gume.com.hr Reviews 

96
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

We've ordered 4 tires, and 2 of them came to the delivery center in 7 days, the rest never came. We waited for a month. Every time we tried contacting them we couldn't reach a real person, only AI whi... See more

Rated 5 out of 5 stars

Bought Pirelli Cinturato All Season SF 3 195/55 R20 in rare good price for 108,00 € a piece. I also paid for DOT 2025 and they respected that. Received all 4 tires in good shape, with good DOT and re... See more

Rated 1 out of 5 stars

I ordered 4 all-seasons tires on January 14th which were supposed to be delivered on January 27th. They splited my order into two packages. First package (2 tires) was delivered with a delay, on Febru... See more

Rated 5 out of 5 stars

Everything okay, a bit longer time to deliver but it comes from another country so is okay. I'm satisfied with price and tires

Company replied

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About gume.com.hr

Written by the company

Gume.com.hr je vaš osobni online specijalist za gume svih marki i veličina. Pronađite odgovarajuće gume za svoje vozilo u jedinstveno širokom asortimanu – bilo da se radi o malom automobilu, limuzini, motociklu ili lakom teretnom vozilu, uvijek ćete pronaći pravu gumu po povoljnoj cijeni.

Brzina je ključna prednost kod Gume.com.hr: direktno s interneta na cestu. Čak i u sezonskim vrhuncima u proljeće i jesen, ovaj online prodavač guma osigurava stalnu dostupnost zahvaljujući ogromnoj zalihi guma na skladištu.

Gume.com.hr nudi izuzetno širok asortiman guma i autoopreme u različitim kategorijama proizvoda, kao što su:

Tvrtka Delticom OE, koja upravlja Gume.com.hr, jedan je od pionira u online prodaji guma i vodi online trgovine u više od 40 zemalja. Od prijelaza tisućljeća 1999/2000, tvrtka nudi širok izbor guma putem interneta.

Zahvaljujući širokoj mreži partnerskih servisa za montažu, kupci mogu već prilikom narudžbe poslati svoje nove gume direktno u profesionalni servis za montažu.


Contact info

3.4

Average

TrustScore 3.5 out of 5

96 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(96)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Odlični

Odlični. Preporučujem👍🏻

March 18, 2025
gume.com.hr logo

Reply from gume.com.hr

Postovani korisnice,

Hvala puno na preporuci!
Drago nam je da ste zadovoljni.

Ako ikada budete imali bilo kakvih pitanja ili trebate pomoć, tu smo.

Lijep pozdrav,
Tim Gume.com

Rated 5 out of 5 stars

Very good!

Very good!! 😁

March 18, 2025
gume.com.hr logo

Reply from gume.com.hr

Postovani korisnice,

Hvala Vam puno!

Drago nam je da ste zadovoljni i da smo ispunili Vasa ocekivanja.

Lijep pozdrav,
Tim Gume.com

Rated 5 out of 5 stars
gume.com.hr logo

Reply from gume.com.hr

Postovani korisnice,

Hvala na pohvalama!

Drago nam je da ste zadovoljni i cijenom i brzinom isporuke.

Uvijek je cilj pružiti najbolju moguću uslugu.

Lijep pozdrav,
Tim Gume.com

Rated 1 out of 5 stars

gume nikad nisu dosle

February 28, 2025
gume.com.hr logo

Reply from gume.com.hr

Postovani gospodine Mile Batinovic,

Doista nam je žao što niste zadovoljni našom uslugom.
Kontaktirali smo Vas u zasebnom mail-u u vezi Vašeg komentara kako bi što prije riješili problem.

Srdačan pozdrav,

Tim gume.com.hr

Rated 1 out of 5 stars

Avoid ordering from gume.com.hr

The company (gume.com.hr) promised delivery of the tyre within 5 days, which did not happen. When asked about the delivery date and the tracking number of the parcel, I was told that they don't have the number but that it will be sent to me as soon as they get it. At that point the tyre was allegedly sent. Waiting another couple of days, still no tracking number, no tyre and no communication regarding possible delivery. This did not make sense at all, so I cancelled the order and am still waiting for a refund 15 days later. The number for customer support often cannot be even dialled, let alone connected to a person that can effectively address customer query. Web chat is equally lame- I was told that the request for my refund has been sent to the accounting department on 4 different occasions by 3 different agents in the last 15 days. The first two agents advised that the money will reach my account within 2-3 days or 5-7 days, depending on which day I contacted them. Ultimately, it seems that they can only raise an issue with their accounting department and no other advice is given. The web form for raising problems does not recognise the order number given so it all feels really untrustworthy. I am really sorry I stumbled on this website and will never use them again.

November 13, 2024
Unprompted review
gume.com.hr logo

Reply from gume.com.hr

Dear Sir,

We are sorry if you are not satisfied with our service.

The email you wrote in our system does not show your order.

Please write us the order number or information from it.

We try to provide the best possible service to all our customers.

Thank you for your understanding.

Best regards,

Tim gume.com.hr

Rated 5 out of 5 stars

My brother tires

My brother was satisfied with tires that he purchased.

October 26, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer, we are glad to hear you are pleased with the consignment and the service provided by our company.

Best regards, Team gume.com.hr

Rated 5 out of 5 stars

Excellent

Very fast ship and very good product

October 26, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer, we are glad you are satisfied. We hope that you will continue to cooperate with us in the future.

Best regards, Team gume.com.hr

Rated 5 out of 5 stars

Tires arrived in record time

Tires arrived in record time, DOT number 7 weeks old

October 21, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer, we are glad that you are satisfied with the products and the production date. We hope for further cooperation.

Best regards, Team gume.com.hr

Rated 5 out of 5 stars

The best experience, 5star!

The best experience! Fast delivery, great product, awesome buying process!

October 21, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer, we are glad that you are satisfied with the fast delivery and that you are satisfied with our products. We hope for further cooperation.

Best regards, Team gume.com.hr

Rated 5 out of 5 stars

Satisfied with the tires I ordered

Satisfied with the tires I ordered. Fast delivery. I recommend.

October 21, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer, thank you for taking the time to rate us.
We are glad that you are satisfied with our complete service and we hope for further cooperation.

Best regards, Team gume.com.hr

Rated 5 out of 5 stars

Everything okay

Everything okay, a bit longer time to deliver but it comes from another country so is okay. I'm satisfied with price and tires

October 21, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer,
We try to deliver goods to all our customers as soon as possible
We are happy that you are satisfied with the quality and price ratio.
We hope for future cooperation.
Best regards, Team gume.com.hr

Rated 5 out of 5 stars

fast and professional.

October 21, 2024
gume.com.hr logo

Reply from gume.com.hr

Dear customer,
Thank you for making time for us.
We hope for future cooperation and we are glad that you are satisfied with our service.
Best regards, Team gume.com.hr

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