Grubby Reviews 1,878

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the service provided, highlighting the delicious and nutritionally outstanding meals. Many appreciate the wide variety of choices, the freshness of ingredients, and the ease of preparation, which simplifies meal planning and reduces food waste. The customer service is frequently described as excellent, with prompt and helpful responses to any issues. However, some customers experienced issues with the delivery service, including delayed or canceled deliveries, and problems with ingredients being missing, spoiled, or damaged due to defrosted ice packs. A few reviewers also found some meals to be bland or overly salty, and occasionally encountered issues with the quality of certain ingredients.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the delicious and... See more

Quality

Customers had positive experiences with quality, consistently praising the delicious and fresh ingredients,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the prompt and reliable delivery, with... See more

Customer service

People report positive experiences with customer service. Many customers praise the team as lovely, helpful,... See more

Service

Reviewers highlight positive aspects of service, with many considering it the best they have used compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been enjoying grubby meals for over 5 years. Recipes are all good and mostly delicious. There is a huge choice each week (we get a pack of 3 meals each 2 weeks) The default meals one gets are a... See more

Company replied

Rated 5 out of 5 stars

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... See more

Company replied

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I love grubby. I’ve tried boxes from many different companies and now I found Grubby, which combines all the good bits, with an extra. The range of choices is great, and if you have dietary restrictio... See more

Company replied


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great food .

Great food . Great service and great ethos ! What’s not to love ❤️

March 14, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

The Best Vegan Recipe Box Ever

I have recently started using Grubby. The food and recipes are absolutely fantastic. The variety of recipes each week is excellent. I have used a lot of recipe box companies and this is so far the best.

February 15, 2026
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Grubby mealkits over 2 years

We’ve been getting Grubby mealkits 2-3 times per week for over two years. The meals are delicious and include a variation of vitamin and minerals from the different fruit and vegetables. Infrequently if there is a problem such as a missing ingredient in a meal, the friendly and professional staff are understanding and quick to provide a solution. A nice way to reduce meat intake in a tasty and sustainable way. Highly recommend.

March 15, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Absolutely love grubby boxes food is…

Absolutely love grubby boxes food is fresh, quality and tasty not mention big portion sizes.
Do not even want takeaways now the meals are beyond tasty and fresh absolutely cannot recommend this company enough.

March 12, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 1 out of 5 stars

I wanted to test out a different meal…

I wanted to test out a different meal prep service and came across grubby, though the website and the food shown look really nice, when I got my first weekly box and tried the first, wasn't impressed. I tried the Creamy 'Nduja Rigatoni', nothing creamy about it, tasted bland and peanutty. Tried Spicy Szechuan Noodles and there was honestly nothing spicy at all, had a lot of watery soup in it, had a few mouthfuls and threw it in the bin. Oh, and the olive oil that I was supposed to receive with my order...never received. I have the rest of the meals stored in the freezer but to be honest based on my taste experience with the two meals above, ill just throw them in the bin and cancelled subscription. Sorry

March 10, 2026
Unprompted review
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Reply from Grubby

Hi there Ernest,

Thanks for taking the time to leave us a review - although I'm sorry to hear that you've not had a good Grubby experience so far!

As a very small business we really rely on feedback so we know how and where we can improve. This certainly doesn't sound like a typical experience of our ready meals, and so we'd like to investigate this further.

I'll drop you an email now so please do look out for that, and then we'll also be able get that missed olive oil out to you too :)

Many thanks,
The Grubby Team

Rated 5 out of 5 stars

Delicious

Food is so good and delicious. can 't wait to try more, as so straightforward. definitely recommend.

March 6, 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 4 out of 5 stars

Nice meals

Nice meals, good quality. The bedt teady made meals I have ever purchased. Odd piece of large stalk in a couple, so one star knocked off. Would like a bigger range. I've tried every meal and just order the ones I like.

