Grundig UK Reviews 813

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Never ever buy Grundig ovens, we are on our second one,(the 1st being replaced under warranty) now this piece of crap is doing the same as the 1st, tripping out whole house electrics. Not a cheap ove... See more

Rated 5 out of 5 stars

After reporting a noise problem with our new washing m/c, 2 Engineers arrived promptly to investigate. Within minutes they had identified the problem- a reversed filter in the filling hose, so nothin... See more

Rated 5 out of 5 stars

The fridge freezer is just perfect, The interior has been skilfully designed to give maximum space. I particularly like the large pull out vegetable and fruit tray. Above that is a large area to st... See more

Rated 2 out of 5 stars

I had my 7700 washing machine for 3 years, it was quite noisy and washing never smelled fresh despite cleaning and using different detergent. It then packed in and stopped pumping. It was very difficu... See more

Company details

Written by the company

Grundig offers an array of beautifully designed freestanding and built-in home appliances, combining premium quality with innovative technology that also respects the planet.


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3.0

Average

TrustScore 3 out of 5

813 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect for me

I purchased a New dishwasher, looked around at the option available, i wanted something reliability simple but with a short 1 hour was as an option. This Grundig appliance is an excellent machine well built and works extremely well.

September 4, 2023
Rated 1 out of 5 stars

Big No No for Grundig

If You want to buy anything from Grundig, just DON'T. Our tumble dryer broke after a year from purchase, and it is unfixable apparently, as we are waiting for it to be fixed from far more than a month. Engineer came already 3 times, and all the time he is missing some part. After second visit he said he will put as on "urgent", and we were not "urgent" but "completely forgotten". If i would know what we will go through with this washing machine, i would never buy it, so lern on my mistakes and safe yourself lots of troubles.

January 2, 2024
Unprompted review
Grundig UK logo

Reply from Grundig UK

Dear Barbara Flaczyk
I am very sorry to read you are having issues with your tumble dryer. We would be keen to look into this for you, if you could please email reviews@beko.co.ukwith your details.

Kind Regards

C.N

Rated 5 out of 5 stars

The fridge freezer is just perfect

The fridge freezer is just perfect, The interior has been skilfully designed to give maximum space. I particularly like the large pull out vegetable and fruit tray. Above that is a large area to store meats, and above that the area for dairy products. The plastic containers appear nice and strong compared to other makers' products which appeared very flimsy.

December 30, 2023
Rated 5 out of 5 stars

Good Product.

Good product,Good Name(Grundig),Fridge Freezer delivered in allotted time frame and fitted professionally.So far(3 days) the product is working very well.

December 29, 2023
Rated 3 out of 5 stars

I purchased a Grundig Integrated Slimline Dishwasher

I purchased an integrated slimline dishwasher. It is a lovely machine apart from the door spring tension. I have had 2 Beko engineers advise me they have not had experience with a problem of this kind. Both times I was advised that the integrated door needs to be between 3.5 to 8 kg or 5 to 8 kg. My door is 3.5 kg which is a standard kitchen cupboard weight. The door only stays open at 6.5 kg. The spring is too tight and not adjustable. I am disappointed with the lack of service to remedy the problem.

September 15, 2023
Unprompted review
Grundig UK logo

Reply from Grundig UK

Dear Niek Wit

Thank you for taking the time to reach out and share your experience with us, first hand customer feedback is imperative to improve our services. I would really like to look into this for you, if you could please email reviews@beko.co.uk with your details. Please accept my apologies for the inconvenience caused.

Kind Regards
T.M

Rated 5 out of 5 stars

Excellent washing machine

Excellent washing machine - washes really well and the eco programme is my choice and is only 2 hours 38 mins - which is fast for such an energy friendly wash. Delighted with my machine and the fact it will help to stop plastics entering our oceans.

November 30, 2023
Rated 1 out of 5 stars

A complete disappointment in every way.

From the start, the dishwasher door would not stay open flat, so that I was unable to pull the lower rack out to load the dishes. Even if someone else held it down, it was a struggle to keep it level enough for any loading to be done. The Grundig engineer said it had not been fitted properly by the installers and refused to touch it. The installers, when they came back to look at it, said the hinges were faulty and advised me to ask for a refund. Grundig refused to accept that there was a fault and the call centre staff in South Africa were less than helpful, to put it mildly. In the end, because the product was still less than 30 days old, I was able to get a refund from the firm who supplied and installed it, but Grundig still refused to take responsibility. I have now bought an Indesit dishwasher. I wish I had chosen this reliable brand in the first place.

November 17, 2023
Grundig UK logo

Reply from Grundig UK

Dear Gerry (St Helens)

I am very sorry to read you are having issues with your Dishwasher. We would be keen to look into this for you, if you could please email reviews@beko.co.uk with your details.

Kind Regards
T.M

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