I bought a Monark acoustic guitar from Guitar Fabrik in October 2025, which I received. On playing it, I found it difficult to keep in tune and got in contact with customer services, who replied and a... See more
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Let's get the negative thing out of the way. Shipping and delivery was troublesome due to customers and duties and paperwork. Thanks, Brexit. But that aside, I'm really happy with my bass k... See more
I bought this kit as a complete novice although it said it was for an intermediate stage builder, but I thought I'd have a go. Mistakes were made, but that was part of my learning curve. The kit I cou... See more
Ordered on March 2 , still not received anything. Contacted info at Guitar Fabric who said they would let me know five days ago and sadly no reply ,no contact, and the tracking is useless. Updated... See more
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Company details
Written by the company
Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars. We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals. With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity. At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!
Contact info
64 Nile Street, N1 7SR, London, United Kingdom
- +447904470746
- info@theguitarfabrik.com
- guitarkitfabric.com
4.4
Excellent
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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I think the quality is good
I think the quality is good , nice wood , nice kit as far as the hardware seem to be good, had a little problem with shipping but no fault of this company,
September 7, 2023
Reply from The Guitar Fabrik
Thank you for taking the time to leave us a wonderful 5-star review! We greatly appreciate your feedback and are delighted to hear that you find the quality of our kit to be good, with nice wood and well-functioning hardware.
Shipping can sometimes be a bit unpredictable (normally the service of shipment to the US from the UK with Fedex is quite reliable) and we are glad to hear that any issues encoutered has been solved correctly.
If you ever decide to share photos of your completed project or have any questions or feedback in the future, please feel free to reach out to us. Once again, thank you for choosing our bass kit MusicMan Stingray, and we hope you enjoy the process of creating your unique bass. Happy building!
Warm regards,
The Guitar Fabric
Reply from The Guitar Fabrik
Thank you so much for taking the time to share your positive feedback with us in this wonderful 5-star review! We truly appreciate your kind words.
We're delighted to hear that your kit bass SG style arrived promptly and in good condition. Ensuring that your order reaches you in excellent shape is a top priority for us, and it's great to know that everything went smoothly.
Thank you once again for choosing us, and we hope you enjoy building and playing your SG style bass. Happy bass-playing!
Kind regards,
The Guitar Fabric
Left handed firebird
D.I.Y guitar was fun to build and gives you insight to inner workings. Also a firebird which is difficult to find. Thanks
August 20, 2023
Reply from The Guitar Fabrik
Thank you so much for taking the time to share your fantastic 5-star review with us! We're thrilled to hear that you had a fun and insightful experience building your D.I.Y. guitar kit Firebird style.
We couldn't agree more about the unique perspective that building your own guitar can offer. It truly provides valuable insights into the inner workings of this musical instrument that we all love.
We're also excited to learn that you appreciate the rarity of the Firebird style guitar kit, which can be quite challenging to find. If you ever decide to embark on another project, please keep in mind that we offer a variety of Firebird style guitar kits as well. ;)
Once again, thank you for choosing our kit, and we're delighted to have played a part in your D.I.Y. guitar journey. If you have any questions, want to share more about your experience, or explore our Firebird style kits, please don't hesitate to reach out.
Kind regards,
The Guitar Fabric
Availability
The only problem is that the guitar kit I ordered was not in stock, but on website it stated that it was, as of yesterday, but company emailed me very quickly giving me the option to change or cancel
Can’t fault customer service
August 27, 2023
Reply from The Guitar Fabrik
Thank you for taking the time to leave us a 5-star review and for your kind words about our customer service. Your feedback is greatly appreciated.
We sincerely apologize for the discrepancy regarding the availability of the guitar kit you ordered. We understand how important accurate information is when making a purchase, and we're continuously working to improve our stock status updates on the website to avoid such issues in the future.
We're pleased to hear that our team promptly reached out to you with options to either change or cancel your order. Once again, thank you for choosing us, and we appreciate your understanding.
Speak to you very soon by email, and again sincere apologies!
Kind regards,
The Guitar Fabric
Fairly easy to order
Fairly easy to order. Came by Royal mail, not my favourite. Arrived on 2nd attempt.
Nitorlack is a great product. O
August 26, 2023
Reply from The Guitar Fabrik
Thank you for taking the time to share your feedback with us.
We're glad to hear that the ordering process was fairly easy for you. However, we apologize for the inconvenience caused by the Royal Mail delivery and the fact that it required a second attempt. We understand the importance of a smooth delivery process and will take your feedback into consideration to improve our shipping options.
It's great to know that you find Nitorlack to be a great product. We aim to offer quality products that meet our customers' expectations, and your positive feedback reaffirms our commitment to excellence.
Thank you for choosing us, and we hope you continue to enjoy your Nitorlack product.
Warm regards,
The Guitar Fabric
Haven’t built it yet but got it within…
Haven’t built it yet but got it within a few days of ordering. Everything looks good so far.
August 20, 2023
Reply from The Guitar Fabrik
Thank you for taking the time to leave a review! We're delighted to hear that your order arrived promptly and that everything looks promising so far. We're excited for you to start building your kit and hope that the assembly process goes smoothly for you. Should you have any questions or need assistance along the way, please don't hesitate to reach out. We're here to support you throughout your journey of creating your guitar. Happy building!
Great experience
Great experience, it was my first purchase. Goods arrived on time , 100% satisfied with the product quality and service. I would recommend this seller.
July 27, 2023
Reply from The Guitar Fabrik
We greatly appreciate your positive feedback! We're thrilled to have been a part of your first purchase experience. It's wonderful to know that your goods arrived punctually and that you're fully content with both the product quality and the service you received. Thank you for considering us worthy of recommendation as well. Should you ever need anything in the future or have further inquiries, please feel free to get in touch.
