Gunfire.com Reviews 2,868

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its wide variety of quality products and excellent prices, often highlighting the great deals available. Many consumers report positive experiences with their orders, noting fast processing and delivery, with items arriving in perfect condition and well-packaged. The communication and tracking provided throughout the shipping process are also frequently commended. However, some customers also noted issues with product quality upon arrival, such as items being dirty, scratched, or having missing parts, particularly with new guns. A few people experienced problems with incorrect or defective items, like a leaking gas magazine, and some mentioned that delivery costs can be expensive or that shipping times were slower than expected.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast shipping, with... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the great stock, high variety, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight fast shipping,... See more

Price

People report positive experiences with price. Customers consistently praise the good prices, discounts, and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible customer service! Over the top , really. Super fast and useful responses, they really know how to do e-commerce. I highly recommend. I had the misfortune of getting a lemon , they held my h... See more

Rated 5 out of 5 stars

I ordered many times from Gunfire and always had a great experience. They have big stock of various products and fair prices. You can choose different shipping companies which is nice. Customer servic... See more

Rated 5 out of 5 stars

Perfect communication, perfect packing, perfect products. I have made in the past year oround 10k€ in orders. Only had one issue withs golden eagle m4 mag, and they immediately accepted the leaking p... See more

Rated 5 out of 5 stars

It was amazing, fast packing and delivery. Can't really complain much at all, the gun and the baterry was in great condition I ordered. It was easy to track all of my order details. Just one tiny min... See more


Company details

  1. Airsoft Supply Store
  2. Hobby Store

Written by the company

If you are interested in airsoft or military, looking for survival or outdoor equipment, you've come to the right place. Gunfire.com offers a wide range of products in each of these areas. Airsoft is our main interest. Our activity began with the idea of a group of ASG fans who wanted to promote this sport in Poland. We are professionals with extensive experience in ASG. It doesn't matter if you are just starting your adventure with airsoft, looking for the first replica, or you are an experienced player with specific needs. You'll find all the necessary equipment, accessories, and parts for ASG at Gunfire.com. We offer several hundred types and models of BB replicas, starting from pistols, through submachine guns and shotguns to assault rifles, carbines, and sniper rifles. We offer you a wide range of ASG replicas, including electric (AEG and AEP), gas (CO2 and green gas), spring and rare HPA grenade launchers, and replicas. We have products from the most popular and recognized manufacturers of airsoft replicas such as Krytac, Tokyo Marui, G&G, Umarex, LCT, G&P, and Specna Arms. We also offer products from Armored Claw, Black Mountain, FLYYE Industries, Airsoft Pro, Primal Gear, Emerson, Element.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

2nd order review for gunfire

I’ve placed multiple orders from Gunfire and overall I’ve had good experiences – especially with the WE F17 V2 pistol, which worked perfectly and was exactly as expected.

However, during my latest purchase, I received a defective gas magazine with a GBBR replica, which leaked gas from both the top valve and the bottom – even in OFF position. I reported the issue immediately after unpacking the product.

While I understand that returns are part of online shopping, paying nearly 30 EUR to return a faulty item that wasn’t my fault is frustrating. Especially when the cost of a new magazine is around 60 EUR – it just doesn’t feel fair.

I didn’t ask for compensation, but I believe this is a critical area where Gunfire can improve. I strongly suggest that gas-powered replicas, especially the magazines, be tested before shipping, or at least a quality control check is done. These types of issues really damage the customer experience, especially for international buyers.

I gave a 2-star rating because of this experience, not out of spite, but out of principle. I truly hope this feedback helps improve the service, because I would like to order again, and I hope that next time everything works flawlessly.

June 28, 2025
Rated 4 out of 5 stars

Good but the packaging could have been better

First I need to say that I live in Sweden. I would say that my experience with Gunfire was pretty good. I did not have any real problems with any of the procedures that I had to go through to get the package. The communications that I received on updates with the shipment were good. The only detail that hinders me from giving them a 5/5 review was that they could have used better material for the protective packaging. As they only used a small amount of shredded cardboard.

May 28, 2025
Rated 5 out of 5 stars

One of the best airsoft shop in EU

I ordered many times from Gunfire and always had a great experience. They have big stock of various products and fair prices. You can choose different shipping companies which is nice. Customer service is also great! One of the best airsoft shop in Europe!

May 28, 2025
Rated 4 out of 5 stars

Trustworthy site

The things that I ordered arrived pretty fast (took about 1 week), and were greatly packaged. Everything works as it should. The only thing that I didn't enjoy was the customer service. Before ordering I wanted some pictures with the replica, but received no answer. Other than that its a great site!

May 29, 2025
Rated 1 out of 5 stars

poor communication refund

poor communication regarding the incorrect refund of the amount of money when I should have been refunded 2800 CZK and only 400 CZK was sent, the company is unable to respond within 3 days, I was told by phone that it would be handled within 2 days, nothing has happened so far for 4 days.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic service

Pathetic service, never buying from them again.
Website says that they ship within 24h - it is a lie. They shipped my order after 48h.
When placing an order it said that it will be delivered by Friday, but because of the lack of professionalism, and failure to process order on time, delivery is now scheduled for Monday.. Monday is too late. When I called the customer support and asked guy to change the delivery option before order was picked up, he said that it is not possible - what a lazy bastard, you just had to click on "cancel pick up" and "generate new pick up" - this is what a good business would do, but this company does not cares at all about its customers.
Customer support also told me that delay is because of many orders received on the weekend - why should I care, when I pay for the service and you fail to deliver what you promise. Very bad experience. Stay away from them if you are looking for a good service provider.

April 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look