Guardio Reviews 11,693

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making their online experience feel much safer, effectively protecting them from malicious websites, suspicious activity, and potential scams. Many appreciate the ease of use and the efficiency of the app and website, highlighting how it quickly identifies and blocks dangerous sites and calls, providing a strong sense of security. However, some customers also noted occasional issues with the app, such as it freezing or stopping altogether, and a few found the amount of information required overwhelming. There were also instances where the product interrupted their activities, and some felt it should operate more in the background.

What people talk about most

Website

Clients share positive opinions on website protection. Many customers appreciate how the service effectively... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use,... See more

Service

People report positive experiences with service. Customers appreciate the excellent and efficient service,... See more

Product

Consumers generally find the product to be positive, with many expressing satisfaction with its protection... See more

Application

Users describe positive interactions with the app. Many customers express satisfaction, highlighting its... See more

Based on these reviews

Rated 4 out of 5 stars

Guardio has flagged many suspicious sitescand influx of suspect emails. I know this company does more but I am an old woman challanged by the use of computers , consequently I am hacked and taken adva... See more

Company replied

Rated 5 out of 5 stars

Guardio has made my online experience feel so much safer! There have been several instances where I have been alerted to malicious websites and notified of suspicious activity! Thanks to Guardio for s... See more

Company replied

Rated 5 out of 5 stars

I am really pleased that when I try to go to a site that is potentially a scam, Guardio kicks me back out. No matter how many times I try to go to that potential scam site it will continue kicking me... See more

Company replied

Rated 5 out of 5 stars

Trustworthy. I accidentally paid £90 for a year to which i was met with quick and efficient responses with patience and then a refund. Also i didnt know how to cancel my subscription and i was g... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Guardio is great

Guardio is great. I don’t have to worry now. I know I have GUARDIO to watch out for me.

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Charlotte,

Thank you — that means a lot to hear!

We’re really glad Guardio gives you more peace of mind and helps take the worry off your shoulders. That’s exactly what we’re here for.

We appreciate your trust and will keep working to stay one step ahead for you.

Rated 5 out of 5 stars

You are guardian angels thank you for…

You are guardian angels thank you for your assistance thank you

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Robert, we really appreciate this. Being there for you when it matters and helping you stay protected is exactly what Guardio is here for, along with that peace of mind every day!

Rated 5 out of 5 stars

Helps me to keep my data secured

Helps me to keep my data secured. Found websites that I had forgotten and passwords that hadn't been updated in sometime. Now I feel a lot more secured.

April 17, 2026
Unprompted review
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Reply from Guardio

Zephyr, we’re so glad you’re finding those insights helpful. Staying on top of older accounts and passwords is a big step toward stronger protection and lasting peace of mind!

Rated 5 out of 5 stars

Everything that was promised is…

Everything that was promised is happening!

April 1, 2026
Unprompted review
Guardio logo

Reply from Guardio

We love hearing that. Delivering on what we promise and keeping you protected is exactly what Guardio is all about, along with that peace of mind every day!

Rated 1 out of 5 stars

I am charged 7.99 every month and tried…

I am charged 7.99 every month and tried and paid to cancel and still charged.
When I run scan it doesn't recognize me.
Been charged foe months and months

April 14, 2026
Unprompted review
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Reply from Guardio

Alice, we’re really sorry for this frustrating experience. Charging after cancellation does not align with how Guardio operates, and we want to get this fixed right away. Please contact support@guard.io so we can review your account, stop any ongoing charges, and make this right.

Rated 5 out of 5 stars

I LOVE THE FAST RESONSE FROM GUARDIO…

I LOVE THE FAST RESONSE FROM GUARDIO , AND THE POSSIABLE TRUSTFUL HELP I RECIEVE VERY QUICKLY I TRULY APPRIECATE ALL THAT , THANK YALL AGAIN !

April 19, 2026
Unprompted review
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Reply from Guardio

Don, we really appreciate this. Fast, helpful support is a big part of what we do, and we’re glad you’re feeling that along with the protection and peace of mind!

Rated 5 out of 5 stars

I like that it warns if a website is…

I like that it warns if a website is unsafe.

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Edith, we’re so glad those warnings are helping you stay safe. That kind of real-time protection is exactly what Guardio is here to provide every day!

Rated 5 out of 5 stars

This review is annoying.

Guardio has helped

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Kent, we appreciate you sharing this. We’re glad Guardio has been helpful and working in the background to keep you protected.

