We live close to a council building which has floodlights for security around it. These lights shine through the window at the top of our stairs illuminating the landing and bedrooms. Since fitting ou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The blinds came out exactly as I needed them to, a definite upgrade from blackout curtains in a TV room. I had some concerns after multiple checks with the measurements that it might be too big or sma... See more
Company replied
Truly amazing, complete blackout, and no one will ever know there is a light on from the outside. Complete stealth. And I managed to goof up my own order a few times, so I inadvertently got to experie... See more
Company replied
The shades deliver as promised. At first, it was almost disorienting to have the room so dark, but it makes all the difference and I am thrilled with the result. They were easy to install (the only no... See more
Company replied
Company details
Written by the company
Complete blackout blinds for better sleep 🌙
Contact info
United States
- support@guardblinds.com
- guardblinds.com
4.5
Excellent
432 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The blinds work better than I had hoped…
The blinds work better than I had hoped for, the video installation guide was great, got it set up no issues, and I'm not a handy guy.
August 1, 2026
Unprompted review
Reply from Guard Blinds
Anthony, this is great to hear. If someone who doesn’t consider himself particularly handy can get everything set up without a problem, we’ll happily take that as a win.
Really glad the installation video helped and that the blinds ended up working even better than you expected.
Thanks for giving Guard Blinds a try and for sharing your experience!
—Guard Blinds Customer Support Team
Easy to fit and blackout really works
Easy to fit and blackout really works
July 16, 2026
Unprompted review
Reply from Guard Blinds
Brian, short and sweet, but we’ll happily take it. We’re glad the fit was easy and, most importantly, that the blackout is doing its job.
Thanks for taking the time to leave us a review!
—Guard Blinds Customer Support Team
Sceptical at first
I was sceptical when I ordered these, didn't know if it was a scam or if they could really block out 100% light but OMG they really do work, my bedroom is dark, even in the daytime, absolute total blackout. Best night sleep I have had in years. They are so easy to put together, took about 15 mins for each blind which included putting the weather shield and the draught excluder on. The company send lots of details how to put them together, ask if you want to send additional measurements if your not sure you measured properly initially, so helpful. Would definitely recommend. Thankyou Guard, one happy customer.
August 1, 2026
Unprompted review
Reply from Guard Blinds
T, we really enjoyed reading this. Going from wondering whether the product was even legit to getting some of the best sleep you’ve had in years is quite the turnaround!
We’re glad the blinds delivered the darkness you were hoping for and that the measuring guidance and assembly instructions made the whole process easier. Fifteen minutes per blind sounds like you got the hang of it pretty quickly too.
Thanks for taking a chance on Guard Blinds, and even more for coming back to share the experience and recommend us.
—Guard Blinds Customer Support Team
Darker than a moles pocket.
This is a really good quality product and the fit is perfect. They really do block 100% of the light and look pretty stylish. What I would say is they also stop air movement so think about how you like your room ventilated overnight in the summer. I imagine in the winter they will be excellent insulation.
July 30, 2026
Unprompted review
Reply from Guard Blinds
Steve, “darker than a mole’s pocket” gave us a good laugh! :D We’re really glad the fit came out right and that you’re getting the full blackout you were hoping for.
You make a fair point about airflow too. Because the blind creates such a tight seal, it’s worth thinking about how you want to ventilate the room, especially during warmer nights.
Thanks for the great review and for sharing such useful feedback for other customers.
—Guard Blinds Customer Support Team
The Blackout Blinds are AWESOME
The Blackout Blinds are AWESOME! Very easy to assemble and install. Honestly, I didn't look at the instructions until I was done with the first one. Total darkness was the finished product!
July 25, 2026
Unprompted review
Reply from Guard Blinds
Jess, we love this! Making it through the first one before even checking the instructions is pretty impressive.
We’re glad the assembly and installation felt that straightforward, and even better that the end result was total darkness.
Thanks for sharing your experience with us!
—Guard Blinds Customer Support Team
Bedroom ~ Guard Blind
We just put our Guard Blind we got for our bedroom window that gets the first morning light and it works perfectly and decided that we’re going to get another one for our big living room window which get the sun in the later afternoon until it sets.
July 25, 2026
Unprompted review
Reply from Guard Blinds
Lisa, that’s great to hear. We’re glad the bedroom blind is doing the job against that early morning light.
And deciding on another one for the living room after seeing the first one in place is a pretty strong vote of confidence. Thanks for sharing your experience, and we hope the next one works just as well for that afternoon sun.
—Guard Blinds Customer Support Team
The only issue was with the video
The only issue was with the video. I had issues with the weather strip where to put it, I would use the inside or the outside of the window, the wording and the pictures were not clear. I looked on the video online and it couldn't load the part where I was looking for explanation. They are blackouts we are impressed.
July 26, 2026
Unprompted review
Reply from Guard Blinds
Catherine, thanks for pointing this out. We’re glad the blinds themselves impressed you, but the installation video clearly made the weather strip step harder to follow than it should have been.
That’s useful feedback for us, especially around the wording, images, and making sure the exact section people need actually loads properly. We’ll pass that along so the instructions can be made clearer.
