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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and knowledgeable, providing excellent assistance with inquiries and orders. The service is frequently highlighted as first-class, with many appreciating the ease of finding parts, competitive pricing, and the overall straightforward ordering process. People are also very satisfied with the product quality and the quick delivery of their orders. However, some customers experienced issues with delivery times, noting delays despite opting for next-day delivery or general slowness in receiving items. A few people also mentioned a lack of communication regarding order status, leading to uncertainty. Additionally, there were isolated instances of packaging concerns and an order being delivered to the wrong address, though these were eventually resolved.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the wide range of... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Staff

Customers consistently report positive experiences with staff. Many reviewers highlight the team's... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of finding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great company!

Have used Gutsibits a few times now since 2019 (ish) either through their website or Ebay. They have never failed to deliver! I recently enquired on a ETA update for a set of Mistrals I ordered from them and they were back in touch me very quickly indeed. Honestly, I really can't fault these guys and I certainly plan to be using them again in the future. Highly recommended! A+

July 31, 2025
Rated 4 out of 5 stars

Great product

Great product. But buying from france i have to pay more than vat (14€ for a bill of 30€).

July 28, 2025
Rated 5 out of 5 stars

Moto-Guzzi spare parts supplier uk

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!.
Staff always polite personable and efficient , couldn't possibly keep the old girl running without them,makes spending the money (almost) a pleasure, thanks once again guys and girls much appreciated.

July 29, 2025
Unprompted review

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