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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and reliable delivery service, noting that products arrive quickly, often next day, and are well-packaged. Many people appreciate the competitive pricing and the wide range of products available, finding exactly what they need. The overall service is consistently described as excellent, with many consumers highlighting the clear communication and ease of ordering. However, some customers experienced issues with delivery, including delayed parcels or items arriving damaged. A few people also mentioned concerns about hidden fees after price matching or high delivery charges for certain items. There were also isolated reports of product discrepancies or quality concerns.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast and speedy... See more

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the excellent... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and helpfulness.... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, competitive... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and the super-fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Top-tier service from Groworks! I ordered a range of essentials — Formulex (5L), Liquid Silicon, Clonex Pro Start, and Ecothrive Neutralise — and the entire experience was spot o... See more

Rated 5 out of 5 stars

Groworks online shop is very well laid out. The staff are friendly and knowledgeable. Very competitive prices, quick delivery, and they also run a reward scheme - you get points for every purchase, a... See more

Rated 5 out of 5 stars

First time I have used GroWorks, but I ordered two items in close succession. Website good, service was excellent. Kept in formed at every step during both orders and they arrived promptly 2 days late... See more

Rated 5 out of 5 stars

I have used this company a few times since learning of them. Easy to order and delivery is very fast normally arrives the next day. Customer service is very good as well, I had an issue with a bluelab... See more


Company details

  1. Hydroponics Equipment Supplier

Written by the company

The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

659 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy

Easy to order and i did click and collect order was ready withing a hour

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Quality

⭐⭐⭐⭐⭐ Outstanding Quality – BudBox Pro

I couldn’t be happier with the BudBox Pro. The build quality is absolutely top-tier and you can tell immediately that it’s made with premium materials. The fabric is incredibly thick, durable, and feels far more robust than other tents I’ve used before. It doesn’t feel flimsy at all — it’s clearly designed to last.

One of the things that really impressed me is how well the material blocks out light. The lining and outer fabric work perfectly together to create a completely sealed environment, which is exactly what you want from a high-quality tent. The stitching is also very solid and the zippers feel strong and smooth, adding to the overall premium feel.

Assembly was straightforward and once it’s set up, the whole structure feels very sturdy. The frame is strong and the material stretches perfectly across it without sagging.

Overall, the BudBox Pro stands out because of its amazing material quality and attention to detail. If you’re looking for a grow tent that’s built to last and performs exactly as it should, this is easily a 5-star product. Highly recommended.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from research to delivery!

Great experience ordering from Groworks. The website was clear and easy to navigate, with helpful product information that made choosing the right clip fans straightforward. My order arrived quickly, well packaged and exactly as described. The quality of the fans is excellent and they were very fairly priced compared with other suppliers. It’s refreshing to find a specialist retailer that combines good stock, competitive pricing and reliable delivery. I’d happily order from them again.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Used Groworks a few times now and have…

Used Groworks a few times now and have always received a first class service.
Great prices and a great range of products, I was looking for a grow light for my 2 x 2 tent and chose the optiglow 360, fits perfect great bit of kit.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

it come broken and im still waiting to…

it come broken and im still waiting to know when them will fix my order. this company that says it left in one peace not sorry for it being broken we will send you a new one out asap this was last week now and im still waiting to know when them will send bits not a full new one just replace the broken bits i said im worried about the clod if hidden cracks them said check them out fist. them know a few weeks down the line what i mean so i would never order from them again. now i was the boss send them a new one now say sorry and send a little something like flower seeds of something just cheap nice ones though. and you lot let this happen becos you whom read this and buy are not wise. them want to save money so do i i didnt pay with broken money or them would have said no love and light brothers and sister

January 23, 2026
Unprompted review

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