Thanks again for taking the time to share both the good and the part that could be better.
—Guard Blinds Customer Support Team
Well made, completely effective
Well made, relatively easy to install, completely effective.
July 23, 2026
Unprompted review
Reply from Guard Blinds
Thanks for the review. We’re glad the blinds feel well made and that they’re doing what you hoped they would.
“Relatively easy to install” sounds fair too. There can be a little learning curve the first time, so we appreciate you sharing that along with the end result.
—Guard Blinds Customer Support Team
All I can say is I hope you don't have…
All I can say is I hope you don't have to send them back. They stall and say it takes 24-48 hours or more to respond, because they are so busy. Then after 3-4 days they respond back with, we will offer 10 percent off if you keep them. Then if you still want to return them, they will keep dragging it out and not respond again for 3-4 days. This is why I wish I would have bought on Amazon. Return labels in seconds, no return hassle. Guard says 30 day return policy, but maybe will drag it passed the 30 days? I didn't like the blinds. Look cheap, and draw string will break. Also black insulation looks like a caterpillar around the outside.
July 24, 2026
Unprompted review
Reply from Guard Blinds
Matt, we can see why this left such a bad impression, especially when you were already trying to return the blinds and then had to wait several days between replies.
You’ve also raised a fair concern about the return timeline. If a customer contacts us within the return window, the case shouldn’t feel like it’s being dragged out simply because replies take time. We’ve sent you a request for information through Trustpilot so we can get your order number and email address, find the existing conversation, and review where the return request currently stands.
Once we have that, we’ll pick up from the case you already opened, not make you start over, and make sure you get a clear answer on the next step.
—Guard Blinds Customer Support Team
Measure smaller
The blinds look great and truly do block all light out. I ordered 2 very big windows and 2 smaller windows. The smaller windows fit well and snug, but still operate well. The big blinds were too tight in the windows and caused the blinds to not open or close well. I ended up removing gaskets on 2 sides of each window to make them work better. When measuring I followed instructions and measured to the sixteenth of an inch. I should have measured a sixteenth or an eighth smaller than perfect fit. The gaskets are pretty forgiving and I think would work better with more room. Plus if you measured too small they send plenty of extra gaskets that you could double up in spots that needed it.
July 22, 2026
Unprompted review
Reply from Guard Blinds
Thanks for sharing such a detailed review. We’re glad the blinds are giving you the blackout you wanted, and that you were able to get the larger ones working more comfortably with the gaskets.
One small note for anyone reading: we do recommend following our measuring guide and submitting the actual measurements rather than making your own deductions, since the fit allowance is accounted for during production.
Really appreciate you sharing what worked for you, especially the difference you noticed between the larger and smaller windows.
—Guard Blinds Customer Support Team
All together great product.
The black out works perfectly.
The cooling effect is great.
Quality is amazing.
The noise reduction is not as good as i had hoped.
Still very happy with the product tho.
I'm definitely buying more when i move.
July 15, 2026
Unprompted review
Reply from Guard Blinds
Mathias, thanks for such a balanced review. We’re really glad the blackout, cooling effect, and overall quality have all delivered for you.
We also appreciate the note on noise reduction. Guard Blinds can help dampen outside noise, but they’re not designed to fully soundproof a room, so that expectation is worth calling out.
Great to hear you’re still happy with the product overall, and even better that you’d buy more when you move.
—Guard Blinds Customer Support Team
So easy to install
Got them today and put them together on my own even though it’s a large window. So easy to install and they block out all the light! No drilling, They are the best purchase I’ve made this year. I was excited to come home after shift and sleep!!
July 23, 2026
Unprompted review
Reply from Guard Blinds
K C, love this. Putting them together on your own for a large window and getting full blackout with no drilling is a pretty great first-day result.
And if they’re already making you look forward to coming home after a shift just to sleep properly, that says a lot 😄
Thanks for sharing this with us. We’re really glad they’ve made such a difference.
—Guard Blinds Customer Support Team
Stay Away
Stay Away, Be Warned
This is a deceptive company, they charge your money and than they do not send your blind, they do not respond your emails, they want to play with you only, stay away
July 17, 2026
Unprompted review
Reply from Guard Blinds
We’re sorry this has been your experience. Paying for an order and then feeling like you’re getting no clear update or response would understandably leave you frustrated and questioning what’s going on.
We’ve sent you a request for information through Trustpilot so we can get your order number and email address and match this review to your case. Once we have that, we’ll check the order status, review the communication history, and make sure you get a clear answer on where things stand.
You shouldn’t have to keep chasing for basic information, and we’d like the chance to get this looked at properly.
—Guard Blinds Customer Support Team
Absolutely amazing black out blind
Absolutely amazing black out blind. We ordered one for our bedroom and when the blind arrived it amazed us on how it creates such a black out environment. We had a small defect in our blind so I contacted Gaurd customer service and Anya was my support person.
Anya was incredibly throughout the whole process, from the beginning to the end Anya kept me updated with what will happen. I would get continuous updates even if Anya didn’t have an answer, I would get an email from Anya saying “she is waiting for an update and will notify me as soon as she hears back”.
