I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
Company replied
*** I am editing this review because GVGmall contacted me and resolved the issue by offering three Windows Server licences. I am not giving five stars because I had to resort to posting a negativ... See more
Company replied
Always price but it is what it is everythig is more and more expensive tho.. not about you guys. Just because they actually care about customers i add a star that the only way we can show our trust, i... See more
Company replied
Company details
About GVGMALL.com
Written by the company
What is GVGMall.com?
GVGMall.com is an online platform for digital products, offers PC and video game codes, also software license codes including operating system Windows10 pro, Windows 11 CDKeys, windows 11 home, Windows10 home etc. and office software office2021 pro, office 2019 pro, office 2016 etc., also supoort multilingual in the site. Buy Windows 11 pro key, choose genuine GVGMall！
GVGMall.com is established in May 2017. The team behind GVGMall.com has over 8 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts users first.
Customer Support
Our customer service team is always customer-centric and committed to providing an excellent support experience. No matter when and where, our professional team is ready to provide you with 24-hour assistance to ensure you get a smooth and worry-free service experience. Whether answering questions, handling problems or providing personalized suggestions, we always stand at your perspective and become your trusted partner, so that you can feel our professionalism and sincerity in every interaction.
Make purchasing simple
We are committed to making it easier and more efficient for you to purchase your favorite games or software. When you purchase a game or software on our platform, you will immediately get a unique key in your account or receive an email with a unique key, allowing you to easily activate and start playing. We provide clear redemption guides for each platform to ensure that you can complete the operation without any worries. All products are digital, which not only greatly shortens the delivery time, but also makes your purchase experience more environmentally friendly and sustainable. By simplifying the purchase process, we let you focus on the game or software itself and enjoy the fun faster.
Is GVGMall.com legit?
We are a trusted and established company with a solid reputation for delivering top-quality games and software services. With over one million satisfied customers, we have built a strong track record of reliability and exceptional customer support.
Recently, some unscrupulous merchants in the market have pretended to be the gvgmall brand and sold substandard products, which has affected us and users. Make sure you shop at the trustworthy and genuine GVGMALL.com.
Contact info
United States
- service@gvgmall.com、market@gvgmall.com
- gvgmall.com
Windows 11 Pro Key $27 on Gvgmall.com
4.2
Great
1K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought one key and received another.
"I bought a key on 10/13/2025: an MS Win 11 Pro OEM GLOBAL Key. When I used it, I called Microsoft directly and gave the key to the agent, who detected that the key was actually a Win 10 RTM Professional OEM key and not a Win 11 key. As of right now, I do not recommend buying from GVG Mall."
October 13, 2025
Unprompted review
Reply from GVGMALL.com
Hello Fernando,
We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to let us know. 🙏
Please rest assured that all keys sold on GVGmall are quality-guaranteed and thoroughly tested before delivery.
You purchased a Windows 11 Pro OEM Key — an OEM (Original Equipment Manufacturer) license that is officially recognized and tied to your hardware. As long as you don’t change your motherboard or major components, the key will remain permanently valid.
Our customer support team has already reached out to you. Please check your email, or contact us directly at service@gvgmall.com
and include your order number.
If you’re experiencing any activation or installation issues, we’ll be happy to assist you immediately.
We sincerely apologize for any inconvenience caused and truly appreciate your understanding and patience. 💛
We’ll make sure your issue is resolved as quickly as possible.
Best regards
GVGMall.com Support Team
Windows 10 LTCS
It was my first time purchase something with this company. I was a little nervous. The customer advisor was patience and send me a instructions how to set up the Windows 10 LTCS.Thank you
October 12, 2025
I've just bought the key
I've just bought the key, it went fast. The only downside is that there is payment fee for each payment form. I hope it will work, let's see.
October 13, 2025
Unprompted review
Give me one new key for my windows please
I purchased a key for my Windows 11 Pro, but it didn't work because Windows indicated the key had already been used on another device. I purchased it on October 11, 2025.
October 11, 2025
Reply from GVGMALL.com
Hello LEONARDO,
We’re truly sorry to hear about your experience and completely understand your frustration.
Please rest assured that all our keys are legal and verified, though occasionally technical issues (such as duplicate inventory) may cause activation problems.
Our customer service team has already reached out to you but shows email rejected — please check if your inbox is full or if you have made any settings..
Alternatively, you can contact us directly via live chat or email at service@gvgmall.com
with your order details. We’ll prioritize your case and provide a new working key as soon as possible.
Thank you very much for your understanding and patience.
Best regards,
GVGMall.com Support Team
Read before purchasing.
I liked how easy it was to purchase. But I didn't like that they sent me a key that didn't work. Luckily, the chat helped me resolve the issue by sending me another key, which worked this time. I recommend purchasing it, but check the key quickly and contact them with any issues.
October 11, 2025
Reply from GVGMALL.com
Hello Gajo,
Thank you for sharing your experience! We’re sorry for the initial issue with your key, but we’re glad our support team was able to resolve it quickly. We truly appreciate your patience and understanding. Your feedback helps us improve our service, and we hope your next purchase will be smooth from start to finish.
Best regards
GVGMall.com Support Team
Great price and fast delivery of the…
Great price and fast delivery of the serial code. Thanks also to Fabio because I got to the GVG mall because they sponsor him
October 11, 2025
easy and fast
October 10, 2025
Great chat support
October 10, 2025
Reply from GVGMALL.com
Thank you so much for your kind words! ❤️
We’re glad our support team could help and really appreciate your 5-star review!
I found it very affordable and with the…
I found it very affordable and with the cupons it was a great price, thank you very much.
October 9, 2025
Rapide efficace sans accroc on aime !
October 8, 2025
Everything went well
Everything went well. I was not able to use the product and support successfully helped me in the first contact.
October 8, 2025
Great service
Great service, OEM products and fast response. Safe purchase, highly recommended!
October 8, 2025
Excellent after-sales service
Excellent after-sales service, my key was not activating Windows and they solved it in less than 5 minutes when I contacted support
October 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.