Guardian Vape Reviews 287

so many good things to say about the company. so i ordered and it took 1 day to arrive with their free delivery and they had it dispatched the same day so absolutely amazing from them. their prices are also insanely cheap. even after the VAT on top it was still the cheapest i could find anywhere and had the best reviews. all my items were working fine, their customer service is immaculate they immediately answer their phones, super fast replies to their emails there’s really nothing bad i can say about them. amazing job guys!

An abundance of great flavoured vape juices to choose from, plus an excellent quality of service makes Guardian Vape the company I recommend to my friends.

I ordered the 5 vipes for £15, 3 our of the 5 ran out within 2 hours. Emailed the company and was told I had to send back at my own cost to have the vapes tested before they could be replaced.

Still waiting on order to arrive but tayyab has been so helpful this evening going above and beyond to help me sort my issues out with trying to place an order couldn't have been more impressed and pleased with the great service

Never let me down best prices in UK and postage within 2 days thanks

This is how a proper vape retailer should be..excellent prices, quick delivery, kept upto date on how the order progressing, highly recommendable.will be buying from again.

amazing service would love to work with them :)

I've ordered twice from them the mini istick batteries and both times the round piece has fallen out of them leaving the percentage light bare and exposed have tried re fitting them to no availe

scaming site say never got my order even though credit card charged trying to get money out of me again stay away from waist of time and moneygot my mod this morning thank you all up and runing thank you so much guardian vape

Very good company
Great communication when I queried my order.
Quality products at good prices
Super quick delivery

Great selection of products and good prices, really impressed with their customer service 10/10

Thank you, they're good prices and quick.

Great choice, price and free delivery !

Good choices of juices at great prices, Good reliable delivery

Great flavours wouldn't use any one else

I saw their offer for first time buyers which is buy 1 get 1 free type of deal. And so I received everything that I ordered and the Fantasia Grape 100ml I opened the bottle and the drip lid was attached to the screw on lid.. I took them apart and put the drip lid back on the bottle and I had ordered nic shots so I opened the bottles to add nic shots as you do..

When I put the lids back on they wouldn't click which was odd but I didn't think much of it and I tested the eliquids and they are good.

Now the Fantasia Grape 100ml that Guardianvapes sent to me as I said the lid was attached to the screw on lid.. I was filling up my pod the lid popped off got e liquid all over myself and the floor.. Not a good thing.

So I knew what the problem was the lids are too loose they don't even click into place like they do on other bottles.. Seems like these bottles that are given as free for first time buyers are bottles that had known faults and guardianvapes got them cheap.. Anyway I sent an email with photos and a vid to show them what had happened..

And I got a reply saying we aren't obliged to send you a replacement bottle and not to squeeze the bottle too hard when filling up a pod.. Really? Lol

Didn't think to apologise and look at the video I had attached which showed that the lid could be popped off with one hand which was the issue..

And I wasn't looking for a replacement as I can afford e liquid..

I wanted Guardianvapes to be aware of the bottles having manufacturing issues or maybe it's a one off I did ask but they didn't tell me if any other customer had a similar issue..

Anyway I don't understand why you would go on a defensive as a company to a customer who you don't even know. And treat them like they're a child..

So yeah upgrade the customer service skills and admit fault when you are the one selling a faulty product.

And the eliquids are good decent prices as well and I don't mean Guardianvapes is a bad place to buy from its not it's just my personal experience wasn't great.

Had they been more apologetic rather than defensive I'd have given them 5 stars no problem.

And I'd order from Guardianvapes again because they sell good stuff and I get the fact that issues arise but it's how you deal with them that really matters..

So yeah 3 stars but thanks for the service Guardianvapes.

Edit: that's the same reply as in the emails.

I have been vaping for 2 to 3 years now and I know how to fit a cap back on lol that bottles cap doesn't click into place I have put tape on all the Bottles as none of them click into place.

And I don't want a free bottle a simple apology and acknowledgement is sufficient that some bottles may have a manufacturing issue.. Not like you manufactured them Guardianvapes...