GVE London Reviews 491

Jack from servicing seriously helped me out with my Porsche - he's a superstar!! Highly recommended!!!

Came in looking at a potential purchase and aloma was very helpful and welcoming

Loved it was so helpful especially Seema she was amazing with every question we had

Big shoutout to George and the crew at the garage for sorting me out for my recent car repair in the GVE bodyshop. Super quick and top-notch work - couldn't be happier!

I was feeling terrible having reversed into a bollard. When the team fixed it up as good as new in the body shop, I felt a weight lifted. George Foot was a star at helping organise - thank you! 🌟

Went into the showroom and was met by one of the managers Aloma skeete, who was more than helpful, would recommend her and the staff to any of my friends

Kamal and Bernardo were the people that stuck out to me the most and were both amazing salespeople and if you are looking for amazing services and friendly hardworking salesmen please contact Kamal and Bernardo. Thank You

Andreas was great in selling my RSQ8. The whole process was very flexible and communications were great.

Just had my car wrapped with the team. I arranged with Mustafa to have my car collected from the dealership and taken to GVE’s new dedicated wrapping unit which I had a tour of prior to booking with them. Mustafa took the time to go through an array of colour samples and even was able to give some fantastic recommendations. Super happy with the result, thanks to the GVE team.

Thank you Mustafa! I bought the Aston Martin DBS of my dream. Couldn't speak more highly of him and the team.

Great buying experience.. George and the team were friendly and helpful throughout. Thanks again 👍

Had my Audi R8 serviced at GVE, really happy with the quality of work and communication throughout the process, will be back in the future

Nothing but good to say...

From my first contact with GVE (George specifically) I can't praise them enough.

George was a dream to work with and always there if I had a query regarding my purchase and the car was ready and prep'd with in a day of me first making contact.

I'll definitely be using these guys again.

Great communication from the team. Also great service with wrapping the car. Overall extremely happy with them, was worth every penny.

Massive Thank you George and all the team at GVE for an excellent service on purchasing my first super Car pulling out all the stops making sure everything was perfect would highly recommend, it the only place I’ll be going in the future.
Extra thank you to George for coming in on his day off to do the hand over top guy.

Poor communication with repair to my vehicle after accident. Had to push for information weekly. Just under two months later I am having my car washed and am told my front number plate is missing! No surprises there. GVE replaced my front number plate in a rush just before pick up with VELCRO! Come on guys- you need lessons in how to secure a number plate now?

I am now driving with number plate on dashboard in Nov- still awaiting GVE to fix matters

Great service provided from Andreas & George. Quick, fast transaction !
Would definatley recommend them to others.

AVOID BUYING FROM THESE SCAMMERS. I purchased a Mercedes wheel hub which was never sent, I made several calls and emails to GVE London, it turned out they had sold it elsewhere and if I wanted another one I would need to pay an EXTRA £62.81. I have been asking for a refund for a week, they claim they can’t do because it comes up with an error message. I have again called GVE London’s showroom to speak to directly, they never call back. I have now had to open a despite with eBay to get a refund. (Interesting soon after I posted this review I got a refund being processed from GVE London, despite them saying they couldn't because of an error message)

20/06/2024 GVE tell Trust Pilot this isn't them, here is one of their several ebay messages to me. GVE London, would you like me to publish all of them if you want to dispute it's you???

"Seller’s message: 'Hi, I have tried refunding the amount but there is an error message that keeps coming up. I am extremely sorry about the inconvenience that this has caused you. I can supply you with a brand new on from Mercedes but that would be 172.80 inc vat. Kind regards, GVE London"

Thursday 6th August 2024, I have yet again had an email from Trust Pilot suggesting GVE don’t know about this and can I provide further information, GVE if you keep pushing this issue I will publish all your messages from WhatsApp and messenger, here’s the last one from (GVE have complained the staff members name was used so I will abbreviate as A***a) perhaps NOW you remember??

Hi C*#*g, I hope you’re well. (GVE have complained the staff members name was used so I will abbreviate as A***a)

I’m reaching out from the customer support team here at GVE London. I did try to catch you on your mobile but couldn’t get through so I thought this would be the next best option!

Firstly, I’d just like to apologise for the service you have received to date. This does not reflect our high standards that we set across the business whether it be in sales, detailing, servicing, Bodyshop, wrapping or in parts.

I would like to assist in turning this negative experience into a positive one. To do this, would it be possible to arrange a phone call with yourself to get to the bottom of this?

I look forward to hearing from you.

Many thanks
(GVE have complained the staff members name was used so I will abbreviate as A***a)

GVE helped sell my car. Whole experience was great. Andreas is a true professional, excellent communication skills, very polite and kept me posted frequently.

Second car that I have had PPF work carried out by this company and would have no hesitation in recommending them. They collected the car from the local BMW dealership and delivered it back there for me to collect. First Class service and very competitive pricing.
Thank you Saad, for your patience and help in getting everything organised.