Gum & Berries Reviews 

61
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My niece loved these. Great material, not overly expensive and exactly what I was looking for for her, plan and simple.

Rated 5 out of 5 stars

My 8yo daughter has sensory issues and struggles with finding clothing she’s comfortable in. I was previously buying the harem style trousers from Boden/Next at around £20 per pair but they’ve discont... See more

Rated 5 out of 5 stars

Good quality dresses 👗greatly priced Fast delivery 1 of the dresses was the wrong size due to there mistake but sent me the right size out straight away & here within 48 hours 💯% satisfied and a... See more

Rated 5 out of 5 stars

Fantastic experience, staff cannot do enough the manager went way above and located the perfect dress for my granddaughter flower girl dress for my daughter wedding ,which I had tried 6 times to order... See more

Company details

  1. Children's Clothing Store

Written by the company

Children Clothing and Accessories Webstore


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.6

All reviews

(61)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, staff cannot do enough the manager went way above and located the perfect dress for my granddaughter flower girl dress for my daughter wedding ,which I had tried 6 times to order and was constantly out of stock. Dress arrived and it is beautiful. Thank you so much.

July 12, 2023
Rated 4 out of 5 stars

Colour tabs.

The coloured tabs that I purchased were slightly smaller than expected but fit for purpose.
I’m sure they will help my grandson who us struggling with his colours.

July 2, 2023
Rated 1 out of 5 stars

Track suit should’ve have been labelled…

Track suit should’ve have been labelled as a second as the L of England is miss aligned
Wouldn’t allow me to return it in a pre paid parcel
Would not buy again

April 19, 2023
Unprompted review
Gum & Berries logo

Reply from Gum & Berries

Hello Rebecca, I am sorry that you are not please with your purchase. The Tracksuit was and is sold as New because it is New item with Tags. Yes the text is not perfect however that’s how it’s been shown on the picture. So you have received the item as seen in the picture. If you need any further assistance please let us know. Thank You

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress! We had so many compliments on the dress. The olive colour is stunning. The first one I ordered was a bit too small for my daughter, so I got in contact with them and posted it back. They sent me a bigger size! Excellent communication. Would definitely buy again from them. Thank you for the exchange :)

March 13, 2023
Rated 1 out of 5 stars

Never received

Never received, can't get hold on the phone.placed order on the 8th Feb, called on the 24th said the sent again, no tracking nothing only this

''It very hard to believe the order has not been delivered twice.''

I mean if you did send it would have been able to give you a proper review, I was hesitating as I never heard of this company. I think lesson learned. Please refund me if you can deliver!

Thanks

February 8, 2023
Gum & Berries logo

Reply from Gum & Berries

Dear Customer, we have sent the item twice with Royal Mail and on both occasion it failed to deliver. Considering it was sent standard non tracked service as purchased we cannot confirm the reason for non delivery. We will resolve this for you promptly as requested. Kind Regards

Rated 5 out of 5 stars

Girls Bridesmaids Dresses

Good quality dresses 👗greatly priced Fast delivery
1 of the dresses was the wrong size due to there mistake but sent me the right size out straight away & here within 48 hours 💯% satisfied and also sent me the link for free returns due to there mistake
Great Business to deal with on hand with any questions or queries
Would highly recommend anyone looking for Bridesmaids Dresses 😁👍

February 7, 2023
Rated 1 out of 5 stars

Waste of money

Ordered Monday for wedding on Friday didn’t arrive until Saturday-totally useless!!!

January 30, 2023
Gum & Berries logo

Reply from Gum & Berries

I am sorry that you order got delayed in delivering by Courier even though it was sent on time to be received by Thursday. Unfortunately, it was out of our hand.

Rated 5 out of 5 stars

Customer service second to none

I was apprehensive about placing an order as I’ve never heard of the company before. Unfortunately there was an issue with my order and I only received one item out of a pack of three. I phoned and spoke to a really helpful person who put the other two items in the post straight away. I received the other items within 3 days which was brilliant. Thank you for great service!!!

December 16, 2022

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