Guarantor Insure Reviews 

110
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My grandson needed a guarantor for his uni accomodation..I readily agreed knowing that guarantor insure could cover me for my liabilities . When I got stuck filling in the form help was always on han... See more

Company replied

Rated 5 out of 5 stars

We were advised to take out guarantor insurance as our son has taken out a joint & several liability tenancy in a 6 person uni house share. My husband spoke to staff who were v helpful answering all o... See more

Company replied

Rated 5 out of 5 stars

Excellent advice both online and on the phone. This is a fantastic and unique insurance policy which has given me peace of mind as I’m basically now responsible for 3 students’ rent and repairs to the... See more

Company replied

Rated 5 out of 5 stars

An easy process to follow to take out the policy and like many others we are hoping it won't be used. We did a lot of research into how we could protect ourselves when our daughter approached us to be... See more

Company replied

Company details

  1. Liability Insurance Company
  2. Renter's Insurance Agency
  3. Student Insurance Company

Written by the company

Protection and peace of mind for student tenancy guarantors who are joint and severally liable for the tenancy


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy

Very straightforward to set up. Like most insurance I hope never to need to use it but the value in insurance is ease of claim not ease of setup.

January 4, 2023
Rated 5 out of 5 stars

Excellent advice both online and on the…

Excellent advice both online and on the phone. This is a fantastic and unique insurance policy which has given me peace of mind as I’m basically now responsible for 3 students’ rent and repairs to their accommodation (in London) if something goes awry!! Nobody should act guarantor without this protection and sadly people do not realise how much risk they are taking on. For £140 it is a huge safety net!

November 11, 2022
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Reply from Guarantor Insure

Hi Carolina, thank you very much for your review!

Rated 5 out of 5 stars

Quick & easy process

September 18, 2022
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Reply from Guarantor Insure

Hi, thanks for leaving us a review and glad the process of taking out cover was simple.

Rated 5 out of 5 stars

So pleased to find out about this…

So pleased to find out about this company. Feel reassured that we have an insurance policy in place to support us as Guarantor's; a responsibility with surprisingly little information or support available.

September 2, 2022
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Reply from Guarantor Insure

Hi Christopher, thanks for leaving us a review and delighted that we have been able to some peace of mind.

Rated 5 out of 5 stars

Insurance policy

Very helpful when I made a mistake in the online form. Would recommend.

August 26, 2022
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Reply from Guarantor Insure

Hi Ian, it happens quite a lot and we are happy to help where we can. Thanks for your review.

Rated 5 out of 5 stars

Only just taken out the insurance and…

Only just taken out the insurance and so I can't speak for that (and hopefully won't ever have to use it) but the process was quick and easy and they were very helpful when answering the few questions I had regarding it.

July 29, 2022
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Reply from Guarantor Insure

Hi Mark, glad we have been able to help and thanks for your review.

Rated 5 out of 5 stars

Informative and easy to take out

An easy process to follow to take out the policy and like many others we are hoping it won't be used. We did a lot of research into how we could protect ourselves when our daughter approached us to be her guarantor. After taking legal advice we were pointed in the direction of guarantor insure and asked many questions before deciding it was the best way forward for our peace of mind. Thank you to Tim for always getting back to us with the answers to our questions now we have entered the world of student rentals!

July 6, 2022
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Reply from Guarantor Insure

Hi, pleased that we have been able to help and thank you for your review.

Rated 4 out of 5 stars

I recently bought this insurance

I recently bought this insurance. Easy and smooth process. Naturally, haven't made a claim yet so don't know how the company would perform in an unfortunate case of actually needing their help.

June 13, 2022
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Reply from Guarantor Insure

Hi Johanna, thank you for taking the time to leave a review and glad the process was simple.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. I’ve used them two years running now.

I’ve never had to claim so cannot really pass comment on that side of things, which is probably the most important to be fair, but the cover documents came through instantly and I could proceed with my sons rental.

April 30, 2022
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Reply from Guarantor Insure

Hi Richard, thanks for leaving us a review and thanks for coming back!

Rated 5 out of 5 stars

Simple process to purchase and friendly…

Simple process to purchase and friendly advice given. Not had cause to put it to the test - and hopefully that will remain the case!
Recommend for peace of mind.

February 8, 2022
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Reply from Guarantor Insure

Hi, glad that we could help and thank you for leaving a review.

Rated 4 out of 5 stars

Couldn't complete online so gave the…

Couldn't complete online so gave the quote reference and finished the order on the phone. Fairly lengthy process but pleasant advisor.
All completed to my satisfaction.

February 5, 2022
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Reply from Guarantor Insure

Hi Maria,Thanks for leaving us a review and glad that it all worked out.

Rated 5 out of 5 stars

Spoke to Tim and found him very helpful…

Spoke to Tim and found him very helpful and sincere. Easy process online for peace of mind. I highly recommend.

January 29, 2022
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Reply from Guarantor Insure

Hi, pleasure speaking with you, really glad we have been able to help and thank you for leaving your review.

Rated 4 out of 5 stars

Easy application process

Everything was easy except you don't know what info will be required until you start the application, then have to stop to contact student for ID number etc. I guess the proof in the overall rating is something we never hope to find out!

January 27, 2022
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Reply from Guarantor Insure

Hi Ian, thanks for leaving a review and I take your point about the information required. We have tried to keep it as simple and relevant as we can but I agree that it would be useful to know in advance what is needed, we will look to get this addressed.

Rated 3 out of 5 stars

Quick and easy to sort out online but I…

Quick and easy to sort out online but I sent a message querying something on the policy and I'm still waiting for a reply.

September 27, 2021
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Reply from Guarantor Insure

Hi, thank you for taking the time to leave a review, especially as it seems we haven't delivered the level of service we should have done. If you wouldn't mind forwarding details of your query to hello@guarantorinsure.co.uk I will get this looked into for you.

Rated 5 out of 5 stars

Hopefully I will never have to use the…

Hopefully I will never have to use the policy. Easy and straight forward and gives you peace of mind, especially when it's only a week in and the girls are already at loggerheads. Hopefully teething problems. Thank-you for making this so straightforward though.

September 18, 2021
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Reply from Guarantor Insure

Hi, delighted that you found the process straightforward and thanks for leaving a review. Hoping everything settles down soon!

Rated 4 out of 5 stars

Easy enough to set up

Easy enough to set up. Fair enough price. Can't give 5 stars as only used half the service. If a claim is made and that is sufficiently efficient and quick to sort then can upgrade to 5 stars

September 11, 2021
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Reply from Guarantor Insure

Hi Gordon, thanks for leaving us a very fair review.

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