You have been great and I will shop again with you I’m sure. The difficulty lies with not being able to change languages. I needed to alter the dates of my orders and just found it too frustrating not... See more
Company replied
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See what reviewers are saying
This was my third Purina Proplan dog food order and I will continue to order from Guaw. The ordering system is easy to follow and the price is slightly cheaper than buying from the pet shop, and I lov... See more
Company replied
Seems like they have a bad sense of humor: my girlfriend ordered food for her dog 3 times and 3 times they delivered cat food instead. Honestly, if the first time it might seem like an unintended erro... See more
Company replied
Excellent service, I was having problems buying diabetic dog food locally so bought 3 trays of tins from Guaw on the internet. After using half a tray he decided he would no longer eat the food and Gu... See more
Company details
Written by the company
Una aventura pensada por y para animales. Nos da igual el color de pelo, el largo de los bigotes o el estilo nadando de tu compañero animal, nos importan ellos y vamos a hacer las cosas de manera diferente. ¡Súmate a la aventura Guaw!
Contact info
Calle Virgilio 25, 28223, Pozuelo de Alarcón, Spain
- 93 840 54 65
- help@guaw.com
- guaw.com
4.1
Great
45K reviews
Asks customers to review
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Reply from Guaw
Thank you so much for your review! 😊
We're delighted to hear that you found a good price, fast delivery, and great service.
It’s a pleasure to assist you, and we hope to see you again soon!
Reply from Guaw
Dear Customer,
Thank you for your feedback. We’re delighted to hear that your order was delivered on time and that you found the service excellent.
We look forward to serving you again in the future.
Reply from Guaw
Thank you for trusting us. The satisfaction of our clients and their furry friends is the most important thing for us :) Don't forget to share your experience with your friends and family!
Reply from Guaw
Bonjour
Merci d'avoir pris le temps de nous faire part de vos commentaires.
Nous apprécions votre opinion et nous nous efforçons de répondre aux attentes de nos clients
Cordialement
en productos de farmacia
July 7, 2024
Molto efficienti e precisi
June 29, 2024
Reply from Guaw
Speriamo di potervi aiutare ancora molto presto.
Reply from Guaw
Hello
Thank you for taking the time to share your comments.
Your feedback helps us to improve every day.
We hope to be able to help you again very soon.
Thank you for trusting us.
Best regards
Impeccable
June 20, 2024
Reply from Guaw
Bonjour
Nous vous remercions de la confiance que vous nous accordez.
Nous continuons à travailler chaque jour pour offrir le meilleur à nos clients. N'oubliez pas de partager votre expérience avec vos amis et votre famille !
Cordialement
Product is on frequent reminder
Product is on frequent reminder, date is very well manage and new stock arrives 1 week before needed.
delivery was on the day advised , however the pills were just thrown over the fence where our two dogs roam freely.
June 10, 2024
Reply from Guaw
Your feedback helps us improve every day. Please know that you can arrange delivery to a pickup point to avoid these incidents. Nevertheless, we will inform the delivery service to ensure this does not happen again because this should not occur. Thank you and sorry for the inconvenience.
Correct information on delivery time an competitive price
Correct information on delivery time, competitive price for a good quality product against ticks.
May 29, 2024
Reply from Guaw
Hello
Thank you for your feedback, we want to continue to offer our best prices and the best service possible.
We will try to improve the service, so next time you give us a 5 star rating.
Best regards
Great service!
May 22, 2024
3-day delivery
3-day delivery. Everything is of good quality. Packages are not torn, shelf life is good, prices are normal. Thank you
May 23, 2024
Reply from Guaw
Thank you for your words, they help us grow much more to provide an impeccable service. We hope to see you soon.
My order is lost!
How can I give stars!!? I didn't received my order and you don't reply to me!!!
May 13, 2024
Très bon service
April 24, 2024
Reply from Guaw
Bonjour
Merci beaucoup, c'est un plaisir d'avoir de bons clients, satisfaits de nos services. Cela nous aide à nous améliorer chaque jour et à travailler avec beaucoup plus d'enthousiasme.
Cordialement
They delivered 9kg of dog food expiring…
They delivered 9kg of dog food expiring in 2 weeks.
May 3, 2024
Reply from Guaw
I tempi di consegna da 3 a 7 giorni sono stati rispettati
Good price & quick delivery
Good price (after checking Google) and super quick, well packed delivery. Recommend.
April 30, 2024
Ne changez rien top
April 24, 2024
Reply from Guaw
Bonjour
Nous vous remercions sincèrement pour votre retour positif ! Nous sommes ravis de savoir que vous êtes pleinement satisfait de notre service, de votre commande et de la livraison. Votre commentaire positif est extrêmement précieux pour nous, car il nous encourage à continuer à fournir un service de qualité et nous aide à nous améliorer constamment.
Cordialement
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