🌟🌟🌟🌟🌟 Top-tier service from Groworks! I ordered a range of essentials — Formulex (5L), Liquid Silicon, Clonex Pro Start, and Ecothrive Neutralise — and the entire experience was spot o... See more
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Company details
Written by the company
The UK's leading hydroponics and horticultural equipment supplier. Shop online or from one of our 6 stores.
Contact info
United Kingdom
- 03330449365
- info@groworks.co.uk
- groworks.co.uk
Replied to 58% of negative reviews
Typically replies within 1 month
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Really good company had my shipment…
Really good company had my shipment hear in few days cannot praise the guys enough highly recommend and great products 👍
A excellent service
Great customer service 5 stars
Item was ready and waiting for me to…
Item was ready and waiting for me to collect and the member of staff offered to help me load it in my car .
Good quality items as advertised quick…
Good quality items as advertised quick delivery ,I will use them.agsin A,+
Excellent service.
Excellent Experience
Had exactly what I wanted at a good price. Super fast delivery, especially surprising seeing as my order was just after New Years Day. Order was well packed, arrived intact and was just as described. Would use again.
Great products and a great service
Great products and a great service.
Emailed to see when to expect delivery and got a reply promptly. Well packaged and will be using again in the future.
Great site
Great product, Great price, will definitely be a returning customer
Good customer service.
I have used this company a few times since learning of them. Easy to order and delivery is very fast normally arrives the next day. Customer service is very good as well, I had an issue with a bluelabs PH pen which was not reading and was frozen on 7 which is unusual for blue labs products, after contacting them I returned the pen and a new one was sent out within a couple of days, thank you.
I like this company
I like this company. Best prices. So accessible these guys, they communicate throughout. If there’s anything not available they’ll contact you to discuss a replacement. 5 star
Highly recommend
Very good company fast reliable
Item was spot on but delivery was…
Item was spot on but delivery was nearly a week later than was supposed to have been here,I had a friend down the street who ordered stuff after I did and he got his before I did.
Be prepared to wait longer than advised for your order.
my order was in 3 parcels, 2 had been delivered within days and the third took a further 12 working days to be delivered. After calling them 3 times and each time I was told customer services would call back, no call came. The blame was placed on a "busy time of the year" and "DHL" having a back log. But the rest of the order was delivered in a timely manner, even a second order that was placed after was delivered quicker. No explanation given.

Reply from GroWorks
Good fast delivery just DHL are bad ATM in my area they drop the parcel on your door step take a picture and run with out even checking if anyone is in to take the parcel
Got everything I ordered at a good price and on time but DHL are not good big problem with couriers dropping in door step taking picture and running to there next drop regardless of anyone is there to take the delivery it even said to be signed for on the tracking so just be aware of this
firs time buyer
They have a great range of products and the most competitive prices. They're not local to me and still managed to beat all other providers. Ordering was as simple as you would expect and although delivery split between companies, this was expected and communicated as such.
Got what I needed in a fast time
Got what I needed in a fast time. Never had to wait long
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