Grubby Reviews 1,878

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the service provided, highlighting the delicious and nutritionally outstanding meals. Many appreciate the wide variety of choices, the freshness of ingredients, and the ease of preparation, which simplifies meal planning and reduces food waste. The customer service is frequently described as excellent, with prompt and helpful responses to any issues. However, some customers experienced issues with the delivery service, including delayed or canceled deliveries, and problems with ingredients being missing, spoiled, or damaged due to defrosted ice packs. A few reviewers also found some meals to be bland or overly salty, and occasionally encountered issues with the quality of certain ingredients.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the delicious and... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious and fresh ingredients,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the prompt and reliable delivery, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the team as lovely, helpful,... See more

Service

Reviewers highlight positive aspects of service, with many considering it the best they have used compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

We love grubby!

We are relatively new to trying grubby but have loved every meal so far. There is an amazing amount of choice and all of the recipes are well balanced and easy to follow. We have tried other meal kits and have found grubby to be far superior in quality in taste. We would definitely recommend!

March 28, 2026
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Reply from Grubby

Thanks for the review Hollie! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 4 out of 5 stars

The meals are easy to make and tasty

The meals are easy to make and very tasty. It's quite handy that each meal comes in its own bag. One drawback is that the produce (like spring onions) is often a bit past it.

March 28, 2026
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Reply from Grubby

Thanks for leaving us a review! So pleased that you're enjoying Grubby - and thanks for the feedback; we'll pass that along to our Operations Team :)

Rated 5 out of 5 stars

I am really impressed

I am really impressed. Interesting and tasty menu options Only criticism is the pasta and noodles are not available gluten-free

March 28, 2026
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Reply from Grubby

Thanks for the review Harvey! And for the feedback - we'll be passing this along to our chef team :)

Rated 5 out of 5 stars

Amazing!

Grubby really surprised me. The recipes are so good and easy to make!
I definitely recommend!!

March 28, 2026
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Great food and customer service

Tried most meal prep companies, and this is by far the tastiest/most interesting. We’re not vegan, but we weren’t satisfied with the quality of meat on other meal preps. The account is easy to manage, and customer service is fast and efficient.

March 30, 2026
Unprompted review
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Reply from Grubby

Thanks for the review William :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Grubby vegan food kits have been great

Grubby vegan food kits have been great. I’ve been using them for a few months and they have really impressed me. The quality of the produce is always top notch (unlike other brands of meal kits I have tried) the variety of recipes is phenomenal. The recipes are easy to follow and they even include playlists you can listen to while making them. Highly recommend even if you’re not vegan, they are so delicious.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Grubby meals are lovely

Grubby meals are lovely! We tried lots of recipe boxes but this has stayed with us for a while now.
Dishes are easy, nutritious and delicious!
Good for healthy eating, weight loss and workouts.
I would recommend

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

So so so so so good!

So so so so so good!
Unreal choice and better than most restaurants in London (I've been to A LOT).
Great low calorie meals when we are dieting and great indulgent meals too.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

I've used for over a year and saved do much!

I have used Grubby for myself and my husband for over a year now, it started when I was constantly throwing away food from supermarkets because food had gone off before I had chance to use itetc.
Grubby allows me to make a nutritional meal calorie control and delicious, without any waste at all, picking my menu gets more exciting every week and not the boring humdrum, the supermarket is the most dreary place with marketing that hooks you in on junk food, spending more than I should.
I have saved hundreds a month by subscribing and recommend the yearly delivery, on these well portioned meals it's unlikely I'll ever see the inside of a supermarket again for my food.
Well done Grubby love Amanda

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Tastes great and lots of variety

We appreciate the variety of options (especially soy free as we have allergies) and find the meals much tastier than the veggie/vegan options on other mainstream meal box services. We have also had almost no issues with box contents (a previous service we used had at least one ingredient missing in almost every box) and found customer service very easy to deal with on the one box that we've had an issue with.

March 26, 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words Marina! It’s wonderful to know you’re having such a great experience with us :)

Rated 2 out of 5 stars

I kept getting rotten veg

I kept getting rotten veg, one box missed an entire meal. It happened in every box. So disappointed.

February 23, 2026
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Reply from Grubby

Hi Rhea,

Thanks for taking the time to leave us a review - although I am very sorry to hear that you're experience has not been up to the usual Grubby standard.

A member of the team will be in touch by email so that we can look into this and make this right for you.

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Highly recommend

I've been using Grubby for over 2 years now. The meals are fantastic and easy to cook, there's no waste and have saved me money as I don't need to go shopping for my evening meals (having to buy more than I need due to portion sizes!) and have discovered some wonderful cuisine along the way. I try to get the 15 minute meals where possible so there is no excuse for not having home cooked food. The fact that everything is vegan is an absolute bonus!

March 25, 2026
Unprompted review
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Reply from Grubby

Hi Kerry! We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 4 out of 5 stars

Not bad!

Been happy with the taste of most recipes, first couple of boxes we're great but my 3rd box a couple of things were missing, one was a minor ingredient so not a problem but one was the main ingredient so had to replace it, I would like to see things separated in the recipe bag which says on the sticker to keep refrigerated but some things need to be taken out for example my penanag curry last night the curry paste was rock solid! We will continue with a couple more boxes but will be trying some other vegan recipe kits.

March 21, 2026
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Reply from Grubby

Hi Leon,

Thanks for taking the time to leave us a review - although we're sorry to hear that there have been a few issues with your latest order.

I can see that we've been in touch via email to resolve this, but don't hesitate to get back to us if you need any further help!

Best,
Team Grubby

Rated 5 out of 5 stars

Fantastic vegan food

The menu selection is always great, the food itself is delicious and delivery is reliable.

March 24, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

I love grubby

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictions (wheat), these guys are the best. With an easy way to select your food restrictions/preferences, and an amazing and dedicated team.. without mentioning the freshness of their ingredients, and easy to make menus, Grubby is part of our family now. Annnnd, try the brownie..

March 24, 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

A Game Changer for Vegan + T1D Living

These meal kits have genuinely changed my life.

As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so much easier. Having the carb information included is a huge bonus and takes a lot of the stress out of planning.

The portions are generous, the flavours are restaurant-quality, and it’s such a relief to take that mental load off when it comes to food.
I'm looking forward to the new options each week and having the opportunity to try new ingredients.

March 21, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 4 out of 5 stars

Nice meals

Nice meals, thought I'd cancelled and then the recipes they chose for me were not great, wondered if they send the most unpopular if you don't choose..anyway would use again, although found it difficult to freeze my account

February 8, 2026
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Reply from Grubby

Hi there,

Thanks for leaving us a review.

I'm glad to hear that you were satisfied overall, although sorry to hear that you found using our system a bit confusing - I can see that this has already been resolved with our team over email.

However don't hesitate to get back to us if we can be of further assistance.

Best,
Lily

Rated 5 out of 5 stars

Quick, Healthy, Delicious!

Grubby meals are fresh, flavourful, and super easy to cook. Perfect for quick, healthy dinners without the hassle.

March 18, 2026
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Wonderful plant based recipes

Simple ordering system, great recipes and beautiful ingredients. Every one we’ve tried has tasted fabulous.

March 17, 2026
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

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