Guiide Reviews 831

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its ease of use, intuitive design, and comprehensive approach to financial planning, especially for retirement. Many found the website and app to be excellent tools, providing clear and understandable insights into their financial future. People also appreciate the value for money, noting that such a powerful and free tool is a rare find. However, some customers also noted a few areas for improvement, such as the lack of a "couples" planning feature, which many are eagerly awaiting. A few users also mentioned difficulties in extracting detailed analysis or making specific adjustments, like calculating savings interest income or selecting Scottish tax bands.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the tool excellent, simple, and... See more

Product

People report positive experiences with the product, often describing it as an excellent, simple, and free... See more

Website

Users describe positive interactions with the website, frequently praising its ease of use, clear navigation,... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently praise the service for being... See more

Application

Reviewers mention positive feedback about the app, highlighting it as a useful tool for amalgamating finances... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really simple to use and gives a good indication of what’s possible - maybe sooner than some would expect. Lots of variables can throw things off course but that’s life. For anyone that hasn’t looke... See more

Company replied

Rated 5 out of 5 stars

Really helpful in helping me get a bead on where I might be heading. The modellers are a great help and have allowed me to see how I *might* be able to bridge the gap between potential early retiremen... See more

Company replied

Rated 5 out of 5 stars

Everything needed to see a clear picture of the future in an easily understandable flow with quick links to .gov to find all needed information to input ina jiffy. The site working well and logically... See more

Company replied

Rated 5 out of 5 stars

Finally a really good pension and drawdown planner. Unlike many others, Guiide takes a holistic approach to all my finances including pensions, ISAs and other savings and then allows me to tweak num... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Planner

Written by the company

We only have one aim, to give savers direct access to, or allow trustees, employers and providers to provide tools their pension savers need, to improve their retirement outcomes. Put simply, there are plenty of tools which tell pension savers if they take A each year, earn B returns, their pots will last for C years. For almost everyone these offer no practical help, as nearly everyone has other income or savings to put towards retirement. Included in these are State Pensions, Final Salary pensions, ISA savings and part time work for example. Some of these are taxable, some are not. Our tool is the only fully holistic planning tool that can be used directly by individuals without expert input. Our tool answers the one question pension savers actually want answered, "How do I use everything I have, to get the after tax income I want in retirement?". You can visit the Guiide website for much more detail and to try it for yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

831 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use

Easy to use, looking forward to the couples section.

July 7, 2025
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Reply from Guiide

Hi David

Many thanks for the review and really pleased you find it easy to use as that the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Superb way to get a grip on your pension plans

Easy to complete. Much more informative than general pension estimates and the adjustments for different scenarios are extremely useful. Reassuring or a reality check, either way it’s good to know where you stand.

July 4, 2025
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Reply from Guiide

Hi David

Sorry for the delay in reply been on holiday. Many thanks for the review and really pleased you like it

Thanks again

Kevin

Rated 5 out of 5 stars

Excellent

simple to use and clear results

July 2, 2025
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Reply from Guiide

Hi Martin

Thanks for taking the time to give us a review and really plesaed you say simple to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars

Great retirement planner

Great site would recommend to all who are thinking about retirement give it a try

July 1, 2025
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Reply from Guiide

Hi

Many thanks for the review, pleased you like it and thanks for recommending to others

Thanks again

Kevin

Rated 5 out of 5 stars

Great tool as an MVP, really helping with my thinking.

Great tool as an MVP, just the type of thing I've been looking for to replace my less than simple spreadsheet :) Really feature rich and can't stop playing with this. shame this isn't open source as I'd want to contribute as a developer.

I have loads of ideas that would enhance the experience:

- Allowing you to add tags or names to the different elements e.g. defined benefit and personal pensions - so being able to say which pension is which will help with visual tracking.

- Clearer totals of current and projected pots at retirement age, in the Haves section and on the Dashboard.

- Show the annual retirement payment also in real terms across the tool not just in the wants section e.g along side the calculated values at the end and on the dashboard. This gives folks a realistic figure of what they will be able to afford at the time.

