GroupTogether Reviews 4,303

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of creating cards, collecting money, and managing the overall process. Many appreciate the seamless way to gather messages and contributions, especially for remote teams, making celebrations and farewells simple and efficient. The service is often described as excellent, saving time and effort. However, some customers experienced issues with payment processing, noting delays in funds reaching their accounts or unexpected fees for withdrawals. A few also found the website navigation unclear at times, particularly when trying to edit cards or find specific design options. There were also occasional reports of cards not being sent as scheduled or difficulties with the gift card options.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Product

Clients share positive opinions on the product, highlighting its ease of use for group card and gift giving,... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers found the process easy for... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform for its ease of... See more

Service

Users describe positive interactions with service, highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GroupTogether made our group card so easy. Creating a card was straightforward, all our colleagues found dropping in messages, images and GIFs easy, collaboration was fun. It was a good way to colle... See more

Company replied

Rated 5 out of 5 stars

Made a meaningful group thank you card for our travel guide that 20 students and 2 chaperones signed and personalized while we were in our last night at a hotel in Costa Rica. Very user-friendly and... See more

Company replied

Rated 5 out of 5 stars

As we all work in the office on different days, this way of having a card signed and collecting funds for a gift was very easy. As the person who instigated the collection and card, I could control f... See more

Company replied

Rated 5 out of 5 stars

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is... See more

Company replied


Company details

  1. Greeting Card Shop
  2. Corporate Gift Supplier

Written by the company

We make it easy to collect money for group gifts. From farewells to birthdays, baby showers to thank yous. Simply share a link with friends, then everyone clicks to chip in online and sign the printable card. We send reminders, keep track and can even sort the gift. No awkward chasing. No getting left short. Easy! The card - making it personal There’s a range of matching invitations and cards to make it special. Friends can add a photo or gif along with a personalized message (as long as they like). You can send the card digitally or print it and give it to your friend or colleague. The gift We have a huge range of eGift cards from major retailers. Most people give an AnyCard that lets the recipient swap it for the gift cards they really want. Otherwise, if you prefer a physical gift, choose from our range of flowers, plants, gift bundles or curated gifts. Making it easy! Whether you need a way for the remote team to chip in online or want to awkward chasing, we’ll help you out. We can send weekly reminders for you (optional) or you can just share the link via message, email, social, Teams channel, wherever. Friends just pay online and sign the card online. Easy. No obligation You choose how you want people to chip in. Ask for a set amount, leave it completely open or even let people sign the card without even contributing if you like. We just want to make it easy for you to do nice things for your peeps


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

The card did not get sent to the…

The card did not get sent to the intended recipient. I had to forward it from the site.

March 3, 2026
GroupTogether logo

Reply from GroupTogether

Hi Caroline
I'm so sorry. If you do a collection with a card and withdraw the funds, we let you give the card.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

Loved one near & far

This is amazing that loved ones near and far can all contribute to the experience of signing the card. It's also nice that the reciever of the card can read what everyone wrote and that they have the option to print the card.

March 5, 2026
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Reply from GroupTogether

Hi Anita
Love this! I'm so glad we were able to help you do something so beautiful, more easily.
Thank you so much.
Ali + Julie

Rated 5 out of 5 stars

Seamless process and very clear…

Seamless process and very clear guidelines, especially for beginners. I love the updates and all the options available, such as a simple thank-you note, that some people may not have thought of. It is also very helpful that recipients have various options to redeem their gift (voucher or cash).

February 14, 2026
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Reply from GroupTogether

Thank you so much Doris. We appreciate this so much. Have a great week.
Ali + Julie

Rated 3 out of 5 stars

Liked ease of setting up card & having…

Liked ease of setting up card & having participants contribute. I appreciate now that the ability to input recipients email address to send automatically exists when there is a card only (not card & collection). This future functionality would be very helpful. Aware now that the withdrawal of funds can take a few days to process.

March 6, 2026
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Reply from GroupTogether

Hi Lisa
Thanks so much for the feedback. We can automatically send the card when there isn't a collection involved. If there is, like in this case, we need to wait for instructions about what to do with the funds. I'll have a look at the processing as banks take up to 2 working days to transfer funds.
Thanks
Ali + Julie

Rated 5 out of 5 stars

Brilliant service!!!

Brilliant service!!!
Great way to include everyone's wishes for that special occasion.
Will definitely be my go to for future events.

