The Genetic Testing Laboratories Reviews 27

Absolutely pleased with the experience. The process was efficient and seamless. The report detailed the alleles tested. When I requested a correction for a misspelled name, the company promptly made the adjustment. The pricing is reasonable. I wholeheartedly endorse this company.

Have purchased several times from this company. Excellent customer service, sometimes throws a wee freebie in!! Guaranteed seedlings, and a reliable end result with brilliant yield 👌

Myself and my daughter were contacted and asked to go through a paternity test,(unimaginable)however my correspondence with this company was second to none,customer service was amazing,and handled this case with absolute respect.as it says a very difficult thing to be asked to do in the first place.Any email I sent was answered promptly and with fabulous understanding.so for what was not a very nice situation to be in I was put at ease by the team. I cannot thank them enough for a quick result.and keeping me informed. If anyone has to ever do such a thing I'd highly recommend this company

It's amazing they are fast and reliable I struggled a little getting into the app but they guided me they got the results back earlier then they told me which was great

Took a little while for samples to arrive back at lab (not their fault) & to get results but no complaints - great customer service throughout and helped get us get some much needed answers. Thank you!:)

It was qwick and reliable and always kept in touch and given me more hen enough information that I needed and really happy overall with this service

Giving test feedback within promised time frame and superbly clear sample collection guidelines.

Prompt, efficient service. Every enquiry was dealt with quickly. Tests arrived extremely quickly and detailed, easy to follow instructions included. Tests involved persons from different countries and this was handled effortlessly. Highly satisfied customer and would most definitely recommend.

Excellent company very fast service with very clear results and easy to understand.
Thank you again for your services

They are very professional and very responsive to emails.
They made mine 7 days earlier than what they promised.
Well impressed.
Thanks

Excellent service and really quick results. Would definitely recommend

I was very impressed how efficient this service was. The results came back much quicker than anticipated and customer service was excellent too.

Wanted to check if my twins were fraternal or identical. Excellent service. Received testing pack promptly and results were provided quickly. Thank you.

When we telephoned to check a couple of details we were the lady was very polite and helpful. We ordered online and the kits arrived at the two different addresses the next day. We received emails when each kit had been received back and again when they had been sent off to the lab for testing. On the email confirmation of the kits being sent for testing we were quoted a date and an hour time range when we would receive the results, which was 7 working days later. We actually received the results after 5 working days.
We received nothing but excellent service. Would recommend their services without any hesitation.

fantastic service from beginning to end, speedy aswell, kept fully informed all the way through, customer services were brilliant aswell

Excellent customer service, they could not have done enough for me and they were correct on gender!! I would definitely recommend!!

I was extremely happy with the service I received. The communication was very good and I was explained the process and correspondence was excellent throughout.
Thanks
Catriona

Having read all that was necessary from this companies literature, I proceeded to fill in their forms; which were easy to understand. The company E-mailed when they had received them, and told me the testing would start the next day: they further said that I could expect the results in my E-mail 1 week later. They duly arrived in the morning of the given date. The whole procedure was uncomplicated, and I would recommend them to any that asked for my advice on where to go for DNA testing..

Great fast results. Peace of mind with results which were very clear easy to understand. Painless medical process. Good telephone customer services department for enquiries. Just make sure you fill the blood sample tubes right to the top !

Fast and reliable service.
Brilliant customer service. I felt I could ring and ask questions anytime. Also brilliant email response.
Quick and easy service from doing the test to pick up. It was also handy to be able to track the package.
Results were easy to understand and were emailed to me before the recommended date.
A* service from this company and I couldn't have asked for better.