Completely abysmal service, happy to take money from your account and cancel after 4 days leaving you waiting for your money back stating you dont ship to ireland when the option and shippin... See more
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I eagerly waited for my delayed order of three wines to try out but the journey was better than arriving at the destination! Pierre Zero Merlot: tastes like sweet red grape juice. Konig & Krieger... See more
Company replied
I saw Guiltless wines at manchester christmas markets and the Sales lady was amazing, she is a local business owner and had a really positive attitude, she let me sample a large variety and I ended up... See more
Company replied
Very bad experience I asked them if their non alcoholic wines were 100% alcohol free as some still have 0.05% more or less still in. They said it was completely free from alcohol, no trace of it on... See more
Company details
Written by the company
Guiltless Wines, an online store selling all your non-alcoholic beverage needs. From wines, champagne, beers, ciders to cocktails and health juices. We have something for everyone!
Contact info
United Kingdom
- guiltlesswines.com
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this was used for my husband who cannot…
this was used for my husband who cannot drink alcahol, it was good for him to have a choice as he was very fond of his wine . thank you His wife
August 19, 2021
Reply from Guiltless Wines
So happy you found a website who has a good variety of good quality wines.
Thank you for the review.
Excellence experience
Staff very helpful and provide a very friendly service . Delivery was fast and everyone enjoyed the drink
August 12, 2021
Reply from Guiltless Wines
Delighted you were happy and satisfied.
Thank you for your order
SERIOUSLY NOT HAPPY AND WONT BE ORDERING AGAIN
I have ordered the Gimber several time from which had expired date the first time so they replaced it and when I ordered again the date was very short on it!!! When complained about it the response I got was:
Hello there, the organic drink all come with short dates however, plz keep in fridge. I have sold nearly all of them they are fine for another 3 Months.
I drink them all the time, after using them plz refrigerate. SERIOUSLY NOT HAPPY AND WONT BE ORDERING AGAIN please check the dates on your drink
August 11, 2021
Reply from Guiltless Wines
Hi there, the drink is sold within the timeline. I’m happy to send you a new Gimber when it arrives again from Belgium with a longer date.
Awful service
August 11, 2021
Reply from Guiltless Wines
The issue was with DPD I have been intouch with the shipping company at they stated they were short staffed due to Covid. I’m happy to refund the postage to you.
I’m impressed with the service and the…
I’m impressed with the service and the choice of product is very excellent. My selections so far have been enjoyed. I will be buying from them again.
July 26, 2021
Not received order yet
July 23, 2021
Reply from Guiltless Wines
Hi there could you please send me your order number I will get it sorted Tom
Great service but far too much plastic
Great service but far too much plastic. The latter may send me elsewhere.
June 7, 2021
Amazing
Amazing - helped me out with my order even when I made a mistake! Fast, solution orientated and a pleasure.
June 3, 2021
The wines as supplied are basically…
The wines as supplied are basically undrinkable. They are generally too strong and too sweet. They can be improved by mixing 1/3rd wine and 2/3rd water, but leave a lot to be desired compared with alcoholic wines.
June 2, 2021
Reply from Guiltless Wines
Hi sorry you feel that way customers usually try a few before they select the right one. please drop us a message and we’re happy to select a few for you.
amazing experience
Great Wine and costumer support/service, and a really fast shipping.
April 29, 2021
Reply from Guiltless Wines
Many thanks I hope you enjoyed it
Quick service
Quick service, great descriptions online. I don't drink very often and neither does my mum so finding a place to buy non alcoholic wine that is good quality but well priced has been so useful - this purchase was for a special occasion but I will definitely be returning. The wine arrived quickly and well packaged. The only negative points were that there was nothing on the outside of the box to indicate where it was from, and the address was handwritten, so I almost mistook it for a gift from a friend and didn't open it. More sustainable packing material and paper tape would also be great- 5 stars for the site and service though.
April 28, 2021
Reply from Guiltless Wines
Thank you for your 5* review Guiltlesswines has noted and will make changes thank you
Brilliant products and great service
Brilliant products and great service, will be using Guiltless Wines again :)
April 20, 2021
Reply from Guiltless Wines
Many thanks for your review
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