gume.com.hr Reviews 

96
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

We've ordered 4 tires, and 2 of them came to the delivery center in 7 days, the rest never came. We waited for a month. Every time we tried contacting them we couldn't reach a real person, only AI whi... See more

Rated 5 out of 5 stars

Bought Pirelli Cinturato All Season SF 3 195/55 R20 in rare good price for 108,00 € a piece. I also paid for DOT 2025 and they respected that. Received all 4 tires in good shape, with good DOT and re... See more

Rated 1 out of 5 stars

I ordered 4 all-seasons tires on January 14th which were supposed to be delivered on January 27th. They splited my order into two packages. First package (2 tires) was delivered with a delay, on Febru... See more

Rated 5 out of 5 stars

Everything okay, a bit longer time to deliver but it comes from another country so is okay. I'm satisfied with price and tires

Company replied

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About gume.com.hr

Written by the company

Gume.com.hr je vaš osobni online specijalist za gume svih marki i veličina. Pronađite odgovarajuće gume za svoje vozilo u jedinstveno širokom asortimanu – bilo da se radi o malom automobilu, limuzini, motociklu ili lakom teretnom vozilu, uvijek ćete pronaći pravu gumu po povoljnoj cijeni.

Brzina je ključna prednost kod Gume.com.hr: direktno s interneta na cestu. Čak i u sezonskim vrhuncima u proljeće i jesen, ovaj online prodavač guma osigurava stalnu dostupnost zahvaljujući ogromnoj zalihi guma na skladištu.

Gume.com.hr nudi izuzetno širok asortiman guma i autoopreme u različitim kategorijama proizvoda, kao što su:

Tvrtka Delticom OE, koja upravlja Gume.com.hr, jedan je od pionira u online prodaji guma i vodi online trgovine u više od 40 zemalja. Od prijelaza tisućljeća 1999/2000, tvrtka nudi širok izbor guma putem interneta.

Zahvaljujući širokoj mreži partnerskih servisa za montažu, kupci mogu već prilikom narudžbe poslati svoje nove gume direktno u profesionalni servis za montažu.


Contact info

3.4

Average

TrustScore 3.5 out of 5

96 reviews

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No recent history of asking for reviews

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3.4

All reviews

(96)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order never came, and we couldn't reach them

We've ordered 4 tires, and 2 of them came to the delivery center in 7 days, the rest never came. We waited for a month. Every time we tried contacting them we couldn't reach a real person, only AI which then canceled our order without us asking for that. Horrible experience and we'll never buy there again

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional

I ordered 4 all-seasons tires on January 14th which were supposed to be delivered on January 27th. They splited my order into two packages. First package (2 tires) was delivered with a delay, on February 6'th. Second package (the remaining two tires) is still not delivered, in fact, it hasn't even been handed to delivery service (DPD) yet. On their page, in my order status it says that it has been delivered, but it actually hasn't. As checked with DPD, they (DPD) still didn't receive package collection order. I wrote to them 3 times by now (using their contact form) but all I'm getting is an automatic reply that they will solve the issue as soon as possible. Of course, no answer after that. Should I even mention that the contact phone number listed on their official page is invalid, that is, call cannot be established.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Pirelli Cinturato All Season SF…

Bought Pirelli Cinturato All Season SF 3
195/55 R20 in rare good price for 108,00 € a piece. I also paid for DOT 2025 and they respected that. Received all 4 tires in good shape, with good DOT and reasonable fast, in 2 weeks. Only DPD delivery tracking was broken and didn't show anything. Just one day DPD sent message that tires will be on my address in 2 hours. I would by from this company again.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Worst buy ever

Worst buy ever! I placed my order for 4 all year round tires on October 15, 2025. The system said 'in stock' so I expected a delivery to my vulcanizer within 2-3 days. Nothing happened. Customer service first told me they have already been sent with DPD. In their system it says that they have not even been picked up. Then customer service said the delivery date will be on October 29, TWO WEEKS LATER! Today my vulcanizer called me that just two tires have arrived. The other two with a rare dimension are still missing. They were the only reason why I ordered with this company. Probably I will have to wait until summer to get the missing two all year round tires. Never ever would I buy with this company again. If I could rate them with zero stars, I would.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

DOT of tyres

fast delivery, good product, good price
only downside is manufacturing year of tyres
otherwise 5/5

March 18, 2025
Rated 4 out of 5 stars

Good price, reasonable delivery time

Good price, reasonable delivery time.

Delivery tracking did not work end-to-end, so I was confused about the status.

May 17, 2025
gume.com.hr logo

Reply from gume.com.hr

Dear Mr Tomica,

Thank you for your feedback! We're glad to hear you were satisfied with the price and delivery time.

We're sorry to hear about the issues with tracking — we understand how important it is to stay informed about your delivery status. Please know that we take your comment seriously and are working to improve this aspect of our service.

Thank you again for your trust, and we hope to serve you again soon!

Best regards,
The Gume.com Team

Rated 5 out of 5 stars

Excellent service, good prices

Excellent service, fast delivery. Quality tires, as expected. Always providing some notable discount on high-class tires. Will buy again.

April 14, 2025
gume.com.hr logo

Reply from gume.com.hr

Dear Mr Zoran Civadelic,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with our service, delivery speed, and tire quality. It's especially rewarding to know you appreciate our discounts on premium tires — we always aim to offer great value.

We truly appreciate your support and look forward to your next visit!

Best regards,
The Gume.com Team

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