- Set multiple Pensions with individual growth rates, as one fund may have a different risk factor to another so the ability to vary this at a granular level --as an advanced option.

- Expand annuity granularity e.g. for health and postcode - advanced option

- Allow granularity on the projected pension contributions e.g.
percentage increase can be varied from the 2.5 percent. may want to contribute more than the base per year.

- More granular contributions in future years - fixed per month or year in each of the years leading up to the retirement date. Can be an advanced option

- One off pension contributions expected on a certain year before retirement e.g. windfalls, to be added to pensions (up to max limit by HMRC) or Savings - again as an advanced option

- More scenarios, though i can't think of any - perhaps more granular control of them (as an advanced option?) - though the ones mentioned are a great start!

All in all really good to see the graphs, the scenarios and actually work out what we can do to get to a target.

July 2, 2025
Unprompted review
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Reply from Guiide

Hi William

Many thanks for such a comprehensive review and brilliant suggestions. We will definitely look into each of these and see what more we can add to help people more.

Thanks again, really helpful

Kevin

Rated 4 out of 5 stars

Great tool !!

Great tool to help understand retirement income.
Will be even more useful when the version for couples is developed.

If I could change one thing it would be to be able to adjust inflation. 2.5% seems very optimistic appreciating it is the average advisors use. The lower your income the higher your level of inflation. I believe mine is more like 4.5% and it is unlikely to improve given food and utility prices.

June 22, 2025
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Reply from Guiide

Hi Pete

Many thanks and great point, the lower your income the higher the potential personal inflation. We should let people select an inflation rate for themselves.

Thanks again

Kevin

Rated 4 out of 5 stars

GREAT TOOL. Guided Drawdown and couples planning seems to be stalled.

Great tool if your situation is straightforward. But Guided Drawdown and Couples planning has been promised for over a year now. How about an update and honestly on where you are on this ( … I’m sure there are many complications trying to achieve this)? The blog pages seem to be getting a bit stale.
GREAT TOOL FOR CHECKING YOUR CURRENT FINANCIAL SITUATION.

June 30, 2025
Unprompted review
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Reply from Guiide

Hi Paul

Many thanks for your email and I share your frustration. Here is the honest reply on where we are on this. Couples planning is built, it has been for a little while, but it needs to be connected up between the first and second user. The first customer (me) to be able to use the new Guided drawdown provider (Pathlines) and Investment funds (Invesco) connected to their Guiide plan will be this month. Once I have tested it all, it will open to everyone in July. However there is one caveat. The FCA. In recent months we have been engaging with them to make sure both couples planning and our guided product do not stray into what could be considered as "advice" as we are not advisers, we can only offer guidance. As you can imagine, as these are new solutions no-one else is currently offering, that is an extremely thorough process, involving lots of discussions and legal advice on wording used. Today I see they updated their long awaited Targeted Support framework, which I am hoping will make what we have been trying to do for some time easier for firms like us.

Hope this helpful and I am sorry this has been taking so long, but I can assure you we are literally working every hour we can to get over any obstacles to get this sorted. Its our number one priority.

Thanks

Kevin

Rated 5 out of 5 stars

This is an excellent tool to model…

This is an excellent tool to model different retirement options.
I have used financial advisors who have worked with similar tools, but to be able to model my own scenarios at home, gives me the confidence that what the advisor is telling me is correct. I had got similar results using my own spreadsheets, but Guide confirmed I hadn't missed anything major. Something this useful that is free to use is rare and very welcome.

June 16, 2025
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Reply from Guiide

Hi Brian

Many thanks for the review, we cant replace advice but for those looking to do things themselves or take our plans to their adviser I hope we can be useful

Thanks again

Kevin

Rated 5 out of 5 stars

Very simple to use

Very simple to use, and free. Couples version will be amazing

June 26, 2025
Unprompted review
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Reply from Guiide

Hi Andrew

Thanks for the review, really pleased you found it simple to use as thats the aim

Thanks again

Kevin

Rated 5 out of 5 stars
Guiide logo

Reply from Guiide

Hi

Many thanks for the review and yes you can incorporate everything you have to use towards retirement like DB pensions into our plans.

