Guardio Reviews 11,694

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making their online experience feel much safer, effectively protecting them from malicious websites, suspicious activity, and potential scams. Many appreciate the ease of use and the efficiency of the app and website, highlighting how it quickly identifies and blocks dangerous sites and calls, providing a strong sense of security. However, some customers also noted occasional issues with the app, such as it freezing or stopping altogether, and a few found the amount of information required overwhelming. There were also instances where the product interrupted their activities, and some felt it should operate more in the background.

What people talk about most

Website

Clients share positive opinions on website protection. Many customers appreciate how the service effectively... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use,... See more

Service

People report positive experiences with service. Customers appreciate the excellent and efficient service,... See more

Product

Consumers generally find the product to be positive, with many expressing satisfaction with its protection... See more

Application

Users describe positive interactions with the app. Many customers express satisfaction, highlighting its... See more

Based on these reviews

Rated 4 out of 5 stars

Guardio has flagged many suspicious sitescand influx of suspect emails. I know this company does more but I am an old woman challanged by the use of computers , consequently I am hacked and taken adva... See more

Company replied

Rated 5 out of 5 stars

Guardio has made my online experience feel so much safer! There have been several instances where I have been alerted to malicious websites and notified of suspicious activity! Thanks to Guardio for s... See more

Company replied

Rated 5 out of 5 stars

I am really pleased that when I try to go to a site that is potentially a scam, Guardio kicks me back out. No matter how many times I try to go to that potential scam site it will continue kicking me... See more

Company replied

Rated 5 out of 5 stars

Trustworthy. I accidentally paid £90 for a year to which i was met with quick and efficient responses with patience and then a refund. Also i didnt know how to cancel my subscription and i was g... See more

Company replied


Company details

  1. Computer Security Service

About Guardio

Written by the company

Guardio is built to protect the way people live online and keeps you safe from scams, phishing, identity theft, and more.

With real-time alerts, proactive monitoring, and cross-device coverage, it secures your devices, accounts, and personal information without slowing you down.

Guardio detects threats early and helps stop them before they cause harm. Whether you’re browsing, banking, or texting, it runs quietly in the background, providing visibility, guidance, and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Slow pace and comprehensive.

Slow pace and comprehensive.

June 20, 2025
Guardio logo

Reply from Guardio

Hi Frank,

Thank you for your feedback! We’re glad to hear you find the experience comprehensive — that’s exactly what we aim for.

We also appreciate your note on the pace as we continue working to improve the overall experience.

Rated 1 out of 5 stars

Im very upset… i did a trial but i…

Im very upset… i did a trial but i cancelled it the same day… well it didn’t cancel and i was charged… i was charged for a …year subscription… by the time i found out it was about 20 days and i cancelled again… they will not give me my money back i understand that they would charge for a month but not a year

April 18, 2026
Unprompted review
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Reply from Guardio

Dawn, we’re really sorry for this experience, that’s not how things should work. Charging after a same day cancellation does not align with our policies. Please contact support@guard.io so we can review your case and work to make this right as quickly as possible.

Rated 5 out of 5 stars

They are the best been helping alote

They are the best been helping alote , best one out there....

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Aquilla,

We really appreciate this! It’s great to hear we’ve been helpful and that you consider us one of the best out there.

Thanks for your support — it means a lot to the team!

Rated 5 out of 5 stars

My experience was excellent!

My experience was excellent!
Guardio really came through for me. Many thanks to Taylor and the supervisor for all your help.
Very happy client.
Thank you

April 14, 2026
Unprompted review
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Reply from Guardio

Hi Robert,

Thank you so much for your kind words! We’re really glad to hear you had an excellent experience and that Guardio came through for you.

We’ll make sure Taylor and the supervisor see your appreciation. We truly value your feedback and are happy to have you with us.

Rated 5 out of 5 stars

Anytime I have a question 🙋‍♀️ the folks…

Anytime I have a question 🙋‍♀️ the folks are
Easy to speak 🗣️ too An i’m not used to the iPhone as much as I was with the android so I’m still learning how to use this phone, but she answered my questions perfectly and she asked me if I would be kind enough to take the trust pilot and I said yes, they would every time I’ve called or texted you guys you guys have always answered everything and everything

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Barb,

Thank you so much for your kind words! We’re really glad to hear our team has been helpful and easy to talk to, and that your questions were answered clearly.

We’re also happy we could support you while you’re getting used to your iPhone. We truly appreciate your trust and your feedback — it means a lot to us.

Rated 5 out of 5 stars

I tried phone protections in the past…

I tried phone protections in the past then I discovered Guardio on social media ads. I settled on Guardio and didn’t look what I had and to what I could have had. I was hacked four times prior to Guardio.

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Michael,

Thank you for sharing your experience. We’re really sorry to hear about the challenges you went through before Guardio, but we’re glad you found us and feel more protected now!

It means a lot that you chose Guardio, and we’re here to help keep your devices safer moving forward.

Rated 5 out of 5 stars

I'm a senior and RELY on my Guardio!

I'm a senior and don't completely understand all the ins and outs of all the amazing new technology. But I have trust in Guardio and feel like they're protecting me. Thank You Guardio.

April 18, 2026
Unprompted review
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Reply from Guardio

Hi M.J.,

Thank you so much for your kind words. We’re really glad to hear you feel safe and supported with Guardio.

