Excellent wallet & Exchange. Well done. I’ve used a number of digital wallets for this coin or that coin, and multi chain. This is one of the better ones so far. Pretty intuitive while at the same... See more
Company replied
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See what reviewers are saying
Over the years I've seen a lot of issues come and go. New currencies not playing nice with exchanges, not fully functional, OS update introduced problems what have you, but Guarda support always did w... See more
Company replied
This is a wallet that goes above and beyond. I've always referred to Guarda as more than just a Crypto wallet but instead a hub to manage your digital finances. The customer service - which you won't... See more
Company replied
Was having trouble transferring a coin from my mobile app. Very frustrating. Contacted customer service and had a reply in no time, a resolution again in no time and several emails following up the... See more
Company replied
Company details
Written by the company
We offer our clients innovative cryptocurrency infrastructure solutions, which consist of a set of mobile applications and web-based services. With Guarda, you can choose the best solution that fits all your needs and requirements. If you prefer to manage your crypto coins on your mobile device we offer iOS and Android applications. With Guarda web-based services, you will be able to manage your cryptocurrency on any device you want, you’ll only need to have access to the Internet. Start your own guarded experience and stay in touch with our news!
Contact info
Lisboa, Portugal
- hello@guarda.com
- guarda.com
You should know
4.2
Great
2K reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
first try..good wallet
February 5, 2025
Unprompted review
Reply from Guarda
Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Excellent Wallet for storing and staking
I have been using Guarda wallet for the past several years without facing any problem to withdraw my cryptocurrency. This wallet is excellent for storing and staking crypto.
February 4, 2024
Unprompted review
Reply from Guarda
Thank you for your feedback! We're thrilled to hear that you've been using Guarda Wallet for years without any issues and that it's been a reliable solution for storing and staking your crypto. Your trust and support mean a lot to us!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Guarda is easy to use ! and gets it off the exchange
I think the security is decent . what the platform offers is free and nice and seems secure.
February 3, 2025
Unprompted review
Reply from Guarda
Thank you for your review! We're delighted to hear that you've had a smooth experience with our app.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
stay away from guarda wallet.
l staked 914 ONT in Oct.2024.l didin't got any ONG so far and my ONT assest disappeared.my wallet balance showing zero(0).
l wrote many times to support but always they say "we are still waiting for updates from our technical department"
stay away from guarda,you may lose all your assest.l think they are scam.
January 29, 2025
Unprompted review
Reply from Guarda
We’re sorry to hear about your experience and understand your frustration. Our team is actively investigating this issue, and we regret the delay in resolving it. We will be in touch with you shortly!
Agent Aubrey was patient
Agent Aubrey was patient, thorough, and professional. Appreciated every bit of her help and clarification. Thx!
January 30, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
We're delighted to hear that Aubrey provided patient, thorough, and professional support. We appreciate your kind words and are always here to help whenever you need. Thanks for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Simple and nice multi-wallet
January 27, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
I got a wallet with them for xdc and…
I got a wallet with them for xdc and then later added xrp I had to recover my account with the phrase words and my xrp wasn’t there. They said it had a whole other backup that I didn’t download. When you write down the phrase words you think you’re protected. I lost my coins and no one was able to help. Don’t get this wallet
January 24, 2025
Unprompted review
Reply from Guarda
We apologize for the ongoing issue and understand your frustration.
Please contact support@guarda.com for assistance - we need to clarify details to resolve the problem quickly and efficiently
Almost 1 year since a critical bug was…
Almost 1 year since a critical bug was reported and still no solution available. The app crashes when you try to open it on Android.
January 25, 2025
Unprompted review
Reply from Guarda
We apologize for the ongoing issue and understand your frustration. Our team is working to resolve this critical bug as soon as possible. Please contact us at support@guarda.com for updates or assistance in the meantime.
Good support and good application and…
Good support and good application and good speed
January 22, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Nice wallet
Nice wallet. But I would make interface bit convenient. Good support.
