Absolutely pleased with the experience. The process was efficient and seamless. The report detailed the alleles tested. When I requested a correction for a misspelled name, the company promptly made t... See more
Company replied
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See what reviewers are saying
Great fast results. Peace of mind with results which were very clear easy to understand. Painless medical process. Good telephone customer services department for enquiries. Just make sure you fill t... See more
Company replied
When we telephoned to check a couple of details we were the lady was very polite and helpful. We ordered online and the kits arrived at the two different addresses the next day. We received emails wh... See more
Myself and my daughter were contacted and asked to go through a paternity test,(unimaginable)however my correspondence with this company was second to none,customer service was amazing,and handled thi... See more
Company replied
Company details
Written by the company
At Genetic Testing Laboratories (GTL) UK our aim is to help you find the answers you need to your parentage, relationship or health queries. But our service and commitment towards you doesn’t stop here. We make sure we consistently offer the very best service over and above our competition. GTL is all about accuracy, reliability and efficiency coupled by an excellent Customer Support Team offering their assistance to all our clients via email, phone or Live Chat.
Contact info
60 Lansdowne Place, BN3 1FG, Hove, United Kingdom
- 01273 748926
- info@gtldna.co.uk
- gtldna.co.uk
Excellent service and test quality
Very satisfied. Everything went fast and smoothly. The report showed the tested allelles. The company quickly corrected at my request a mispelled name. The price is competitive. I would highly recommend this company.
August 23, 2016
Unprompted review
Reply from The Genetic Testing Laboratories
Thank you for your review. We at GTLDNA greatly appreciate our clients' opinion on our service.
Getting the Truth
I had two separate Dna tests carried out by this company. I was suprised with the results. But it was great to know the truth. The company were professional at all times. And they are providing a valuable service to society. I would gladly return to this company for any future testing.
July 20, 2016
Unprompted review
Reply from The Genetic Testing Laboratories
Dear Client, thanks for your feedback. We're only too happy to hear about our clients' positive experiences with us. Best regards, Genetic Testing Laboratories
GTL dna
Excellent customer service at GTL. Found myself contacting customer service a number of times for help filling in forms and also to have the results explained to me. From beginning to end the process was fantastic and I was updated on my case via emails. Would recommend to everyone! Thank you GTL!!
October 11, 2015
Unprompted review
Reply from The Genetic Testing Laboratories
Thank you for your review. We at GTLDNA greatly appreciate our clients' opinion on our service.
The staff and service are really good
i love the way they work very hard/ fast and the staff are very caring and responsive/helpful
August 18, 2015
Unprompted review
Reply from The Genetic Testing Laboratories
Thank you for your feedback.
FIRST RATE SERVICE
GTL Testing was transparent, speedy, and delivered to their commitments on time professionally. My mind is now at rest.
December 2, 2014
Unprompted review
Reply from The Genetic Testing Laboratories
Thanks for your feedback! We're glad to have helped put your mind at rest and wish you all the best! Regards, GTL
Excellent fast and confidential service
Well worth the money, super fast and efficient. So good to be 100% sure of paternity, recommended
October 28, 2014
Unprompted review
Reply from The Genetic Testing Laboratories
Thank you so much for your kind comments towards our company We are happy that our service has met your expectations and that you have found it worthy of mention
Quick and easy process, speedy results
I ordered the kit online and received promptly. Once sent back an email is send to confirm their receipt. The results were were available earlier than the time limit given, brilliant service.
October 24, 2014
Unprompted review
Reply from The Genetic Testing Laboratories
Hi Michelle, thanks for your feedback. We're only too happy to hear about our clients' positive experiences with us. Best regards, The Customer Support Team
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