This communication left me not wondering what is happening.
When the replacement blind arrived, I had the impression that they will only replace the defected part, but NO they sent me a whole new blind. I did not expect this at all!
This company really does what they advertise. Phenomenal communication from the staff, guaranteed black out blinds and if you are not happy or wrong measurement or in my case a small defect they will send you a whole new one.
Best investment.
July 17, 2026
Unprompted review
Reply from Guard Blinds
Lina, this was such a lovely review to read. We’re really glad the blinds gave you the blackout you were hoping for, but we especially appreciate what you shared about Anya.
Keeping you updated even when there wasn’t a final answer yet is such an important part of support, and we’re happy that made the whole process feel less stressful and more transparent.
It’s also great to hear the replacement came through and resolved the issue properly. We’ll make sure Anya sees your kind words too.
Thank you again for trusting Guard Blinds and for sharing the full experience.
—Guard Blinds Customer Support Team
I have been waiting almost two weeks…
I have been waiting almost two weeks for them to let me know what is going on with my return. This is absolutely unacceptable.
July 11, 2026
Unprompted review
Reply from Guard Blinds
Mike, almost two weeks is far too long to be waiting for a clear update on a return. We understand why you’re frustrated.
We’ve sent you a request for information through Trustpilot so we can get your order number and email address and match this review to your existing case. Once we have that, we’ll pick it up from where things currently stand and make sure you get a proper update on the return instead of another round of waiting.
We’d like to get this moving and bring the case to a clear resolution for you.
—Guard Blinds Customer Support Team
Great product!
These blinds are awesome! Great customer service and the blinds are quality. Great addition to my media room and there is zero light coming through. Highly recommend!
July 22, 2026
Unprompted review
Reply from Guard Blinds
Mark, thanks for the great review. We’re really glad the blinds are working so well in your media room and giving you the full blackout you were looking for.
It’s also great to hear you had a good experience with our support team. We really appreciate the recommendation and you taking the time to share this.
—Guard Blinds Customer Support Team
I LOVE THESE BLINDS
I LOVE THESE BLINDS. THEY LIVEUP TO THE HYPE ABOUT THEM. THEY TOOK LONGER TO PUT UP,BUT ONCE THEY ARE UP THEY ARE GREAT!!
July 21, 2026
Unprompted review
Reply from Guard Blinds
Vicky, we love the enthusiasm 😄 We’re really glad the blinds lived up to the hype once everything was installed.
And fair call on the setup taking a little longer than expected. The first one can take a bit more time, but it sounds like the end result made it worth it.
Thanks so much for sharing this with us!
—Guard Blinds Customer Support Team
Complete Darkness
So easy to install, perfect fit...I could not believe how dark the room was at noon.
July 19, 2026
Unprompted review
Reply from Guard Blinds
Kim, that’s the kind of result we love to hear about. Easy install, a great fit, and a room that feels completely dark even at noon.
Thanks for sharing your experience with us. We’re really glad the blinds delivered what you were hoping for.
—Guard Blinds Customer Support Team
Finally, I can sleep!
After years of struggling for a good night's sleep. Guard Blinds gave me back the perfect night of sleep.
I had trouble sleeping in the summer because my old blackout did not work perfectly. Now I can sleep 100% in the dark.
I recommend 100% Guard Blinds
And special thanks to Mac, who helped me with my new Guard 2 blinds
Regards
Raphael Tomohiko Yamada
July 16, 2026
Unprompted review
Reply from Guard Blinds
Raphael, this was such a nice review to read. After struggling with summer light for so long, we’re really glad the blinds are finally giving you the dark room you were hoping for and helping you get a better night’s sleep.
And we’ll definitely pass your kind words along to Mac. It’s always good to hear when someone on the team made the experience easier.
Thanks so much for recommending Guard Blinds and for sharing this with us.
—Guard Blinds Customer Support Team
Don't use. Hidden costs
Kept emailing me to say some parts of the measurements were missing and colour. Yet you can't progress to checkout if you don't fully out all the sections. I paid my £107 and had emails to ask to resubmit sizes. After resubmitting sizes I suddenly have to pay an extra £167 because they charge me the wrong price. I have asked for a refund and they have stopped replying. Will now open a dispute with PayPal.
Update. i received an response to my review on here yesterday which is over a month since i posted the review which is shocking. they are asking for my order and information despite customer services dealing with it a month ago and refunding me. Do they not talk to each other
July 13, 2026
Unprompted review
Reply from Guard Blinds
Chris, we can see why this has been frustrating, especially after you had already paid, were asked to resubmit measurements, and then saw an additional charge come up afterward. Add the lack of a clear response to your refund request, and we understand why you’re now considering a PayPal dispute.
We’ve sent you a request for information through Trustpilot so we can get your order number and email address and match this review to your existing case. Once we have that, we’ll review the original order, the measurement requests, the pricing change, and your refund request so we can give you a clear answer on what happened and what the next step is.
You’ve already spent enough time going back and forth on this, so our focus now is getting the case properly reviewed and bringing it to a clear resolution.
—Guard Blinds Customer Support Team
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