So Far....so Good. Guardian has been helpful and offered options on policies. They send out notices prior to policy expirations and are prompt in their responses. The REAL TEST, as with any insuran... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Guardian team assigned to me communicates perfectly. I never feel like I don't know what's going on or when I need to renew or make a payment. I couldn't say enough great things about their level... See more
Diego was excellent. I am a Canadian living in Bucerias, Mexico. My Spanish is not good enough to navigate purchasing insurance or making a claim. Diego’s English is very good and he was very quick to... See more
First of all shout out to Reyna Parra for her help and a very light and joyful phone interaction with her. Not for me but for my partner who is also insured through VUMI. He had surgery last year.... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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People also looked at
Reyna is very knowledgeable and patient.
January 15, 2026
Diego was excellent
Diego was excellent. I am a Canadian living in Bucerias, Mexico. My Spanish is not good enough to navigate purchasing insurance or making a claim. Diego’s English is very good and he was very quick to respond to my request for a quote and then additional quotes as well. The prices and coverage were good. (I had shopped around) and I am comfortable that if I need assistance or have a claim, this Guardian Insurance office will be there to help me.
January 6, 2026
Unprompted review
Diego was excellent and knew his product
Diego was excellent! He knew his product and explained very well. I highly recommend him and his services
January 12, 2026
Unprompted review
Reyna Perra was very helpful and made…
Reyna Perra was very helpful and made the purchase easy
December 20, 2025
Our claims were handled well and we got…
Our claims were handled well and we got good advice on selection of premium coverage
November 5, 2025
Very good to deal with
Very responsive to any questions that I had will use them again
October 21, 2025
Attentive Service
Reyna was very helpful while I navigated through the many options available
October 15, 2025
Canadians in Mexican
Helpfuf friendly staff, Reyna was excellent, highly recommended
October 14, 2025
Reyna is friendly and helpful and she…
Reyna is friendly and helpful and she dealt with our request immediately and gave us good advise. We were very pleased that it went so well.
October 7, 2025
Attention, care and friendliness
The team has always been super attentive and very caring of finding the best options for their clients. Really appreciate all of their work and energy. Gracias
September 23, 2025
First of all shout out to Reyna Parra…
First of all shout out to Reyna Parra for her help and a very light and joyful phone interaction with her.
Not for me but for my partner who is also insured through VUMI. He had surgery last year. All we did was give his insurance coverage and company, that's it. We don't have to chase an agent or do endless paper works. The smoothness of the process helped a lot in an already stressful situation. Kudos to all.
September 1, 2025
Guardian Insurance employees have been…
Guardian Insurance employees have been very supportive, prompt and responsive with my questions and concerns.
Happy to be with them almost 10-years with my vehicle insurance.
Also, visiting friends have been very impressed with their travelers insurance while in Mexico.
August 29, 2025
Unprompted review
Excelente Servicio
Straightforward, covered all my necesities and inquires and personalized attention.
August 27, 2025
Unprompted review
Highly recommended
I had a great experience with Guardian Insurance. Diego was amazing to work with—super friendly, professional, and very knowledgeable. He explained everything clearly, answered all my questions, and helped me find the best auto insurance at a price that fit my budget. The whole process was quick and stress-free. Highly recommend Diego and Guardian Insurance to anyone looking for reliable coverage and excellent customer service!
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August 13, 2025
Unprompted review
Frustrating payment experience
Despite several tries to make my credit card payment I had to have someone call me to take ALL the details (passport numbers, pre-existing conditions,etc.) which was very time consuming and I never did find out what the problem was. Then I received a possible fraud notification from my credit card company.
I hope this a reputable company.
July 29, 2025
Everyone was incredibly kind
Everyone was incredibly kind, patient, helpful and prompt in responding to my questions!
July 28, 2025
The service prior to purchasing was…
The service prior to purchasing was terrific. I will let you know how Guardian performs when I get home from Europe!
July 22, 2025
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