The information for the installation was really easy and there were only a few steps. I contacted them with some questions and they answered very quickly 100% Recomendable
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Scammers. Do not use. They only use AI as customer support and will not refund your money even if the groupon provider is not responding after months of trying to contact them. Fraudulent company.
Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (whic... See more
Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a d... See more
4.1
Great
22K reviews
Replied to 34% of negative reviews
Typically replies within 24 hours
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We had dinner at Pizzart in Recoletos and we will not return, we made the mistake of going with a Groupon promotion and it was an unpleasant experience, they worked half an hour or more between cours
We had dinner at Pizzart in Recoletos and we will not return, we made the mistake of going with a Groupon promotion and it was an unpleasant experience, they worked half an hour or more between courses, we argued with one of the waitresses about the promotion, the door was open and It was cold, and the food was very average, particularly the pizza, too bad, we won't be back and we won't use Grupon either, they treat you badly
March 16, 2024
Unprompted review
Reply from Groupon España
Hola,
Gracias por tus comentarios.
Lamentamos mucho las molestias causadas por esto.
Nuestro principal objetivo como empresa es que todos nuestros Clientes se lo pasen genial en cada etapa de su experiencia Groupon. Nos aseguramos de considerar sus comentarios y ofrecer una mejor solución para su satisfacción.
Por favor contacta con nuestro Servicio de Atención al Cliente en https://www.groupon.es/customer_support6 para que podamos ocuparnos y resolver el problema.
Gracias y saludos,
Sneha Kishor
Soporte de Groupon
it really works
March 14, 2024
Unprompted review
Perfecto ❤️❤️
March 12, 2024
Totalmente recomendable.
March 5, 2024
Everything good
Everything good. Is important to read conditions yon cannot use the ticked the same day which you bought it but next day without any problem. Good experience
February 25, 2024
Unprompted review
Excellent value for money fabulous food.
February 27, 2024
Fast delivery
February 20, 2024
Arroz expectacular con música en vivo
February 16, 2024
La temperatura de local era baja
February 20, 2024
Excellent tour around Malaga
Excellent tour around Malaga, super guide who spoke fluent English, was knowledgeable about the city and flexible where to go! Definitely recommend
February 7, 2024
Unprompted review
Service not great
Spa was lovely. Service not so great, we didn’t receive glass of cava Abs we booked for tickets. It was for a birthday surprise so quite upsetting that they remembered to tell us when to exit the pool, but not so great at remembering to offer us a glass before or even after our spa experience
January 10, 2024
Reply from Groupon España
¡Hola!
Gracias por tu revisión y agradezco tu paciencia.
Realmente nos disculpamos por las molestias causadas y queremos asegurarnos de ocuparnos de tu problema hoy y definitivamente nos tomaremos tus Comentarios en serio y comenzaremos a trabajar en nuestra mejora de servicio.
Ponte en contacto con nuestro equipo de Ayuda de cliente y te ayudaremos más y resolveremos tu problema.
Podemos comunicarnos a través de Live Chat, los datos por correo electrónico se pueden encontrar haciendo clic en el enlace.
Aquí está el enlace web: https://www.groupon.es/customer_support
Gracias y saludos,
SUNIL K.
Atención al cliente Groupon
Customer is not a priority
Customer is not a priority
Bought a Groupon to go ice skating and 2 weeks later I sprained my ankle so I cannot go anymore. Contacting the customer service and the apporach ia very robotic, repetitive answrsa and no willingness to find alternative. I understand the terms of service but they are not really made to help customers. Basically if somet emergency or surprise happens you lose all your money and they don't offer any alternative whatsoever (I don't even want full reimbursement, maybe some discount in another offer or help reselling so the money does not go to waste?)
Going from customer service and customer care experience from Amazon to groupon is like day and night, it's easy to see which company actually cares for customers.
January 13, 2024
Unprompted review
Reply from Groupon España
Hola,
Gracias por tus comentarios.
Lamentamos mucho las molestias causadas por esto.
Nuestro objetivo principal como empresa es que todos nuestros Clientes se lo pasen genial en cada etapa de su experiencia Groupon. Nos aseguramos de considerar sus comentarios y ofrecer una mejor solución para su satisfacción.
Por favor contacta con nuestro Servicio de Atención al Cliente en https://www.groupon.es/customer_support para que podamos ocuparnos y resolver el problema.
Gracias y saludos,
Sneha Kishor
Soporte de Groupon
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