While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found the support people very helpful. For a user unfamiliar with Linux, I would definitely suggest the Windows version if running it on a VPS. Gunbot has so many more features than the subscription... See more

Rated 5 out of 5 stars

It doesn't matter from where you ask support, you always get the right support for your needs. They have an active telegram group, they answer your mails within a halve day or something like that. Did... See more

Company replied

Rated 5 out of 5 stars

Bought a bot for personal strategy to use it as a constructor. After purchase on the test found an issue that unable to implement my strategy with standard functional. Ask in support chat and they... See more

Rated 3 out of 5 stars

its not instant delivery of tokens bear in mind the gunbot itself is not straight forward to setup but i managed to get it to run and im fairly tech savvy but actually getting good use out... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Software Company

Written by the company

Gunbot is the leading crypto trading bot, for beginning and professional traders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love this I couldn't…

Absolutely love this I couldn't configure it to start with (not very pc savvy) but after around 30 messages with pim from customer services who was very helpful and patient I'm up and running and earning so would recommend this to anybody who's sick of watching a screen all day to purchase this as I can have a life again and earn still!!

February 28, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks!

Rated 5 out of 5 stars

Quick

Quick, simple, no problems

February 19, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks!

Rated 4 out of 5 stars

Versatile bot, easy to use but there is a steep learning curve.

The documentation explains what each parameter does quite well, and the UI is simple and easy to use. And there are a plethora of parameters one can tune to configure the bot according to their preferences. This degree of freedom and control is very useful. However there is a lot to learn for the beginner. I would recommend putting a bit more detail into how each strategy works since one must put in a great deal of research before they can begin to understand the strategies and how different parameters affect factors such as number of trades per day. Perhaps some examples of strategies along with an explanation of how the parameters are tuned to effect that strategy would be good to help get the ball rolling for the beginner would be appreciated.
That said, if you are stuck or need some help, advice comes quick on the telegram group so the customer service is good. 4/5, great stuff.

January 11, 2020
Unprompted review
Rated 3 out of 5 stars

Support could be more kind and have…

Support could be more kind and have more patience
there are a few elements of set up you need to figure out due to they are not mentioned on wiki.

December 3, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your review!

You are totally right that Gunbot is a complex product and there are a ton of things to configure.

We always try to help as good as we can. I'm sorry that came off as not patient enough to you.

Let us know next time you need us.

Rated 5 out of 5 stars

Complex and good

The software is very complex and it takes a bit of time to understand the way it works and how the code behind the interface does what you tell it to do. You need to understand that it is not AI, it is just an extension of your mind which will save you a lot of screen time. It can be profitable but it also can not be. It all depends on you because it will do exactly what you tell it to do.

The support team is awesome and very responsive. Keep up the good work!!!

November 17, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your honest review!

Rated 3 out of 5 stars

so much untapped potential!

Getting the program set up and running is quite time consuming and clunky. I understand that this isn't geared towards average joe's per say, however, I feel gunbot would be much more successful if the intstructions were simplified, and the bot overall a little more beginner friendly (purchase, using Gunthy tokens <-kind of a pain in the rear, have to wait for airdrop, more ways to lose your license or ability to utilize the bot at all, after already investing quite a bit of time and money). I have been manually trading cryptos for a while now, and have been learning technical analysis and learning about different indicators so forth. I have yet to get my bot set up to where It can make a single trade, even a losing one. (have set to watch mode haha) I look all over online for video tutorials and whatnot and there just isn't much of anything geared towards utilizing the current version properly. (I have the starter version and am planning to upgrade if I can get it figured out with any positive results).
I understand that their is a huge resource of information, its incredibly daunting for someone like me (I have ADHD so maybe that has a bit to do with it) its just too much in every direction and I have yet to find answers to the questions most important, IE; how do I set this up and get it running to make successful trades? when attempting to set parameters for bb strategy, I tried a dozen different settings for percent above/below high and low bb, nothing would trigger a buy. even though it clearly hit those areas looking on the exchanges chart. if there was a chart integrated into gunbot that you could physically view the parameters of the bands and see where your buy and sell orders would be placed, that would be amazing! I know its asking a lot, I just have tons of ideas on how to make gunbot incredibly user friendly and profitable for the average person, I would love to bounce them around with someone experienced in the development and knows the obstacles better than I. if I can get this figured out I plan to create my own beginner tutorial video to help people like me, and would even like to get a code or whatever to be a reseller. there is soo much untapped potential in this software as a tool and product. it makes my mind spin a little bit thinking of bigger implications! in a good way!

October 30, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your extensive review.

I fully agree that the software can be a bit daunting for beginners, we have improved a lot over the last years and we'll always try to make things easier for beginners - while also not holding back on features for power users.

I understand from your review that you are having some problems getting trades going for you. It sounds like something that could be very simply explained: just get in touch with us on support@gunbot.com or on Telegram and I'm sure we can help you with that.

By the way, Gunbot does have a chart view where you can see the actual indicators it works with. Click any pair name on the dashboard to open a chart.

Rated 3 out of 5 stars

its not instant delivery of tokens bear…

its not instant delivery of tokens bear in mind

the gunbot itself is not straight forward to setup but i managed to get it to run and im fairly tech savvy

but actually getting good use out of it you will need to have some strategy and be able to implement it via the scripting or best case GUI
unfortunately this does not have the best or clearest guidance yet i will need to spend significant time figuring it all out.

so far best case use is being able to post orders off the exchange so your moves are not visible to the big whales and sharks that stop hunt

September 21, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your feedback.

I'm glad to hear you're up and running within a day. To fully utilize all available options, you'll probably need some more time. Feel free to contact our support anytime you have a question.

Rated 3 out of 5 stars

Gunbot need to work on how to …

Gunbot need to work on how to improving strategy and adding more strategies

September 1, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your feedback.

Gunbot is largely developed based on user feedback, the next version will 100+ indicators and candlestick pattern to massively expand the strategy possibilities. This is currently in beta testing.

Rated 3 out of 5 stars

Good design and excelente support via…

Good design and excelente support via Telegram
Confuse and Limited
License method takes so long to be activated.

August 17, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your positive service review!

I agree that the Gunbot license system is not the easiest one. Due to manual token delivery by the admins of the Gunthy token, license activation is unfortunately not immediate yet.

Rated 5 out of 5 stars

Great support

Neat front design. Great support, relevant information only, issue solved. Response time within the hour. Highly recommend it. Thanks gunbot.com and employees.

August 15, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thank you!

I'm glad we were able to quickly solve your issue, we'll keep trying.

Rated 5 out of 5 stars

Support from inside is great

It doesn't matter from where you ask support, you always get the right support for your needs. They have an active telegram group, they answer your mails within a halve day or something like that. Did not try the bot so far but this looks great too, the interface, the options you have with gunbot are endless it seems. Really great experience so far with gunbot support, thank you for your time guys.

July 6, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks a lot! Glad you're happy with the support we offer.

Rated 5 out of 5 stars

Pleased with Gunbot.com

I recently bought the pro edition of Gunbot from gunbot.com (a Gunthy.org authorized re-seller of the Gunbot) and I'm definitely pleased with the experience I had, the customer service was prompt, polite and professional. Prior to my purchase, I did some research on the Gunbot product and found an overwhelming number of positive reviews, so I went for the buy and i'm glad I did. It's a fine product and I anticipate on upgrading to the ultimate edition.

June 18, 2019
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks!

Glad you like our support, we'll keep trying to help out as good as we can.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look