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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, competitive pricing, and high-quality products. Many people appreciate the fast and efficient delivery, often noting that their orders arrived promptly and well-packaged. Some customers, however, experienced issues with their orders, such as partial deliveries or defects in products upon arrival. A few other people also felt that the service had deteriorated since their initial orders.

What people talk about most

Delivery service

Consumers find delivery service to be positive, often highlighting fast and efficient delivery. Many... See more

Product

Customers had positive experiences with product. Many reviewers praise the high quality of the products,... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence and efficiency. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After damaging the lance on my Stihl SG71 spray gun I looked around and found Gusthartswas by far the cheapest. After ordering the order was processed and placed on Shopify where I could track the... See more

Rated 5 out of 5 stars

Ordering cool new kit online should be so simple: quick, easy, satisfying. So I’m frequently amazed at the creative fervour many vendors seem to apply to derail that most fundamental aspect of their b... See more

Rated 5 out of 5 stars

I ordered a Stihl chainsaw helmet from Gusthart and it arrived right on time, well packaged. Unfortunately, the visor was damaged—but when I called on a Friday afternoon, Kyle at Gusthart couldn’t hav... See more

Rated 5 out of 5 stars

Ordered a pole saw and so an unusual shape for delivery. I have to say that the packaging was absolutely superb ensuring the item was fully protected and delivered in pristine condition. A big sh... See more


Company details

  1. Arborist and Tree Surgeon
  2. Farm Equipment Repair Service
  3. Farm Equipment Supplier
  4. Landscaping Supply Store
  5. Lawn Mower Repair Service
  6. Lawn Mower Store

About Gustharts Ltd

Written by the company

Gustharts the UK's Leading Tree Surgeon Supplier

Established in 1985, Gustharts is a Family-run Arborist Supplies Shop and STIHL Machine Sales, Service and Repair Business Based in Northumberland, UK.

We Have Over 92 Years of Experience Between Us, and We Offer a Wide Range of Tree Surgeon Equipment and Garden Tool Machinery, Including Chainsaws, Lawn Mowers, Hedge Trimmers, and More. We Also Offer a Full Range of Servicing and Repair Services for All Makes of Arborist and Garden Machinery.

Trusted by professionals. Your go-to for STIHL, Petzl, Arbortec, Pfanner, DMM, STEIN, Teufelberger and industry-leading brands. Equip yourself for success. SHOP NOW CONTACT US


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

U.S. buyer

I’m a U.S. buyer and was able to buy a Stihl product not offered by U.S. distributors. My order arrived quickly and was exactly what I wanted.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

Helpful, pleasant people to deal with, very prompt service with product arriving on time. Would recommend this company.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently bought a replacement saw blade for Trojan saw. On a google search Gustharts were the cheapest for the exact same blade. I was kept up to date regards the delivery and I received it on time. I was also emailed at every stage. I will definitely use Gustharts again. Thanks
Tony

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Gustharts!

Ordered a pair of trousers on Tuesday evening and arrived Thursday morning, price was more than competitive, website easy to use, email communication to let me know where my order is upto is spot on. I won't shop anywhere else now for all my Arb needs!

January 29, 2025
Rated 5 out of 5 stars

Very good service and prices

I was looking for a cordless power pruner and the best price for a Stihl one was Gustharts. Ordered on 14.1.25 and delivered within two days. I have now ordered a cordless pruning saw, again Stihl, and it's due to be delivered tomorrow. Can't wait to use both!
Thanks for the great service.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Forestry equipment

I buy Forestry equipment, PPE, Chainsaws, Parts- ETC. on a regular basis and I always research the top brands at the lowest price--- and many times I end up at Gusharts. They carry the top brands and I like the quick service and the pricing! KRISSTTOVVV in Dorset...

January 6, 2025

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