Guaranteed Car Buyers Reviews 

164
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the efficient and easy service, highlighting a smooth process from start to finish. Many people appreciate the friendly and helpful staff, including drivers and office personnel, who provide clear communication and support, making the selling process stress-free. Reviewers often report receiving the initial quoted price, with no hidden fees or haggling, and appreciate the quick, instant payment directly into their accounts, often before vehicle collection. This commitment to honoring agreed prices and efficient processing contributes to a highly recommended and trustworthy experience for consumers.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the quick, professional,... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that the price quoted was the... See more

Payment

Users describe positive interactions with payment, often highlighting that funds were transferred quickly and... See more

Customer service

People report positive experiences with customer service, highlighting the friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more

Rated 5 out of 5 stars

Working with Guaranteed Car Buyers was a fantastic experience. They gave me a fair price for my non-running car and made the entire process incredibly simple. Their communication was clear and eff... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more


Company details

  1. Motor Vehicle Dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(164)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy and simple to use

Don't expect the best price. But it's decent if you just want to get rid of a car that's sitting there doing nothing.

Tony was on the ball and the driver who came to pick up the car was nice an polite.

Does what it says. Fuss free money straight into the bank.

The timings I booked slipped slightly but they were very quick to keep me updated so can't complain.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call conversations. Couldn't fault this company. 👍👌

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend this company more

Couldn’t recommend this company more, I had an issue with my Peugeot 3008, timing belt snapped and completely broke the engine, car was a non runner, didn’t have the money to fix it so my wife found these and they couldn’t have been any better, paid for the car for a good price for a non runner, the money was sent to my account before they changed the ownership over for me, and then they came and collected it for me and took it away, made a stressful situation as stress free as they possibly could, absolutely fantastic company, professional, understanding, genuine, couldn’t recommend more!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Was a little skeptical about using the service at first, with how quickly it all was moving. But from initially getting in touch with them to agreeing a price and pick up of the car all within the day. I was very happy to have got it all sorted out as quickly as it was with the money in the bank.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, all done and dusted in a day.
Gentleman who collected the car was polite
And dealt professionally with the sale.
Would highly recommend.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service/communication. No hassle, gave me a deposit for the car, paid me full balance on collection before leaving. No change to original quote. Many thanks!

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really simple process

Really simple process, great communication, and crucially a better price than offered by others. Would recommended.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

I’d give ten stars but I’m unable too. Tony from start to finish was very professional. I provided a true statement of the state my bmw and they bought my car for the same estimate given. A great service! Thank you Tony! The woman that collected my car was recording and blowing kisses at it which I found strange. Hey ho lol

Michelle

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely spot on 👌🏻

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interaction took less than 60 seconds. Driver was really friendly. Communication from GCB was spot on start to finish.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

No mess, no fuss,

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred immediately. No mess, no fuss, very easy to complete, thanks guys

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Great communication from first contact until successful sale. Extremely courteous and honest. Very satisfied with outcome. Highly recommended.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Highly recommend GCB collected my car and given amount offered ,quick fast payment and car transfered ownership through DVLA all before the car was taken .. fantastic customer service throughout

August 11, 2025
Unprompted review

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