While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found the support people very helpful. For a user unfamiliar with Linux, I would definitely suggest the Windows version if running it on a VPS. Gunbot has so many more features than the subscription... See more

Rated 5 out of 5 stars

It doesn't matter from where you ask support, you always get the right support for your needs. They have an active telegram group, they answer your mails within a halve day or something like that. Did... See more

Company replied

Rated 5 out of 5 stars

Bought a bot for personal strategy to use it as a constructor. After purchase on the test found an issue that unable to implement my strategy with standard functional. Ask in support chat and they... See more

Rated 3 out of 5 stars

its not instant delivery of tokens bear in mind the gunbot itself is not straight forward to setup but i managed to get it to run and im fairly tech savvy but actually getting good use out... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Software Company

Written by the company

Gunbot is the leading crypto trading bot, for beginning and professional traders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to setup

Easy to setup, little knowledge of Json could be handy in case some happens.
Further, great program, can't wait till it makes his first buy :-)
Great support help in case have some questions

May 28, 2020
Unprompted review
Rated 3 out of 5 stars

Great software, with reservations

Great software, It seems to work for people that know what they're doing.

Great interactions with Pim over email. Always very helpful, patient and polite.

The telegram group, not so much. It comes over as a bit cliquey and not very tolerant of people that have genuine concerns on how trading strategies work for them. Certain people appear to be easily offended if they think you're casting aspersions on the veracity of their application (even if you didn't).

I've left the Telegram group because of this bad experience.

May 19, 2020
Unprompted review
Rated 2 out of 5 stars

There was an update that was on a…

There was an update that was on a different link than the one they gave me...not on github, on the forum. This caused my gunbot not to work and really made the whole experience a nightmare. Finally i got a hold of the support team and they fixed it right away but damn it was hard. I ended sending money to some troll who saw my problem on the forum. I know that was my stupid fault but it could and should have been avoided with the proper program from the beginning. Anyone reading this, the problem is with connection to kraken...dont freak out! Get a hold of your vendor directly...good luck everyone

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

AWESOME in every way.

I did a substantial amount of research before purchasing automated trading software and I can confidently say I have zero regrets going with Gunbot. I have limited experience with such technical programs as I come from a manual trading background. The support network Gunbot provides is absolutely insane in terms of helpfulness and the response time is faster than what you would get from your wife!

I have spent a solid amount of time building my trading plan and backtesting various strategy settings, all of which have been critiqued along the way. I feel very confident with starting the bot for the first time and I do not think I would have made it this far without the support network they provide.

In my limited experience as a user, I think it is invaluable to spend time reading through the wiki guide, backtest your strategies and then build an organised system to follow. It will help you far more in the long run rather than just figuring out "how do I turn it on?". I think this approach is totally flawed as you will fail to understand the fundamental concepts of the software.

This product deserves a 5 star review ALL DAY LONG.

May 15, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks so much!

Rated 1 out of 5 stars

My worst experience for a trading bot

As a professional trader, I have started a testing and review the main trading bots that exist on the market. This one clearly does not offer an interesting value proposal to its users.
Ergonomy: maybe their strongest point
Functionnalities: not impressed at all by their name dropping of strategies here. I have had difficulties using them and had some bugs in their execution with some more than annoying slippage.
Connectivity to exchanges: good access to the largest crypto exchanges.
Pricing: what pricing ? I was suprised that their webpage does not even show any pricing grid. I thought it was mandatory for a retail offering.
Overall, stay away from this provider as they do not bring any added value compared to the historical players in this field.

April 26, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

What a lovely fake review this is, especially because you posted exactly the same for like all other bots out there.

Rated 2 out of 5 stars

It was going great until I got an error…

It was going great until I got an error message and then I got referred back to the wiki page really?!?

April 24, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your honest review.

Often a wiki link with steps how to fix a specific problem is very helpful.
Let's stay in touch and I'm sure we'll get past the installation problems you are having.

Rated 3 out of 5 stars

confusing on what to purchase, and still no tokens

confusing on which purchase would be 'allowed' ( starter to standard, 'promo starter to standard') , and I was told the upgrades dont include add-ons like the descriptions state for non-upgrade packages.

I submitted my order on 4/4, 4/6 - received an email that my purchase went through, but I still do not have the correct amount of tokens in my wallet so I dont have the upgrade I purchased. The support channel on telegram is incredibly helpful and informative. I'll assume there's issues getting orders done on the back with 'our unprecedented times' occurring.

April 7, 2020
Unprompted review
Rated 4 out of 5 stars

The only thing I would change is the…

The only thing I would change is the timeliness of responses.

March 4, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Thanks for your honest review.

If we didn't reply soon enough, I'm hopeful we will in the future :)

Rated 3 out of 5 stars

I had to contact support a couple of…

I had to contact support a couple of times during buying process. Product is nice!

March 3, 2020
Unprompted review
Gunbot.com logo

Reply from Gunbot.com

Sorry the problems you had during your order. The new Paypal integration was a bit buggy at the time, that's fixed now.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look