Guaranteed Car Buyers Reviews 

164
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the efficient and easy service, highlighting a smooth process from start to finish. Many people appreciate the friendly and helpful staff, including drivers and office personnel, who provide clear communication and support, making the selling process stress-free. Reviewers often report receiving the initial quoted price, with no hidden fees or haggling, and appreciate the quick, instant payment directly into their accounts, often before vehicle collection. This commitment to honoring agreed prices and efficient processing contributes to a highly recommended and trustworthy experience for consumers.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the quick, professional,... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that the price quoted was the... See more

Payment

Users describe positive interactions with payment, often highlighting that funds were transferred quickly and... See more

Customer service

People report positive experiences with customer service, highlighting the friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more

Rated 5 out of 5 stars

Working with Guaranteed Car Buyers was a fantastic experience. They gave me a fair price for my non-running car and made the entire process incredibly simple. Their communication was clear and eff... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more


Company details

  1. Motor Vehicle Dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(164)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very fair competitive price offered for my car. No quibbling on offer when collected and and quick efficient service with friendly explanation of the process throughout. Thanks again. Would recommend.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Working with Guaranteed Car Buyers was…

Working with Guaranteed Car Buyers was a fantastic experience. They gave me a fair price for my non-running car and made the entire process incredibly simple. Their communication was clear and efficient from the start, so I always knew what was happening.

Tony was especially helpful. He walked me through everything and made sure I felt comfortable, which was a huge relief since 1 didn't know what I was doing. The colection and payment were both quick and convenient, just as they promised. I highly recommend Garuante Car Buyers to anyone looking to sell a vehicle without the usual hassle.

Thank you Guaranteed Car Buyers for all your

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service from…

Excellent and efficient service from start to finish.
The customer service team was quick to respond, and the car was collected the very next day after confirmation. Everyone we dealt with — from the support team to the collection driver — was incredibly friendly, professional, and efficient. A smooth and hassle-free experience all around.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hi, nice doing business with you, I apologise if I may had sounded rude on the phone, I kind of doubted myself if I had clicked 'runner' by accident... they were very kind and patient on the phone, whole process went smooth, thank you.

June 1, 2025
Unprompted review
Rated 4 out of 5 stars

Very efficient

Very efficient. Good comms and keep to the agreed time.
They knocked money off at pick up though, so i wasn't happy. And to be fair in hindsight, I wish I'd repaired the car.
So not a great deal for me, but I chose this route, and they did their part well.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I successfully sold my non-running car, and I couldn’t be more satisfied with the process. From start to finish, the service I received was exceptional. The team was incredibly professional and straightforward, making the entire transaction seamless. They offered a fair price for the vehicle, which I felt was reasonable given its condition. I’m genuinely happy with the outcome and feel confident that I made the right decision. Overall, it was a hassle-free experience, and I’m pleased with how everything turned out

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

A great service provided by Guaranteed…

A great service provided by Guaranteed Car Buyers. Communication was quick as soon as I submitted my enquiry, I had an email from Guaranteed Car Buyers with a sensible offer for my beloved Audi Q5. The process was smooth from start to finish. A professional and friendly company to deal with. Tony was very helpful, no pressure and no haggling. I got the offer I intially received and the money was in my account within 15 minutes of the Driver coming to pick the car up. Overall a positive experience and I would recommend using this company if anyone is thinking of selling their car, even a non runner.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience, no haggling - they honoured the price agreed beforehand. Tony and the driver were friendly and easy to deal with. The only small grievance I had was that the driver rescheduled the agreed meeting time at late notice, but had no issues besides that.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Car collect the same day

Car collect the same day, very friendly guys and paid me exactly what was agreed over the phone after sharing a few pictures and a quick video. Payment was within minutes too. Would use again if I had another car to sell. Thanks

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

The guys at GCB were very swift and…

The guys at GCB were very swift and helpful. Both the driver who came to collect the car and the person I talked to on the phone were both very respectful and helpful. I would highly recommend them to anyone looking to sell a car they no longer want or need.

April 28, 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Easy to deal with. There was a slight bit of bartering on the sale price, but wasn't a million miles away from the agreed price given on the initial email. Very easy process once price agreed.

April 20, 2025
Unprompted review

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