the hair from easily.

Not enough 'comb' to the head. Means that more brushing is required.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible product and refuse to refund

Terrible product and they refuse to refund me after I received a faulty broken product - no phone number to call just a long list of excuses. I’ll be contacting consumer affairs then my bank for a refund - beware

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

Brought the groomi for my two German…

Brought the groomi for my two German shepherds. Attached it to my Dyson pet vac. I feel the fittings are a bit cumbersome as they come off easily. It doesn’t have any click in attachments. The mouth of the brush doesn’t seem big enough to gulp down the hair. I spent more time trying to dislodge it myself. The Dyson is powerful but I still think it struggled with the hair. In the end I disconnected the vac and just used the brush and pulled the hair out manually which kinda defeats the purpose. Maybe might work for short haired dogs better. But I won’t be using this. May as well go back to the normal brush technique. I didn’t bother to contact groomi after reading so many comments that they don’t reply or refund. So figured no point and to chalk it down to experience. If anyone wants it second hand it’s yours.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Broken attachments poor quality no one to contact

I was excited to order mine given i have German Shepherd that moults, but it came broken the main attachement doesnt stay connected and there is no phone number to call and no one responds to email. Very dissapointed and I want my money back.

November 20, 2025
Unprompted review
Rated 2 out of 5 stars

Not for me

Package arrived on time, well packaged and item looked attractive. However it really isn't suitable for my 2 short haired but always moulting cats. It is far too harsh for their delicate skin, so is a waste of my money. I did read the blurb properly and it was advertised as suitable for cats.

October 27, 2025

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