January 23, 2025
Unprompted review
Reply from Guarda
Thank you for your 4-star review!
We’re glad to hear that you like the wallet and found our support team helpful. We appreciate your feedback about the interface and will take it into consideration as we continue to improve the user experience.
If you have any specific suggestions or need assistance, feel free to reach out. Thank you for choosing Guarda!
easy and quick
January 21, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review! We're delighted to hear that you've had a smooth experience with our app.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
We appreciate your continued support of Guarda!
Put your trust in people who help you.
I had a few problems in transferring from one Crypto to another however with such a fantastic team at Guarda
they helped me resolve my issues very quickly in the most professional way.
January 20, 2025
Unprompted review
Reply from Guarda
Thank you for your review!
We’re sorry to hear you faced some challenges with transferring crypto, but we’re delighted that our team could help you resolve the issues quickly and professionally. Providing excellent support is our top priority, and your kind words mean a lot to us.
If you have any further feedback or need assistance in the future, we’re always here to help. Thank you for choosing Guarda!
Using for 5 years with great service…
Using for 5 years with great service and really amazing customer service!
January 18, 2025
Unprompted review
Reply from Guarda
Thank you so much for your review!
We’re thrilled to hear that you’ve been enjoying our service for the past 5 years. Providing excellent service and amazing customer support is what we strive for, and we’re so happy it’s made a positive impact on your experience.
If you ever need assistance in the future, we’re always here for you. Thank you for being a loyal user of Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Amazing customer support
Im so happy with the customer support team at Guarda. They efficiently solved my issue & responded swiftly to all my queries.
I would recommend 💯
Thank you team 🙏
January 18, 2025
Unprompted review
Reply from Guarda
Thank you so much for your amazing 5-star review!
We’re thrilled to hear that our customer support team was able to efficiently solve your issue and respond swiftly to all your queries.
If you ever need further assistance, don’t hesitate to reach out. Thank you for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Customer support is top-notch
Customer support was always good, but now it is great. Fast, accurate communication and a solid resolution.
January 16, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
Fast, accurate communication and effective resolutions are our top priorities, and we’re so glad we could meet your expectations.
If you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Very supportive and fast help
Very supportive and fast help, when I needed it :)
January 16, 2025
Unprompted review
Reply from Guarda
Thank you for your 5-star review!
We’re so glad to hear that our support team was able to provide fast and helpful assistance when you needed it. Your satisfaction means the world to us!
If you ever have more questions or need help again, we’re always here for you. Thank you for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Arin solved my issue quickly
Arin solved my issue quickly. He was patient and helped me work through my problem.
January 16, 2025
Unprompted review
Reply from Guarda
Thank you for your review!
Providing helpful and efficient support is something we strive for every day.
If you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
quick response from Support whenever I…
quick response from Support whenever I need them. and add to that a helpful human assist
January 16, 2025
Unprompted review
Reply from Guarda
Thank you so much for your 5-star review!
Providing fast, human-centered support is something we take great pride in, and it’s wonderful to know that it’s made a positive difference for you.
If there’s ever anything else we can do to help, we’re always here for you.
Simple and Quick
I transferred BTC from Binance and it was simple and quick
January 16, 2025
Unprompted review
Reply from Guarda
Thank you so much for your review!
Providing fast, human-centered support is something we take great pride in, and it’s wonderful to know that it’s made a positive difference for you.
If there’s ever anything else we can do to help, we’re always here for you. Thank you for choosing Guarda!
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
Customer support helped to configure…
Customer support helped to configure wallet and find missing coins
January 13, 2025
Unprompted review
Reply from Guarda
Thank you for your feedback!
We’re delighted to hear that our support team provided professional assistance and that you were impressed by the quick response time.
Providing top-notch support is one of our top priorities, and it’s wonderful to know we delivered for you. If you ever need help again, we’re just a message away.
Stay updated with the latest news and updates by joining us on Twitter at x.com/GuardaWallet and on Telegram at t.me/guardawallet.
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