Thanks again

Kevin

Rated 5 out of 5 stars

Easy to navigate

Easy to enter all your relevant details. A solid platform which gives informative results about potential retirement fund figures.

It was recommended to me...now I recommended it to others!

June 14, 2025
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Reply from Guiide

Hi Nicola

Many thanks for taking the time to give us a review and really pleased you like it. I am glad it was recommended to you and really pleased you are happy to recommend it to others as the more people we can help the better.

Thanks

Kevin

Rated 5 out of 5 stars

Great tool and very easy to use

Great tool and very easy to use. Helps to give you confidence that you are on the right track for retirement, or an idea of how much more you need to start saving if you’re not quite there yet.
I’ve had to set up two separate accounts for me and the other half though, so looking forward to the launch of the couples functionality.

June 20, 2025
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Reply from Guiide

Hi Gary

Many thanks for the review, pleased you like it.

We want to launch couples planning shortly its all built, we just need to confirm with regulators that we remain on the right side of guidance and what we do doesn't inadvertently step into advice in any way.

Thanks

Kevin

Rated 3 out of 5 stars

its good as a rough guide but felt its…

its good as a rough guide but felt its lacking quite a bit of diversity options for wealth planning to do with rental houses and sales of these in the future as need to take this into account, also wouldn't allow me to retire before 55 so I had to do additional figures myself and realised I would still be dying with to much in the bank so retiring early and going to do it now

in reply to Kevin below, the sales value and other income dont do a till date then account for the sale of the house from so not as straight forward as he says otherwise I would of been able to to use the form, as I did put the figure in others, butbi intend to sell my properties in 10 years 15 year and 20 years giving me different figures thanks

June 20, 2025
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Reply from Guiide

Hi Ms Maclean

On the earlier than 55 point that is just something which the FCA will not allow us to provide as it may be deemed misleading given pension pots can only be taken from a minimum pension age. There is no way we can provide an earlier age I am afraid.

Specifically on your housing questions from what I understand you have 3 properties and plan to sell one in 10 years, one in 15 and one in 20 from now.

So I would add three temporary incomes (for any rental income)

One from retirement to 10 years from now - rent on first house
One from retirement for 15 years from now - rent on second
One from retirement for 20 years from how - rent on third

Then three Other lump sums

One in 10 years from now - net sale proceeds of first
One in 15 years from now- net sale proceed of second
One in 20 years from now- net sale proceeds of third

I cant provide advice but the above is intended to help you to model calculations. You may wish to seek advice given the complexity of the situation.

Many thanks

Kevin

Rated 5 out of 5 stars

Simple pension calculator

Easy to use with simple instructions, very quickly gave me a detailed report on the income required to sustain my lifestyle.

June 19, 2025
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Reply from Guiide

Hi Allen

Many thanks for the view and pleased you like it

Thanks again

Kevin

Rated 4 out of 5 stars

Good, but doesn't work for couples

It's a very effective and simple way to assess your pensions, however it doesn't give the option to input figures as a couple, you can lump all the couple's assets into one prediction but that won't take tax breaks into account

June 17, 2025
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Reply from Guiide

Hi James

Thanks for the review.

As noted couples planning is very close, we just have some regulatory confirmations that its not stepping into advice to secure first before we can release it

Thanks

Kevin

Rated 5 out of 5 stars

Seems instinctive and easy to use but…

Seems instinctive and easy to use but have not road tested over a period of time.

June 11, 2025
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Reply from Guiide

Hi Jeff

Many thanks for the review and pleased you found it easy to use as thats the aim.

Please do continue to use and track your plan over time

Thanks

Kevin

Rated 4 out of 5 stars

simple to use

simple inputs provides quite comprehensive outputs, great visualisations

June 9, 2025
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Reply from Guiide

Hi Mark

Many thanks for the review and really pleased you like it

Thanks

Kevin

Rated 4 out of 5 stars

Very easy to navigate

Very easy to navigate with accurate data analysis

June 9, 2025
Guiide logo

Reply from Guiide

Hi Garry

Many thanks for the review and pleased you find it easy to use

Thanks again

Kevin

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