Groupon España Reviews 21,516

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

The information for the installation was really easy and there were only a few steps. I contacted them with some questions and they answered very quickly 100% Recomendable

Rated 1 out of 5 stars

Scammers. Do not use. They only use AI as customer support and will not refund your money even if the groupon provider is not responding after months of trying to contact them. Fraudulent company.

Rated 5 out of 5 stars

Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (whic... See more

Rated 5 out of 5 stars

Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a d... See more

Company details


Contact info

  • C/ ALFONSO XII, NUM 62, BAJO, 28014, MADRID, Spain

  • groupon.es

4.1

Great

TrustScore 4 out of 5

22K reviews

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Replied to 34% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent food and service at a bargain price

Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (which we took away having had enough drinks). Four traditional starters were good, arroz del senyoret, one of the best I have had, included plenty of seafood, and the quantity could have fed 4 rather than 2. Great value deal, but I would recommend the restaurant with or without discount.

November 12, 2024
Rated 2 out of 5 stars

award for most useless agent support goes to...

tried to purchase a groupon, transaction got refunded 2 times, the platform is shite in terms of payment security. then wasted half hour with 3 agents to try fix it, all indian agents, they were asking irrelevant questions and then leaving the chat without solving the problem.
groupon number 1006081348, so you know the review is real

November 11, 2024
Unprompted review
Groupon España logo

Reply from Groupon España

Hello Razvan,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience you faced during your recent attempt to purchase through Groupon and the subsequent unsatisfactory support interaction. Your feedback is invaluable, and we assure you that we are committed to addressing the issues you encountered.

It is regrettable to hear about the problems with the transaction process and the difficulty faced while communicating with our support team. We strive to ensure a seamless and supportive experience for all our customers, and it seems we fell short in this instance. Please accept our apologies for any frustration caused.

To resolve your issue swiftly, we highly recommend visiting our support page at https://www.groupon.es/faq, where you can connect with our team directly for further assistance. We would like to get this sorted out for you as soon as possible.

Thank you for your patience and understanding. If there is anything else we can do to assist you or if you have any additional feedback, please feel free to reach out.

Warm regards,

Groupon Customer Support

Rated 5 out of 5 stars

It offers a great variety of deals

It offers a great variety of deals on dining, travel, and unique experiences at affordable prices. The app is easy to use, redeeming vouchers is simple, and customer service is very responsive. Perfect for saving money or trying something new

November 5, 2024
Rated 4 out of 5 stars

Amazing service!

Amazing service!
The skin on my face is smooth and fresh thanks to the procedure and the gentle hands of the staff.
The clinic is also very pleasant, smells super nice and one can easily relax in there.
Will definitely come back.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Masaje muy relajante

Masaje muy relajante, me trabajaron bien la espalda y me quitaron el dolor. Muy recomendable. Trato muy amable. Para repetir.

The service was great. We enjoyed our experience and we will definitely go back. My back felt renewed after the massage.

October 6, 2024
Unprompted review
Rated 1 out of 5 stars

Misleading Advertising

The product does not meet the height defined in the advertisement, but the worst thing is that Groupon does not take responsibility, even though I have presented clear evidence of this. They have made me dizzy with regulations that they do not comply with and they have acted like fools, so it has ended up being misleading advertising. Total disappointment with Groupon.

May 16, 2024
Unprompted review
Rated 3 out of 5 stars

Be careful

They constantly cheat on real prices, contacting the service provider was a real pain... Looks like the final product is okay though.

September 10, 2024
Rated 5 out of 5 stars

I truly recommend this company

I truly recommend this company. Incredible service. I have received a face treatment and a massage and they were excellent. I have booked a treatment package now, every single euro invested for yourself in Estetica Serrano is worth

July 29, 2024
Unprompted review

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