I have bought straight notched edge for…
I have bought straight notched edge for guitars. Unfortunately, the last two fret line was not very straight, it was shorter. The rest was alright.
August 11, 2023
Reply from The Guitar Fabrik
Thank you for sharing your experience with our straight notched edge for guitars. We appreciate your feedback and apologize for any inconvenience you faced with the last two fret lines. We're glad to hear that the rest of the fret lines met your satisfaction. We'll definitely take your feedback into consideration as we work on further improving the accuracy of our fret lines. We have been in contact with you for further details on this. Thank you!
Reply from The Guitar Fabrik
We appreciate your kind words and positive feedback! It's fantastic to hear that you were pleased with the ukulele kit you ordered which appears to be of good quality. If you have any questions or need further assistance as you work on your ukulele kit, please don't hesitate to reach out. We're here to help and ensure that your experience with our products remains top-notch. Enjoy building and playing your ukulele!
Guitar looks cool, weird scratchplate
Guitar looks cool, but the scratchplate, (with the guitar having a 5 way pickup selector instead of the actual jaguars pickup selectors) needs to be custom made to be replaced, this of course is a pain in the butt
August 16, 2023
Reply from The Guitar Fabrik
Thank you for your feedback! We're glad to hear that you find the guitar's appearance appealing. We apologize for any inconvenience you've experienced with the scratchplate and pickup selector. We understand that custom modifications can sometimes be a hassle. We'll take your feedback into consideration as we continue to improve our products. We'd like to mention that we've tried to establish contact with you since coming across your review, but unfortunately, we haven't received a response yet. If you have any further suggestions or concerns, please feel free to reach out to our customer support team. Your input helps us make better instruments for our valued customers.
Great job
I received it faster than I thought it would take. I live in the States and it was delivered to me in less than 2 weeks. Great Job. The kit is awesome. The neck joint is tight and should be fun putting the bass together.
August 6, 2023
Reply from The Guitar Fabrik
Thank you for your kind words! We're thrilled that your kit arrived quickly and that you're enjoying the quality. Have a fantastic time assembling your bass kit! 🎶
Great service
Great service, really helpful.
I sent them an email explaining what I wanted and got a reply very quickly. They also helped with some problems with my account and fixed it in no time.
I bought a guitar kit. The packaging was perfect. The product feels great. They included a document with instructions/guidelines on almost every detail (wiring, painting, setup...). Can't wait to start working on it!
Very recommendable!
July 27, 2023
Reply from The Guitar Fabrik
We appreciate your wonderful feedback! It's fantastic to hear that our service and support met your needs. From assisting with your account to providing detailed instructions, we're here to ensure your experience is smooth. It's great that you're excited to dive into your guitar kit. Should you require any further assistance, don't hesitate to reach out. Happy crafting, and thanks for recommending us! 🎸🛠️
Reply from The Guitar Fabrik
We're thrilled you love the quality and found our instructions helpful! Thanks for sharing your feedback. If you need anything, we're here to assist. Enjoy your experience with us!
Absolutely excellent quality of…
Absolutely excellent quality of products and very fast shipping all with a great price. This is the second guitar I bought at the guitar fabric. My other one sounds better thank most premium guitars, it's the only one I play now...
August 1, 2023
Reply from The Guitar Fabrik
Thank you for your fantastic review! We're thrilled you've had a positive experience with our products and services. It's an honor to be your go-to choice for guitar kits and your guitar kit building. Enjoy your playing, and we're here whenever you need us again! 🎸🎶
Reply from The Guitar Fabrik
We appreciate your review! It's wonderful to hear you found our prices reasonable and delivery speedy. Whenever you're ready to build, we'll be here to assist. Thank you and happy assembling!
great variety of products
July 15, 2023
Reply from The Guitar Fabrik
Thank you so much for your kind words! We're delighted that you enjoyed our wide range of products. Your satisfaction is our goal. We look forward to serving you again soon!
Good experience
Delivery was on time and ordering was easy.
The only criticism I would have would be to have proper instructions.
July 14, 2023
Reply from The Guitar Fabrik
Hi Les,
Thank you for sharing your feedback with us! We're delighted to hear that your overall experience was positive, and that the delivery was on time and the ordering process was easy.
We apologize for any inconvenience caused by the lack of proper instructions. If you could contact customer support, we can assist you further. Your input is valuable to us, and we'll make sure to take this into consideration for future improvements.
Warm regards,
The Guitar Kit Fabric
Very helpful all the way through the…
Very helpful all the way through the purchase. Thanks for all your support.
July 9, 2023
Reply from The Guitar Fabrik
Hi Peter,
We appreciate your kind feedback! We're also delighted to have assisted you throughout your purchase journey. We look forward to being of service to you again in the future.
Warm regards,
The Guitar Kit Fabric
Excellent delivery time and up to date…
Excellent delivery time and up to date information.
July 7, 2023
Reply from The Guitar Fabrik
Hi John,
Thank you for taking the time to leave a positive feedback! We take pride in our fast delivery and strive to keep our customers well-informed throughout the process. Your satisfaction is our motivation to continue providing top-notch service.
Warm regards,
The Guitar Kit Fabric
Issue with deliver and emailed at…
Issue with deliver and emailed at 7.30am and Kim responded 8.15am with the problem sorted and delivered the next day
July 5, 2023
Reply from The Guitar Fabrik
Hi Glenn,
Thank you so much for your positive feedback! We're thrilled that we could resolve your concern promptly and get your order to you on time. Customer satisfaction is our top priority, and we're always here to assist you.
We truly value your business and look forward to serving you again in the future.
Warm regards,
The Guitar Kit Fabric
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