Rated 5 out of 5 stars

Greatful protection

I’m greatful having GUARDIO in my corner keeping me safe from unwanted sites!

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Ronald, we’re so glad to be in your corner. Keeping you safe from risky sites and giving you that peace of mind is exactly what Guardio is here for!

Rated 3 out of 5 stars

This company is not what I expected

This company is not what I expected. They could have done better with the links I went to.

April 21, 2025
Guardio logo

Reply from Guardio

Michael, we appreciate your feedback. Guardio is designed to flag and stop risky sites in real time, but we’d like to understand what you encountered. Please reach out to support@guard.io so we can review those links and help improve your experience.

Rated 5 out of 5 stars

I like it when I'm going into something…

I like it when I'm looking into something that is FAKE and they put up a stop sign ."..no no..." to block me...thanks Guardio!!
Sharon, Oklahoma

April 8, 2026
Unprompted review
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Reply from Guardio

Sharon, we love hearing that. Stepping in with those clear warnings before you enter something risky is exactly what Guardio is designed to do, helping keep you safe and giving you peace of mind!

Rated 4 out of 5 stars

Good but not quite discerning enough

Good but not quite discerning enough

July 19, 2025
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Reply from Guardio

Linda, thank you for sharing this. Guardio is designed to flag potential risks early, and we’re always refining how we detect and present those alerts. If you’ve noticed something specific, please reach out to support@guard.io so we can take a closer look and improve your experience.

Rated 5 out of 5 stars

Guardio is on top of it.

Guardio is on top of it, keeping my information safe. I love how easy it is to keep track of everything.

April 19, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Sarah,

So glad to hear this! Making online safety clear, simple, and effective is our mission.

Thanks for trusting Guardio to keep your information safe — we’re always here for you.

Rated 5 out of 5 stars

Gaurdio is a great tool for keeping me protected

Gaurdio is a great tool for keeping my email protected. I'd love to see them do the same thing for my phone. They're always flagging fraudulent emails and securing the apps that I use.

January 1, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Darin,

Thanks for your feedback — we really appreciate it. We’re glad to hear Guardio is helping protect your email and flag fraudulent messages effectively.

Just a note that Guardio also helps protect your phone, keeping you safe from mobile threats as well.

Thanks again for trusting Guardio to keep you safe online!

Rated 5 out of 5 stars

Taylor at Guardio was great

I was having trouble accessing Guardio on both my laptop and phone. Thanks to Taylor now I have access to both. Everyone needs to use Guardio,it prevents alot of headaches by warning you of activities that can harm you.It helps to keep you safe online.

April 18, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi Debbie,

We really appreciate you taking the time to share this.

We’re glad Taylor was able to resolve the access issue quickly across your laptop and phone. It’s wonderful to hear Guardio is helping you stay protected and making your online experience safer and easier.

Thank you for your recommendation and trust!

Rated 1 out of 5 stars

No ad blocker for the app when using…

No ad blocker for the app when using the app. Ads show up after each task is completed. I asked months ago for an update with an ad blocker for the app. Haven't seen it happen yet!!!!
I hardly ever use the app anymore due to the ads after each task is completed.

February 2, 2026
Unprompted review
Guardio logo

Reply from Guardio

We understand how frustrating that can feel. Guardio focuses on blocking malicious ads, scams, and unsafe content rather than all ads. If you’re seeing frequent interruptions, please contact support@guard.io so we can review what’s appearing and help improve your experience.

Rated 5 out of 5 stars

Really easy to use

Really easy to use. Works well. TJF

April 1, 2026
Unprompted review
Guardio logo

Reply from Guardio

Hi there,

Thanks so much for your feedback! We’re glad to hear you find Guardio easy to use and that it’s working well for you.

Rated 4 out of 5 stars

Guardio does call attention to sites…

Guardio does call attention to sites that I should not access. I do appreciate the warning.

April 17, 2026
Unprompted review
Guardio logo

Reply from Guardio

Kathleen, we’re so glad you’re finding those warnings helpful. Calling attention to risky sites before you enter them is exactly what Guardio is here to do, helping keep you safe and giving you peace of mind!

Rated 5 out of 5 stars

Slow pace and comprehensive.

Slow pace and comprehensive.

June 20, 2025
Guardio logo

Reply from Guardio

Hi Frank,

Thank you for your feedback! We’re glad to hear you find the experience comprehensive — that’s exactly what we aim for.

We also appreciate your note on the pace as we continue working to improve the overall experience.

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