March 3, 2026
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Reply from Grubby

Hi Katie,

Thanks for leaving us a review - we are glad to hear that you're enjoying the ready meals :)

And I am pleased to announce that we're going to be releasing some new meals soon! So watch this space :)

Have a fab day!

Rated 5 out of 5 stars

The best vegetarian/vegan meal service around

We’ve tried a few vegetarian/vegan meal services and Grubby’s is by far the best. The most tasty meals and a really great range that makes it easy to pick meals that meet different dietary needs (e.g. low cal, high protein, etc). Definitely highly recommend!

March 6, 2026
Unprompted review
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 1 out of 5 stars

Order with care…

The only reason I left 1 Star is because you have to leave at least 1 Star. Firstly I have to say customer service is great from Grubby when you need to contact them however none should need to contact to complain about orders as regularly as I do. Basically if you order from them it’s hit and miss what condition and quality will arrive. Squashed or bad quality of ingredients, split ice packs the latter has been ongoing for over 18months
And though they are quick to give discounts and refunds they have totally missed the point. THIS SHOULD NOT BE THE NORMAL service I receive but few and far between. I honestly don’t know how long I can persist and anyone looking to order from them remember to always have back up meals ready for delivery day. This and more has been directly fed back to Grubby on numerous occasions and the apologies just keep coming.

March 5, 2026
Unprompted review
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Reply from Grubby

Hi there Phil,

Thank you for taking the time to leave us a review, and I'm sorry to hear that you've not had the best experience.

I know we’ve already been in touch at length via email, so I won't go into detail again, but I wanted to acknowledge your comments here.

And also to reiterate that we are committed to getting this right, and are consistently working to improve our packaging and delivery processes - so we do appreciate you giving us your feedback.

If there's anything we can help with, do drop us another message on email :)

Best,
The Grubby Team

Rated 5 out of 5 stars

We are loving Grubby

We are loving Grubby! I've tried 6 different recipes so far, every one was delicious and very different - super easy to follow - I would highly recommend. I can't wait for my next meal!

March 4, 2026
Unprompted review
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Reply from Grubby

Thanks for letting us know! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 5 out of 5 stars

Great recipes

I've had Grubby for a while now and absolutely love it. So easy to cook with loads left over.

March 2, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

Grubby are great at responding to…

Grubby are great at responding to queries - few and far between as they are - really quickly, with excellent responses. The quality of produce is generally very good, as are the recipes, and the customer service is a refreshing change from other meal kit providers.

March 2, 2026
Unprompted review
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Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Grubby has been life changing

Grubby has been life changing! My schedule is really busy so never have time to think about my meals but with Grubby I have been introduced to so many new foods and I look forward to dinner everyday! Feel really good and healthy and have peace of mind as I know exactly what is going into my meals! 100% recommend

January 31, 2026
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Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

We absolutely love Grubby!

We absolutely love Grubby. As a vegetarian and a flexitarian we wanted to eat more plant based meals and we were struggling to come up with interesting recipes. So we started getting the meal boxes and we really look forward to trying new exciting meals every week. If anyone says they think vegan food is boring, expensive or difficult to make - they obviously haven’t tried Grubby!

March 2, 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Gousto convert!

A vegan Gousto convert who is loving the recipe choices, ease and tastiness!! Feel like I’m eating proper good and yummy food, and feels good to be supporting a fully vegan company. A wee bit pricier but so far I think worth it.

March 2, 2026
Unprompted review
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Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

The meals are delicious and the recipes…

The meals are delicious and the recipes are easy to follow. There is a different selection of tasty recipes to choose from each week and all we've tried so far have been great.

March 2, 2026
Unprompted review
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Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :)

Rated 5 out of 5 stars

Amazing food and quick delivery

Amazing food and quick delivery. I am a massive fan. I would love to recommend this brand to anyone who cares about the world we live in ❤️

February 26, 2026
Unprompted review
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Reply from Grubby

We really appreciate the kind words Sharon! It’s wonderful to know you’re having such a great experience with us :)

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