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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and knowledgeable, providing excellent assistance with inquiries and orders. The service is frequently highlighted as first-class, with many appreciating the ease of finding parts, competitive pricing, and the overall straightforward ordering process. People are also very satisfied with the product quality and the quick delivery of their orders. However, some customers experienced issues with delivery times, noting delays despite opting for next-day delivery or general slowness in receiving items. A few people also mentioned a lack of communication regarding order status, leading to uncertainty. Additionally, there were isolated instances of packaging concerns and an order being delivered to the wrong address, though these were eventually resolved.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the wide range of... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Staff

Customers consistently report positive experiences with staff. Many reviewers highlight the team's... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of finding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Communication.

The prices are getting ridiculous. One product was going to be 3 weeks so paid extra postage. But then it turns up 2 days after the rest. I would have waited if I'd known. All it takes is a phone call. Glad they had the bits though.

August 28, 2025
Rated 5 out of 5 stars

Carburettor Rebuild

Carburettor Rebuild

I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel lines. Never had a Guzzi before. Ordered two carb gasket sets, complete fuel lines and sundries. First time dealing with Gutzibits. Brilliant service. Good pricing and quick delivery. Having dealt with Harley and independent sources, these guys are a revelation! If the bike responds well to my initial efforts, I will happily deal with this company for my Guzzis rehabilitation! Well done, Guzibits!
Wayne in Hampshire.

August 28, 2025
Rated 5 out of 5 stars

Lemans 1 Resto

You have great list of parts for old Guzzis that I find hard to find in Australia. Our biggest problem here in Australia is the exchange rate, its horrendous but if your restoring a classic price doesn’t matter.

August 26, 2025
Rated 5 out of 5 stars

Gutsibits are great for Guzzi parts

Gutsibits are great for Guzzi parts, they seem to keep a lot of new stock even for my 1988 Mille GT . They also have used parts which gives another choice.
The service and delivery times are very good, especially as I live in New Zealand. Plenty of updates regarding supply and delivery.

August 26, 2025

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