You don’t need to understand all the technology for us to help protect you — that’s exactly what we’re here for! We truly appreciate your trust.

Rated 5 out of 5 stars

safty

Love the process with them getting rid of spam and the security

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Joyce,

Thank you so much for your feedback! We’re really glad to hear you’re enjoying the process and that Guardio is helping with spam and security. We appreciate your support!

Rated 5 out of 5 stars

Guardio is THE BEST!

Guardio is THE BEST!
I hesitated to try this because I had never heard about it before and it's been out there about fake sites, apps, etc that look like the real thing.
So I went into my browser and looked up about it and I also read the reviews before deciding to add it to my phone. I'm so happy that I made the investment!
Guardio has blocked and reported to me suspicious and scam emails. It also has checked, verified and secured numerous websites I have visited in the past while also letting me know what information they are keeping about me.
I am SO pleased with this protection it's beyond words!
Being a senior citizen who looks up A LOT of stuff online and visits even more websites, click bait gets me every time, I appreciate having Guardio in my corner to protect me from malicious or fake websites and emails.
You won't make a mistake getting Guardio for your mobile devices either!

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Cheryl,

Thank you so much for your thoughtful review! We’re really glad you took the time to research Guardio and feel confident in your decision to use it.

It means a lot to hear that it’s helping you stay protected from scam emails and suspicious websites, especially with how much you use the internet. We’re honored to have your trust and truly appreciate your recommendation.

Rated 5 out of 5 stars

Great customer service very helpful

Great customer service very helpful

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Kathy,

Thank you so much for your feedback! We’re really glad to hear you found our customer service helpful. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Fantastic service informing me quickly

Fantastic service informing me quickly.

Responding very well.

Good service.

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Stephen,

Thank you so much for your feedback! We’re really glad to hear you found the service fast, responsive, and helpful. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Guardio is always there to protect me…

Guardio is always there to protect me as and when needed. Any scam websites that try getting a victim to download dangerous exe’s such as screenconnect which is a dangerous RAT that shouldn’t be allowed to exist. Also websites that are not genuine but look genuine are also found by Guardio and blocked from being accessed. When downloading a file on the internet, such as an exe and Guardio suspects it to be malicious it blocks the file and the download from getting onto your PC. Guardio customer support is absolutely brilliant. If you need them for any reason you are replied to by email in seconds and if needed a further email response. Guardio is well worth the subscription and i’ll be with them for many years to come. Thankyou Guardio.

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Andrew,

Thank you so much for your detailed and thoughtful review! We’re really glad to hear Guardio is helping you stay protected by blocking suspicious sites and downloads, and that you feel confident browsing safely.

It’s also wonderful to hear you’ve had a great experience with our support team — we truly appreciate your kind words. Thank you for your trust and continued support.

Rated 5 out of 5 stars

The warning that guardio app gives you…

The warning that guardio app gives you of potential harmful emails and web sites is very helpful

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Philip,

Thank you for your feedback! We’re really glad to hear you find Guardio’s warnings about harmful emails and websites helpful. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Excellent app

They stop the problem before it becomes a problem.

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Gregory,

Thank you for your feedback! We’re really glad to hear Guardio is helping stop issues before they become problems. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Grateful that i have Guardio

Guardio has caught many of my emails that was scams email and text messages i thank guardio so much for having my back without Guardio I would probably be in a lot of trouble

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Theresa,

Thank you so much for your kind words! We’re really glad to hear Guardio has been able to catch scam emails and text messages and help keep you protected.

We truly appreciate your trust in us, and we’re happy to have your back.

Rated 5 out of 5 stars

Excellent service and fast service

Excellent service and fast service

April 18, 2026
Unprompted review
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Reply from Guardio

Hi Randolph,

Thank you so much for your feedback! We’re really glad to hear you experienced excellent and fast service. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

To stop the spam calls and scams.

So far, I have not gotten any Spam calls, which is great. So far?
I think doing a great job of detecting any unusual or detecting. In the scams, oh my phone, especially with my email. Thank you.

April 1, 2026
Unprompted review
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Reply from Guardio

Hi Tracy,

Thank you so much for your feedback! We’re glad to hear you’re experiencing fewer spam calls and that Guardio is helping detect and block suspicious activity on your phone and email.

We really appreciate you sharing your experience!

Rated 5 out of 5 stars

They have caught so many hacks/spams…

They have caught so many hacks/spams and messages of people trying to get my identity. They are wonderful.

April 18, 2026
Unprompted review
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Reply from Guardio

Laura, we’re so glad Guardio is catching those threats for you. That kind of protection and awareness is exactly what helps keep your identity safe and gives you peace of mind every day!

Rated 5 out of 5 stars

These days it is best not to trust…

These days it is best not to trust anyone. It is quite an assurance that someone has
your back. Thank you for that peace of mind.
Deborah Wells

April 18, 2026
Unprompted review
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Reply from Guardio

Deborah, we really appreciate this. Knowing you feel like someone has your back is exactly the kind of protection and peace of mind Guardio is here to provide every day!

Rated 5 out of 5 stars

The company is always watching my…Viruses

The company is always watching my account and right on any viruses that pop up

April 18, 2026
Unprompted review
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Reply from Guardio

Sherie, we’re so glad Guardio is staying on top of things for you. That constant monitoring and protection is exactly what helps keep you safe and gives you peace of mind every day!

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