Bought a pair of pillows as needed new ones as per usual they lose their plumbers. What a difference these pillows are never lost their support so ordered another pair for my sons bed.
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HI and welcome to Gx Pillows- I'm Alexander Miles and I’ve been designing furniture and other household delights for 30 years and have more recently stumbled upon something wonderful and unique with the Gx Suspension Pillow™. This world class (1st...
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CF72 9DZ, Pontyclun, United Kingdom
- gxpillows.co.uk
Replied to 75% of negative reviews
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Love this pillow!
Love this pillow!
Like others have said, I've bought quite a few pillows trying to find a good one and always been disappointed. I absolutely love this pillow! I got the medium firm and it really is the most comfortable pillow I've ever experienced!
Disappointed
Medium-Firm pillow retained its depth for almost 2 months, but is now far less supportive.
Not a total waste of money, but almost

Reply from Gxpillows
Best night sleep
Im sleeping on a soft and firm pillow and i have to say its the best night sleep ever. The quality of the pillows are excellent and the customer service is amazing,
Suspension collapsed within a year!
I purchased a pack of two on 29th June 2025 (from Amazon). They were very comfortable for the first few months. The suspension part has collapsed gradually and are now rendered useless. They have not even lasted a year.
I would not recommend.

Reply from Gxpillows
Best pillows on the market!
I’ve struggled with pillows going flat time and time again. The amount of money we must of spent over the years is insane. We came across GX pillows and honestly it’s like sleeping on a cloud, worth every penny! Will be purchasing more for the family soon definitely!
Congratulations on your beautiful…
Congratulations on the quality & beautiful workmanship of your pillows.
. The excellent quality of these pillows has helped to improve my sleep pattern.
Would definitely recommend them to friends & family. Great idea to have two different type of firmness in the one package.
Well done & many thanks for your excellent quality.
LOVE LOVE LOVE THESE PILLOWS
LOVE LOVE LOVE THESE PILLOWS
Very pleased with my purchase.
Wow feel the quality and experience sleep better than I’ve ever had.
My head and neck are supported in a gentle and relaxed way.
Just drift into a deep sleep.
GTX pillow
Very comfortable and supportive. Doesn't say in the middle and just reverse it for even wear.
Soft, supportive and a great price.
I have had 3/4 Gx pillows over maybe 10+ years, have tried other pillows but go back to Gx. They are soft but supportive and extremely comfortable. The customer service is outstanding. I purchased a 2nd generation pillow and found it a little too deep, I spoke to Lee and they sent a slimmer version which is lovely. I also purchased a 'like down' pillow for a friend who always had unethical goosedown pillows, and she loves the Gx, and it is a 3rd of the price of her usual pillow. All prices are very good across the range. Great pillows.
Your pillows are fantastic
Your pillows are fantastic. I bought 3 medium soft and I get a good night's sleep after trying so many different makes. Keep up the good work.
A good supportive pillow all round,had…
A good supportive pillow all round,had some very sound comforting sleeps,bought two but at the moment have found only one is needed,very pleased with the quality and finish of the materials.
I have been having the best sleep ever
I have been having the best sleep ever. Have recommended these pillows to all my family and friends.
Fab!
Only had the pillow three days and it’s the best sleep I have had in years! I have spent a fortune on the wrong pillows over the years and been desperate for a decent nights sleep that doesn’t wake me with neck and back ache and finally found them! Amazing! Couldn’t recommend more!
Comfort and value
The first night I tried this pillow I slept so well and now I can’t sleep comfortably on my old pillows. Highly recommend these pillows which are good value.
These pillows are so comfortable that…
These pillows are so comfortable that we take them with us whenever we go away so that we can enjoy the same sleeping comfort that we have at home.
Good value and comfort
Pillows just as advertised I usually have problems with Pillows but these fulfilled my expectations.
Evri lost the order but Kevin sent another as soon as we reported it.
Absolutely fantastic pillows - sleeping much better now!
Absolutely fantastic pillows - both the medium-firm and the medium-soft. I wish I’d bought them years ago. Sleeping much better now!
Love these pillows!
I am unexpectedly really pleased with these pillows. My husband wanted to try them as he said he spent the night chasing his pillow around. I was quite happy with the pillows we had, so did not expect to like them. But I was very wrong! They are so comfy, and I have so much more movement in my neck now, which in turn has assisted the aching I was getting in my shoulders. Both of us love this pillows.
The design concept was not for me
The design concept was not for me. When the back of my head was lying flat in the middle of the pillow there was too much pressure on the back of my head as it felt like the pillow, from the straps mechanism, was pushing upwards. Shame as do appreciate it keeps its plumpness around the neck area. I tried the ‘Like down pillow’. Staff were v friendly on the phone when I sorted out the return process with no quibble.
Look elsewhere- very poor experience with this product and company
Tried these for nearly two months to give them the benefit of the doubt I had after a few days. They did not help at all with my sore neck and felt very hard after an hour or two. I had the medium and soft versions but neither was good for me. I called the company and was just told that it was tough as I’d had them over 30 days - and they weren’t interested in any compromise or conversation. Save your money and look elsewhere- ver poor experience.

Reply from Gxpillows
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