Gunfire.com Reviews 2,868

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its wide variety of quality products and excellent prices, often highlighting the great deals available. Many consumers report positive experiences with their orders, noting fast processing and delivery, with items arriving in perfect condition and well-packaged. The communication and tracking provided throughout the shipping process are also frequently commended. However, some customers also noted issues with product quality upon arrival, such as items being dirty, scratched, or having missing parts, particularly with new guns. A few people experienced problems with incorrect or defective items, like a leaking gas magazine, and some mentioned that delivery costs can be expensive or that shipping times were slower than expected.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast shipping, with... See more

Product

Reviewers highlight positive aspects of product. Many customers praise the great stock, high variety, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight fast shipping,... See more

Price

People report positive experiences with price. Customers consistently praise the good prices, discounts, and... See more

Based on these reviews

Rated 5 out of 5 stars

Incredible customer service! Over the top , really. Super fast and useful responses, they really know how to do e-commerce. I highly recommend. I had the misfortune of getting a lemon , they held my h... See more

Rated 5 out of 5 stars

I ordered many times from Gunfire and always had a great experience. They have big stock of various products and fair prices. You can choose different shipping companies which is nice. Customer servic... See more

Rated 5 out of 5 stars

Perfect communication, perfect packing, perfect products. I have made in the past year oround 10k€ in orders. Only had one issue withs golden eagle m4 mag, and they immediately accepted the leaking p... See more

Rated 5 out of 5 stars

It was amazing, fast packing and delivery. Can't really complain much at all, the gun and the baterry was in great condition I ordered. It was easy to track all of my order details. Just one tiny min... See more


Company details

  1. Airsoft Supply Store
  2. Hobby Store

Written by the company

If you are interested in airsoft or military, looking for survival or outdoor equipment, you've come to the right place. Gunfire.com offers a wide range of products in each of these areas. Airsoft is our main interest. Our activity began with the idea of a group of ASG fans who wanted to promote this sport in Poland. We are professionals with extensive experience in ASG. It doesn't matter if you are just starting your adventure with airsoft, looking for the first replica, or you are an experienced player with specific needs. You'll find all the necessary equipment, accessories, and parts for ASG at Gunfire.com. We offer several hundred types and models of BB replicas, starting from pistols, through submachine guns and shotguns to assault rifles, carbines, and sniper rifles. We offer you a wide range of ASG replicas, including electric (AEG and AEP), gas (CO2 and green gas), spring and rare HPA grenade launchers, and replicas. We have products from the most popular and recognized manufacturers of airsoft replicas such as Krytac, Tokyo Marui, G&G, Umarex, LCT, G&P, and Specna Arms. We also offer products from Armored Claw, Black Mountain, FLYYE Industries, Airsoft Pro, Primal Gear, Emerson, Element.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service is top of the line

Customer service is top of the line. One part came broken inside the box. They solved the matter in 1h and sending replacement part. Fast shipping with notification of every step the order

February 28, 2025
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Reply from Gunfire.com

Thank you for your kind words! We're glad to hear you had a great experience with our customer service and that we could quickly resolve the issue for you. We always strive to provide fast shipping and clear order updates. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service and quality

Great service, amazing quality products

February 27, 2025
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Reply from Gunfire.com

Thank you for your kind words! We're delighted to hear that you’re happy with our service and the quality of our products. We appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

Great but beware of updates

Everytime I asked a question, I got a timely and helpful answer. Prices are good, stuff is tested before being sent, and expedition is quick.

What I didn't like is "updates" in general. For example there was a sale until the 26th. Then on the 26th it is extended until the 28th. This only to push you to buy quick. And there was an item not in stock on the 22nd and in stock on the 24th,(and no indication that it would come back in stock quickly or not) and I would have got it if I didn't buy quick because of the end of the sale... So yeah, I did not enjoy that marketing practice.

February 24, 2025
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Reply from Gunfire.com

Thank you for your feedback! We’re glad to hear you had a positive experience with our customer service, pricing, product quality, and fast shipping. We appreciate your honesty regarding the sales and restocking updates. Our goal is to offer the best deals while keeping our stock as up-to-date as possible, but we understand how this can be frustrating. Your input is valuable, and we’ll take it into consideration to improve transparency in the future. We truly appreciate your support and hope to serve you again!

Rated 5 out of 5 stars

10 out of 10

Fast delivery, impecable packaging.
Sale was amazing, got half the price on a fully featured AEG from specna.

February 4, 2025
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Reply from Gunfire.com

Thank you for your fantastic review! We're delighted to hear that you were happy with the fast delivery, impeccable packaging, and an amazing deal on your Specna AEG. Enjoy your new gear, and we look forward to serving you again!"

Rated 5 out of 5 stars

Woodland camo gear

No problems at all, all my gear arrived in a week and everything is of good quality. Vest is a good fit and adjustable.

February 1, 2025
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Reply from Gunfire.com

Thank you for your positive feedback! We're thrilled to hear that your gear arrived on time and that you're happy with the quality. Glad the vest fits well and is adjustable to your needs. We appreciate your support and look forward to serving you again!"

Rated 4 out of 5 stars

It was ok

The Delivery was a bit slow. The gun had one small knick on the upper reciever, minor cosmetic damage. It functions perfectly.