March 6, 2026
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Reply from GroupTogether

Hi John
thank you so so much!
Cheers
Ali + Julie

Rated 5 out of 5 stars

An Admin-Friendly Way to Celebrate the Team

I first heard about GroupTogether at IAAP’s Summit conference in Chicago last summer. It took a little while before I had the right occasion to test it out, but I’m very pleased with the results.

It was easy to set up an account, choose a card template, and invite coworkers to sign. I especially like the layout and overall look of the cards, and the fact that they print nicely if you want a physical copy.

February 27, 2026
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Reply from GroupTogether

Hi Debra
LOVE this! So excited that we met you in Chicago and that that you kept us in mind till now. So glad you liked it!!
Cheers
Ali + Julie + Amanda

Rated 3 out of 5 stars

Improvement needed

I didn't like that I received an Email from GroupTogether saying that the recipient has not opened the card when in fact that was not true and recipient had opened the card already.

March 3, 2026
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Reply from GroupTogether

Hi Corinna
I'm REALLY sorry about this. Our fault. We've fixed the glitch but really sorry that this would have given you a fright. I hope you'll give us another chance to prove ourselves.
Kindest regards
Ali + Julie

Rated 5 out of 5 stars

Makes life easier

Just makes card collection so much easier for employees. And is more dynamic with image and GIF options to include (helps those struggling with message writing).

February 25, 2026
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Reply from GroupTogether

Hi Amanda
So glad you're happy!
Ali + Julie

Rated 3 out of 5 stars

Love love love this platform but would…

Love love love this platform but would be great to be able to have the platform send the card to the recipient if choosing bank transfer option. Also would be great to have autosave when uploading new card cover. Two little kinks in an otherwise fantastic service that is our go to for digital cards

February 25, 2026
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Reply from GroupTogether

Hi Erietta
Good idea! Sometimes people want to give the card with the gift they're withdrawing the money to buy. Would it work to have the option when you withdraw to say " Send it to xxxx"? We'll also definitely save the new card cover.
Cheers
Ali + Julie

Rated 5 out of 5 stars

I was accurately notified of all…

I was accurately notified of all activities for our group card. I’ve used 2 other services and the intended recipients didn’t even receive the card without me sending it.

February 27, 2026
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Reply from GroupTogether

Hi Jackie
So delighted to hear that. Thank you so much!
Glad we could help.
Cheer
Ali + Julie

Rated 3 out of 5 stars

There is no scroll sidebar when looking…

There is no scroll sidebar when looking at the contributors. Very frustrating as you could look at the card to see the messages but that also sometimes doesn't load

February 27, 2026
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Reply from GroupTogether

Hi Fiona
That's so strange. I'm not sure what's happening but if you couldn't share a screenshot with us, we'd love to help. You can reach us via our live chat (with people, not bots) or at questions@grouptogether.com, whichever is easier.
Many thanks
Ali + Julie

Rated 5 out of 5 stars

So quick and easy

It was so quick and easy to make the card and send it out. I loved that people had the option of contributing to a gift. A couple of people wanted to contribute after I had closed it, and it was very easy to reopen it. I also liked the option of sending out a thank you to everyone who had signed the card.

February 27, 2026
GroupTogether logo

Reply from GroupTogether

Hi Siranda
I'm so glad it made it easier to organise your group to do something really nice. Love it!
Cheers
Ali + Julie

Rated 3 out of 5 stars

It was my first time to use group…

It was my first time to use group together. A couple of people had trouble putting in their messages. So I had to do it for them, which consumed my time. Then it was time to checkout and transfer the funds, it was very confusing as I didn't know if it has been confirmed that the funds have been transferred or not.

February 20, 2026
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Reply from GroupTogether

Hi Kentra
I'm so sorry there were difficulties. If you want help any time, we have a team in Sydney and in the US to help.
Kind regards
Ali + Julie

Rated 5 out of 5 stars

Straightforward

A lot of sleek templates to choose from. Once selected, the process was pretty straightforward. I was able to set this up in half an hour and distribute the link to coworkers in minutes. Card was delivered on time and a notification was sent when delivered. Really like the selection of emojis you can add to the comments. Very sleek.

February 20, 2026
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Reply from GroupTogether

YAY! Love being described as sleek! Thank you so so much
Ali + Julie

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