GSS Car Rental Reviews 8

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Rental Agency

Written by the company

We specialize in providing tourists with reliable and budget-friendly car rentals, from robust 4x4 SUVs for mountain adventures to affordable economy cars for seaside trips. Rent a car in Tbilisi, Batumi, or Kutaisi with us, and enjoy a hassle-free experience. Our multilingual team speaks English and Russian and is always ready to help you plan the perfect road trip. With 24/7 customer service, convenient pickup and drop-off at your preferred location, and a commitment to quality, we ensure your journey is seamless.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience!

I rented a fully equipped Toyota Land Cruiser with a rooftop tent from GSS Car Rental in Tbilisi for 15 days in May, and it was one of the best travel decisions I have ever made.

The vehicle gave me the freedom to explore some of the most remote and spectacular corners of both Georgia and Armenia. From mountain monasteries surrounded by 5,000-meter peaks to desert landscapes, remote villages, forgotten Soviet roads, and wild camping spots under the stars, this Land Cruiser took me everywhere safely and comfortably. Many of these places would have been simply impossible to reach with a regular vehicle.

What truly makes GSS Car Rental stand out, however, is the exceptional customer service. A special thank you goes to Zurab, the owner. From the very first day until the moment I returned the vehicle, he was always available, responsive, and genuinely willing to help. Whether I needed information about routes, local advice, or assistance during the trip, he was only a message away and always ready to support me. Knowing that someone so reliable had my back throughout a 4,000+ km adventure across two countries gave me enormous peace of mind.

The Land Cruiser was perfectly prepared for overlanding, the rooftop tent was comfortable and practical, and the entire rental process was professional, transparent, and stress-free.

This trip allowed me to experience Georgia and Armenia in the most authentic way possible: sleeping in breathtaking locations, meeting incredible local people, discovering hidden monasteries, crossing mountain passes, and reaching places far beyond the usual tourist routes. GSS Car Rental was not just a vehicle provider—they were an essential part of making this adventure possible.

I wholeheartedly recommend GSS Car Rental to anyone looking for a true overland experience in the Caucasus. If you’re dreaming of exploring Georgia and Armenia beyond the guidebooks, look no further.

Thank you, Zurab, for helping create memories that will stay with me for a lifetime. I will definitely return to Georgia, and when I do, I won’t even consider renting from anyone else.

Highly recommended – 5 stars are simply not enough!

May 11, 2026
Unprompted review
GSS Car Rental logo

Reply from GSS Car Rental

Dear Luca, thank you for this incredible review! A 4,000+ km overland trip through Georgia and Armenia, from mountain monasteries to desert landscapes and wild camping spots, is exactly the kind of adventure the Land Cruiser and rooftop tent are built for. We're so glad it delivered on every part of that journey.
It means a lot to hear that having reliable support throughout the trip gave you peace of mind. That's what we aim for with every customer.
Reviews like yours remind us why we put so much care into preparing the vehicles and staying available throughout each rental. We look forward to welcoming you back to Georgia, and when you return, we'll make sure the next adventure is just as good.
Warm regards,
GSS Car Rental Team

Rated 5 out of 5 stars

Customer focused service

Customer focused service, easy booking, and spotless cars. stress free experience highly recommend!

April 19, 2026
Unprompted review
GSS Car Rental logo

Reply from GSS Car Rental

Thank you, Dima, for sharing your experience on Trustpilot as well. We are glad to hear the booking process was easy and that you enjoyed a stress free rental with our cars. Your recommendation and support mean a lot to us. We look forward to welcoming you again on your next visit to Georgia.
GSS Car Rental Team

Rated 5 out of 5 stars

Rented an SUV from them

Rented an SUV from them. Great experience.

April 17, 2026
Unprompted review
GSS Car Rental logo

Reply from GSS Car Rental

Thank you, Ivan! We're happy you had a good experience with us. We hope to see you again next time you're in Georgia!
Warm regards,
GSS Car Rental Team

Rated 5 out of 5 stars

The best to rent a car from in Georgia

The best to rent a car from in Georgia. We rented a Jeep Cherokee for very cheap and fantastic condition. We got snowed in while in Kazbegi so had to leave the car behind and take cable car over the mountain. GSS didn’t have an issue with collecting it for a small fee. Had the best service from all of the team. They dropped off the car at midnight and came and collected the small fee themselves from our hotel for the Kazbegi trip. Do not go with the big international companies - go with GSS.

April 12, 2026
Unprompted review
GSS Car Rental logo

Reply from GSS Car Rental

What an adventure! Getting snowed in at Kazbegi is no small thing, and we're glad we could help sort it out smoothly. Collecting the fee was the least we could do in the circumstances.
Thank you for trusting us to handle an unexpected situation, and for this incredibly kind review. Reviews like yours remind us why we love what we do.
We hope to see you back in Georgia soon, and next time we wish you clear skies over the mountains!
Warm regards,
GSS Car Rental Team

Rated 5 out of 5 stars

GSS is highly recommended!

GSS is highly recommended!. Service and response from the first moment until we returned the vehicle. They were available for any question on WhatsApp and always answered quickly. They brought and collected the vehicle according to what we requested. Service at the highest level. The vehicle that was delivered, although not new, was in excellent condition, clean and comfortable. The payment and advance payment issues were also fair. In short, for anyone looking for a reliable company to rent an SUV in Georgia - GSS is definitely the recommended choice!

October 9, 2025
Unprompted review
GSS Car Rental logo

Reply from GSS Car Rental

Thank you so much for your wonderful feedback! 🌟
We’re truly happy to hear that you enjoyed your experience with GSS Car Rental — from the moment of booking until returning the car. Our team always strives to make every step of the rental process smooth, flexible, and worry-free, so it means a lot to know we succeeded.

We really appreciate your kind words about our communication and service — and we’re glad the vehicle met your expectations. We hope to welcome you back on your next trip to Georgia! 🚗🇬🇪

Warm regards,
The GSS Car Rental Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look