January 31, 2025
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Reply from Gunfire.com

Thank you for your feedback! We apologize for the slower delivery and the minor cosmetic issue on the upper receiver. We’re glad to hear that the gun functions perfectly. If you ever experience any issues or have any concerns, please don’t hesitate to reach out to our support team—we’re always happy to help. We appreciate your business and hope to serve you again in the future!"

Rated 5 out of 5 stars

Very quick replies by the technical…

Very quick e-mail replies by the technical department regarding a requested modification (downgrade). After an agreement about a technical detail was made, the gun was tuned and delivered in Germany withing 3 days.

January 28, 2025
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Reply from Gunfire.com

Thank you for sharing your experience! We're glad to hear that our technical department was quick to assist with your requested modification and that everything went smoothly. It's great to know that the gun was tuned and delivered so quickly to Germany! We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Good services

The shipment was on time and the products were great.

February 3, 2025
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Reply from Gunfire.com

Thank you for your feedback! We're glad to hear that your shipment arrived on time and that you're happy with the products. We look forward to serving you again!

Rated 5 out of 5 stars

Very good costumer suport and very…

Very good costumer suport and very trusty! Already recommended to friends and will keep doing it

February 4, 2025
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Reply from Gunfire.com

Thank you for your amazing feedback! We're so glad to hear you had a great experience with our customer support and trust us. Your recommendation means the world to us, and we truly appreciate it! We look forward to serving you and your friends again soon.

Rated 5 out of 5 stars

Contact was perfect

Contact was perfect, support very helpful and nice. Definitely 5 stars is not enough.

February 3, 2025
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Reply from Gunfire.com

Thank you so much for your kind words! We're thrilled to hear that our support team made a positive impression. Your feedback means a lot to us, and we’re grateful for your 5-star rating! We look forward to continuing to serve you.

Rated 5 out of 5 stars

Items in stock

Items in stock
Affordable options
Though i live in portugal and shipping is more expensive and takes 1 Week, i lime the variety of many different items and options

February 3, 2025
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Reply from Gunfire.com

Thank you for your feedback! We're happy to hear you appreciate the variety of products we offer. We understand that shipping to Portugal can be a bit more expensive and takes a week, and we’re always working to improve the shipping experience. We hope to continue serving you with great options and fast delivery!

Rated 5 out of 5 stars

recommended

Very fast shipping, excellent quality

February 2, 2025
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Reply from Gunfire.com

Thank you for your feedback! We're glad to hear that you’re happy with the fast shipping and excellent quality. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

All perfect on time and pack really…

All perfect on time and pack really good
One off the best airsoft shop on eu

February 1, 2025
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Reply from Gunfire.com

Thank you for your kind words! We're thrilled to hear everything was perfect and arrived on time. We appreciate your support and are glad to be one of your top airsoft shops in the EU! See you again soon!

Rated 5 out of 5 stars

Fast shiping

Fast shiping, great product

January 27, 2025
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Reply from Gunfire.com

Thank you for your feedback! 😊 We're glad you’re happy with the fast shipping and great product. Enjoy, and see you again soon!

Rated 5 out of 5 stars

You alredy know who Gunfire is ;)

Gunfire is one of the best EU seller for average Airsoft player. For RS and LARP they have limited options. Fast delivery. They qc and chrono replicas before delivery, that's nice.

January 27, 2025
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Reply from Gunfire.com

Thank you for your detailed feedback! We're happy to hear that you consider us one of the best EU sellers for airsoft players. We appreciate your thoughts on RS and LARP gear—we're always looking to expand our selection! Glad you value our QC and chrono process, and we’ll keep working to provide fast delivery and great service. Happy airsofting!

Rated 5 out of 5 stars

the website is eazy to manage and eazy…

the website is eazy to manage and eazy too find parts rifles

January 1, 2025
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Reply from Gunfire.com

Hi,

Thank you for your feedback! 😊 We’re so glad to hear that you found our website easy to navigate and that you were able to find the parts and rifles you needed without any hassle. We aim to make your shopping experience as smooth as possible!

Looking forward to serving you again soon!

Best regards

Rated 1 out of 5 stars

I Christmas gift earlier so that it…

I Christmas gift earlier so that it would arrive in time, but when I found out that the person to i gifted it didn't fit , it was 5 days past 14 day return time. They without any customer care replayed with sassy replay that they can't do anything, I guess they got a lot of returns so that they didn't want to lose money, but why do they allow generating return (had to pay post service myself) to not accept it!

January 13, 2025
Unprompted review
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Reply from Gunfire.com

Hello,

I'm sorry but 14 days for return is a period which is given to customers by EU regulations and can't be extended. It's not our policy nor bad faith, just regulations which we have to obey.

Rated 5 out of 5 stars

They have huge range of airsoft things…

They have huge range of airsoft things for a good price and fast in delivery

December 29, 2024
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Reply from Gunfire.com

Hi,

Thank you for your great feedback! We’re thrilled to hear that you’re happy with our wide range of airsoft products, great prices, and fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again soon!

Best regards,

Rated 5 out of 5 stars

The delivery was fast and the prices…

The delivery was fast and the prices weren’t too high.

December 28, 2024
Gunfire.com logo

Reply from Gunfire.com

Hi,

Thank you for your feedback! 😊 We're glad to hear that you were happy with the fast delivery and our competitive prices. Your satisfaction is important to us, and we look forward to serving you again soon!

Best regards

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