The flowers were bought as a surprise to brighten up my 87yr old aunt's day. They arrived well packed, no damage to the flowers and full of colour, but more than that freesias have a special meaning... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.
Contact info
United Kingdom
- guernseyflowersbypost.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always reliable with beautiful…
Always reliable with beautiful arrangements which are well received and long lasting. The team are good communicators (E.g.in the event of any problems such as storms affecting the Channel Islands)
Guernsey flowers are always perfect in…
Guernsey flowers are always perfect in my experience. From first contact to delivery the whole process is smooth running and in my experience the flowers are always in good condition and last a long time. Always a go to if I want to send flowers to friends or family. Highly recommend.
Took the money - didn't deliver.
I ordered a bunch of flowers for my partner 4 days before their birthday, to ensure arrival on the actual day. I paid £12.95 for a DPD premium delivery service -
"For deliveries that absolutely must get there on your chosen day, we have a guaranteed delivery service with DPD"
My order was for £58.90 in all. Despite this, the flowers were not delivered on the day.
Before Christmas, I had made a first order from Guernsey Flowers for a friend; subsequently, I received several weird emails from this company written in a silly, over-familiar manner about the owners baby, their Christmas and other family matters. I had to ask them to stop. The e-mails were completely inappropriate.
In complete contrast, when I wrote twice today about their FAILURE to fulfill my order, at 17.10 on the day of delivery, there was NO RESPONSE WHATSOEVER. A check of the 'Shop' tracking app said that a label had been printed...
This is a cynical enterprise which does not acknowledge that a customer paying £50+ for a bunch of flowers isn't ordering them as part of the everyday shop. Most will order for a SPECIAL OCCASION, and will pay to ensure a specific delivery date, but these guys aren't bothered.
I have asked for a full refund, including the £13.00 delivery charge. I will update this review when I receive it. In the meantime I would not recommend the use of this company.

Reply from Guernsey Flowers
Beautiful Freesias
I ordered 2 bunches of long stem freesias, 1 as a gift for my sister, 22nd December to be delivered 23rd December. They were delivered by the PO in a suitably sized box to prevent damage and were beautiful! I still have a vase with them in hoping the buds will flower now. I have ordered flowers before and have always been satisfied.
Very swift delivery of a delightful…
Very swift delivery of a delightful bouquet . The combination of foliage and flower varieties, together with the restrained colour scheme made them a joy to see in my home. They arrived just before Christmas and I still have the remains cut down into a small posy two weeks later.
Two things- I was given flowers by lots…
Two things- I was given flowers by lots of people following some surgery in the autumn. The freesias from Guernsey flowers lasted longer than any of the others and gave me lots of pleasure. I therefore gave some more freesias as a Christmas present. Apparently they bloomed beautifully and are still giving pleasure. So thank you
I look forward to Freesias each year
I look forward to Freesias each year, and to get them from a small family-run farm felt special. The box arrived as promised. And the flowers lasted and lasted. I shall most certainly want to relive the lovely experience.
Good service
A Special Friendly Company
Quality of flowers, on-time delivery and the friendly family attention to every detail.
Quality Flowers Delivered on Time
Delivered on time and still looking good after all this time hopefully will use you again.
Truly Delighted
We had not used this Company before, BUT ordered gifts of carnations for two elderly friends.
The flowers arrived on the day requested.
Our friends were delighted with their flowers that arrived so fresh and in very good condition, they told us.
My wife and I will use this Company again.
Give them a try and be delighted too!
The best freesias by post
Always straight forward to shop with and delivery is always good. This company do what they say they will do and they make our family happy with every bouquet. Thank you! I no longer shop elsewhere for flowers.
Lovely fresh flowers
Lovely fresh flowers, which looked exactly like the picture on the website. Delivered with care and very well packaged. Will definitely be buying from here again.
Excellent Heavenly scent service beautiful flowers
Excellent service beautiful flowers
Gift for a relative,she was thrilled…
Gift for a relative,she was thrilled with the bouquet and it’s Christmas theme.
Lovely flowers
Lovely flowers, opened for Christmas Day and exactly as photograph. Still blooming.
Excellent company and quality flowers
I ordered freesias from Guernsey Flowers for Christmas and they arrived in excellent condition. I am very pleased and will definitely order again in future.
Beautiful long stem freesias arrived on…
Beautiful long stem freesias arrived on the date asked. I would highly recommend Guernsey Flowers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







